Tire & Service Center Manager

Job Overview: Tire & Service Center Manager

Family Tire Pros is seeking a high-performing Automotive Store Manager for their Indianapolis, IN location. As part of the nation’s largest network of independent tire dealers, Family Tire Pros emphasizes a “family-oriented” culture, offering a rare Monday–Saturday schedule with no Sundays, ensuring a strong work-life balance for leadership.

In this role, you are the “CEO” of your location. You are responsible for driving sales growth, managing the P&L, and inspiring a team of technicians and sales associates to deliver straightforward, dependable automotive service.

Executive Duties & Profit Center Management

Leadership & Talent Development

• Team Lifecycle: Manage the full employee lifecycle, including hiring, training, scheduling, and performance evaluations. You are responsible for disciplining and terminating staff in alignment with company policy.

• Culture Carrier: Inspire and motivate the team to champion the business’s vision and values, providing consistent feedback and individual coaching.

• Safety & Compliance: Ensure the shop operates in full compliance with OSHA and both Federal and State environmental regulations.

Financial Oversight (P&L)

• Sales Growth: Lead the customer experience on the sales floor to achieve or exceed budgeted financial goals.

• Expense Control: Manage controllable expenses, including payroll, to maximize the bottom line.

• KPI Management: Understand and level-set employee expectations regarding Key Performance Indicators (KPIs) to drive positive results.

Operational Excellence

• Quality Control: Inspect work orders, “VIP Checklists,” and Vehicle Health Checks to ensure every car meets the promise of dependability.

• Facility Standards: Maintain “white glove” standards for the sales floor, stockroom, hospitality areas, and restrooms.

• Relationship Building: Personally engage with high-value customers to build long-term trust and repeat business.

Requirements & Qualifications

• Experience: Proven management background where leading team sales and bottom-line performance was a primary requirement.

• Industry Knowledge: Previous experience within the automotive service or tire industry is mandatory.

• Communication: Ability to speak effectively to both customers and employees; must be able to interpret complex safety and maintenance manuals.

• Language: Proficiency in English is required; Spanish speaking is a significant plus for the Indianapolis market.

• Licensure: A valid driver’s license is required

  The Organization & Culture

  In 2026, Family Tire Pros Auto Service Center remains a trusted, locally-owned fixture in the Indianapolis automotive landscape. As part of the national Tire Pros franchise—the largest network of independent tire dealers in the U.S.—the shop balances “small business” heart with “big brand” reliability. The culture is defined by the slogan “Driven by Trust” and the core mission of being the “Life Lived in Motion” company. Employees describe the environment as “Supportive and Practical,” where a strong work ethic is highly valued. While the pace can be demanding during peak seasonal tire changes, the “Family” in the name is reflected in a management style that emphasizes fair treatment, the space to make independent decisions, and a “No-Pressure” sales philosophy.

   

  The Indianapolis Presence: The Northeast Anchor

  The primary operation is located at 5801 N. German Church Road, Indianapolis, IN 46235.

  • Local Ownership, National Power: While locally operated, the Indy shop provides the “Tire Pros Nationwide Warranty,” honored at over 50,000 service centers. This gives the local team the unique strategic advantage of offering “hassle-free” peace of mind that rivals major national chains.

  • ASE Certified Excellence: A key cultural pillar is technical mastery. In 2026, the shop prides itself on having ASE Certified Technicians on staff, ensuring that complex repairs—from electrical systems to engine performance—are handled with professional-grade expertise.

  • Modernized Service: The Indianapolis facility has integrated the “Showroom of the Future” concept, utilizing digital tools to explain repairs in plain language, fostering a culture of transparency where “we advise, you decide.”

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  Workplace & Strategic Highlights (2026)

  • Strategic 2026 Focus: “Transparency and Digital Ease”

    • The “Hassle-Free” Guarantee: A major 2026 strategic win is the streamlined digital appointment and quote system, designed to make auto repair as “simple and straightforward” as possible for busy Indy commuters.

    • Roadside Assistance Integration: Every purchase in 2026—from a single tire to a full engine repair—includes free 24/7 Roadside Assistance, a strategic move to build long-term “brand loyalty” beyond the initial sale.

  • 2026 Compensation & Roles (Indianapolis Market Estimates):

    • Skilled Technicians: Automotive Technicians and Master Techs in the Indianapolis area typically earn between $24.00 and $38.00 per hour, with pay structures often rewarding ASE certifications and “zero-rework” performance.

    • Management: Store and Center Managers can see total compensation packages ranging from $85,000 to $110,000, with bonuses tied to customer satisfaction scores (NPS) and operational efficiency.

    • Entry-Level Growth: Tire and Lube Technicians start at approximately $16.50 to $19.00 per hour, with clear “Career Progression Paths” that include company-paid training and certification support.