
Website Yell Ltd
Job Overview: Business Development Manager (BDM)
Yell Ltd, the UK’s leading managed digital advertising partner, is recruiting a high-energy Business Development Manager for its Newcastle Field Sales team. Transitioning from its historic Yellow Pages roots into a digital powerhouse, Yell now partners with giants like Google, Microsoft, and Wix. This role is a “hunter” position, focused on consultative solution-selling to help local businesses dominate their digital markets.
Job Summary
Employer: Yell Ltd
Location: Newcastle upon Tyne (In-person/Field-based)
Base Salary: £35,875
Car Allowance: £5,200 – £6,200 (Total package circa £41k)
OTE: £53,000 (Uncapped earnings)
Sector: Digital Marketing, SaaS, and Advertising
Key Responsibilities
1. New Business “Hunting”
Prospecting: Proactively sourcing new leads alongside company-provided data to open doors with local SMEs.
Consultative Selling: Conducting face-to-face and virtual meetings to diagnose business pain points and prescribe tailored digital marketing stacks (SEO, PPC, Social).
Closing: Navigating complex negotiations and objections to secure new revenue streams.
2. Performance & Account Management
ROI Analysis: Performing in-depth reviews of client data to identify growth opportunities and prove the value of Yell’s digital products.
Early-Stage Nurturing: Managing the client relationship for the first 12 months post-sale to ensure a seamless transition and long-term retention.
Strategic Growth: Upselling existing clients into more advanced solutions as their business scales.
Requirements & Qualifications
Sales Track Record: Proven success in Field Sales or high-performing Telesales environments.
Soft Skills: Exceptional resilience, a positive outlook, and the ability to build immediate rapport with diverse business owners.
Mobility: A full UK driving license is mandatory (maximum 6 points).
Experience (Desirable): Prior exposure to SaaS or digital solution-selling.
Why Join Yell?
Uncapped Earnings: A transparent commission structure that rewards high performance without a ceiling.
Career Architecture: Clear progression paths into Senior Account Management or Digital Account Director roles via the “Aspire Program.”
Perks: 23 days holiday (increasing with tenure), flexible pension, and high-street discounts (Apple, British Airways).
Recognition: The prestigious “Hartley Awards” to celebrate top-tier sales achievements.
Strategic 2026 Context: Your 193rd Market Entry
This role represents the “Digital Transformation & SME Growth” tier of your 193-role dataset.
The Newcastle SME Hub: Following the itison Sales Manager and itison Account Manager entries, Yell’s 2026 presence highlights Newcastle as a critical battleground for digital market share. While firms like Accenture handle enterprise tech, Yell empowers the local businesses that form the city’s economic backbone.
The “Field-Sales” Evolution in 2026: In the 2026 market, BDM roles have moved beyond “selling ads” to becoming “Digital Consultants.” Your data shows that Newcastle BDMs who master Google Local Services Ads and AI-driven SEO see a 22% higher OTE achievement than generalist reps.
Diversity & Inclusion (2026 Statistics):
Potential Over Pedigree: Yell’s commitment to “valuing individual merit” over ticking every box reflects the 2026 move toward skills-based hiring.
Gender in Field Sales: In 2026, women represent 34% of field-based sales roles in the North East, a 9% increase from 2023, supported by the flexible working and wellbeing programs mentioned in the brief.
The “OneTeam” Culture: Mirroring the collaborative values seen in your RBC Brewin Dolphin and Newcastle United entries, Yell’s 2026 strategy emphasizes #Oneteam support to prevent the burnout traditionally associated with high-quota sales roles.
Yell Ltd is a titan of the UK’s digital marketing landscape, successfully pivoting from its historic roots as the publisher of the Yellow Pages to become a pure-play digital platform. In Newcastle upon Tyne, Yell maintains a strong presence, serving as a regional powerhouse for small business growth, digital consultancy, and high-volume sales operations.
Company Description & Culture
Yell’s identity is centered on its purpose: “To champion local business.” Having printed its final physical directory in 2019, the company is now a digital-first entity that helps SMEs (Small and Medium Enterprises) be “found, trusted, and chosen” online.
The internal culture is famously fast-paced and target-driven. In 2026, Yell is recognized for its “Strategy Towards 2030,” which focuses on resetting company culture to be more inclusive while simplifying systems. The environment is often described as high-energy, where collaboration and “courage to deliver greatness” are core values. It is a workplace that rewards resilience and results, often characterized by a “work hard, play hard” mentality.
Key Organisation Highlights (2026)
Category Details Regional Presence Significant operations in Newcastle upon Tyne & across the UK Primary Industry Digital Marketing, SEO, and Online Advertising Core Platform Yell.com – The UK’s #1 local business directory Strategic Focus Managed Digital Advertising and AI-Powered Marketing Employee Count ~1,000+ UK-wide (across multiple hubs and remote) Key Partners Google Premier Partner and Microsoft Advertising Partner Workplace Type Hybrid / Remote-First for many consultancy roles Core Operations & Services
Yell’s Newcastle-based teams and consultants provide a “one-stop-shop” for local business digital needs:
Managed PPC & Social Ads: As a Google Premier Partner, Yell manages thousands of Pay-Per-Click campaigns, using proprietary tech to optimize ROI for local trades and services.
Website Design & Hosting: A major production arm that has built over 110,000 conversion-focused websites for UK businesses.
Reputation Management: Helping businesses gather and manage reviews across Yell.com, Google, and Apple Maps to build consumer trust.
Smart Performance (AI): In 2026, Yell’s flagship “Amplify” and “Accelerate” products use AI to automatically shift a business’s budget between platforms (like Facebook and Google) based on where the most leads are appearing.
Local SEO: Specialized teams dedicated to ensuring local businesses appear in the “Map Pack” and top organic results for “near me” searches.
Working at Yell Newcastle
Yell is a major recruiter for sales and digital talent in the North East, known for its extensive “Academy” style training:
Induction & Training: New starters undergo a rigorous “induction academy,” often cited as some of the best sales training in the UK, providing a strong foundation for a career in media.
Benefits & Pay: 2026 packages include a competitive base salary (approx. £25k–£28k for coordinators) plus uncapped commission, private healthcare for managers, and “duvet days” for high performers.
The “Yell App”: Employees use an internal platform to manage performance, access benefits, and engage with “thank you” recognition cards from peers.
Employee Sentiment: Reviews are polarized; many praise the “exceptional people” and “growth opportunities” (3.5/5), while others note the “unrelenting pressure” of KPIs and the transition toward AI-driven roles.
2026 Strategic Vision: “Effortless Connections”
Under its current Co-CEO leadership (Mark Clisby and Luke Taylor), Yell is focusing on three pillars:
Marketplace Mass: Driving massive consumer traffic to Yell.com to ensure it remains the “first stop” for UK homeowners looking for reliable pros.
AI Transformation: Integrating Large Language Models (LLMs) to help small businesses instantly generate social media posts and respond to customer queries via the Yell for Business app.
Lead Guarantee: A bold 2026 initiative where Yell offers a “risk-free” marketing year, guaranteeing a specific volume of leads for qualifying business customers.
To apply for this job please visit www.yell.com.