IT – Specialist – Converged Billing Services

Website Hutch

IT Specialist – Converged Billing Services

Core Responsibilities:

  • Systems Operations: Manage daily billing cycles and resolve escalated customer billing inquiries with high accuracy.

  • Technical Troubleshooting: Configure system parameters and perform deep-dive analysis of traces and logs to diagnose and rectify platform issues.

  • Vendor Liaison: Partner with solution providers to ensure deliverables align with architectural designs, quality standards, and project timelines.

  • Knowledge Management: Maintain rigorous documentation for system configurations, application workflows, and evolving business rules.

Requirements:

  • Experience: 2+ years of hands-on experience with OCS/Billing platforms.

  • Database & OS: Advanced SQL skills and proficiency in Linux/Unix environments, including shell scripting.

  • Middleware: Familiarity with web-based applications and servers (Apache Tomcat, JBoss).

  • Telecom Protocols: Strong grasp of SS7, SIGTRAN, CAMEL, Diameter, and SOAP.

  • Bonus Skills: Expertise in Online Charging, Mediation, Provisioning, or Interconnect services.

  • Education: Bachelor’s degree in Computer Engineering, CS, or equivalent professional experience.

Company: Hutch
Website: https://hutch.lk/careers

To apply for this job please visit hutch.lk.

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