Job Overview: Manager – Delivery Management

Abu Dhabi Commercial Bank (ADCB), a powerhouse of financial innovation in the UAE, is seeking a high-caliber Manager – Delivery Management for its Corporate, Wealth & Investment Banking Group (CWIBG). In this pivotal leadership role, you act as the “Agile Architect,” responsible for the “Digital DNA” and execution integrity of the Bank’s strategic roadmap. This position is designed for a “Business Enablement Specialist” who can navigate the complexities of Minimum Viable Products (MVPs), customer journeys, and cross-functional governance with “Algorithmic Accuracy.” Reporting to the Digital Programme Office, you will be the primary engine of the division’s innovation, ensuring that digital products scale with the “Pristine Efficiency” required by ADCB’s global corporate and institutional clients.

Key Information

Employer: Abu Dhabi Commercial Bank (ADCB)
Location: Abu Dhabi, United Arab Emirates
Experience: Minimum 6 years in Banking/Financial Services (Digital/Change initiatives).
Sector: Corporate, Wealth & Investment Banking – Business Enablement & Digital Innovation.
Core Focus: Strategy Implementation, Release Management, and Cross-Functional Delivery.

Key Responsibilities

You will manage the “Digital Delivery Lifecycle” through a rigorous strategic and operational framework:

Strategy Orchestration: Supporting the definition of the Group’s digital strategy and developing a strategic roadmap to ensure all initiatives are delivered within “Fiscal DNA” constraints (time, budget, and benefits).
Innovation Intelligence: Conducting market research, trend analysis, and global benchmarking to stimulate new ideas for the roadmap through client brainstorming and business workshops.
Governance Stewardship: Establishing “work cells” and activating governance mechanisms to ensure a collaborative environment and the successful delivery of MVPs.
Product Leadership: Advising Product Owners on delivery plans and evaluating customer journeys to expand the Group’s digital product offerings.
Project Advocacy: Collaborating with the IT and Digital Programme Offices to prioritize change requests, develop business cases, and secure steering committee approvals.
Risk Governance: Identifying potential risks within delivery teams, formulating mitigation plans, and escalating major concerns to ensure “Operational Integrity.”
Post-Implementation Intelligence: Working with business owners to ensure the realization of benefits (revenue and efficiencies) following the launch of assigned projects.

Candidate Requirements

ADCB seeks a “Digital Authority” with a focus on professional grit:

Professional IQ: 6+ years of documented success in delivering digital or change management projects within the banking sector.
Technical Mastery: Proven expertise in project management, release management, and the ability to interpret complex product functionalities.
Analytical IQ: Strong financial understanding and the ability to develop business cases with accurate costings and resource requirements.
Communication Polish: Exceptional presentation and facilitation skills, capable of mediating between senior management and cross-functional work streams.
Strategic Grit: A growth mindset with the ability to lead “work cells” in a rapidly evolving, disciplined banking environment.

Salary and Benefits

This role offers a prestigious “Tier-1 Banking” rewards package in a world-class environment:

Financial Integrity: Competitive base salary plus eligibility for ADCB’s rewarding variable pay plans.
Lifestyle Architecture: Flexible and remote working options (subject to eligibility) to support a healthy work-life balance.
Comprehensive Security: Market-leading medical, life, and personal accident insurance, plus leave airfare.
Family Stewardship: Children’s education assistance (for eligible levels) and preferential rates on bank loans and finance facilities.
Professional Evolution: Access to a comprehensive e-Learning catalog, instructor-led courses, and structured professional development programs.

Estimated Average Salaries (2026 Abu Dhabi Banking Benchmarks)

Salaries for Delivery Management reflect the “Strategic Responsibility” of the role:

Performance Tier	Estimated Monthly Salary (AED)
Project/Delivery Associate	AED 25,000 – AED 32,000
Manager – Delivery Management	AED 38,000 – AED 55,000
Senior Manager / Head of Delivery	AED 60,000 – AED 90,000+

Unique Job Description

Position: Manager – Delivery Management — Architecting the DNA of Digital Banking

Are you a “Business Enablement Specialist” who believes that the success of a leading investment bank is built on the precision of its roadmap and the soul of its digital innovation? ADCB—the vanguard of UAE financial transformation—is seeking a Manager – Delivery Management to join our elite CWIBG team in Abu Dhabi. We don’t just “manage projects”; we engineer the Digital Frameworks and Delivery DNA that allow our corporate and wealth clients to Flourish across the MENA region. This isn’t a role for a “general coordinator”; it’s a mission for a “Strategic Architect”—someone who can navigate the complexities of work cells and customer journeys with “professional grit” and provide the polished leadership that a Tier-1 financial institution demands.

In this position, you are the pilot of our innovation mission. You will spend your days (in the heart of Abu Dhabi’s financial district) architecting the strategic roadmaps, risk mitigation plans, and business cases that define our reputation for excellence. Whether you are using your technical mastery to advise a Product Owner on a new digital journey or utilizing your negotiation skills to secure steering committee approval, your “proactive mindset” and “excellence-first” attitude will be our greatest assets. You thrive in a vibrant environment where you are trusted to influence the Group’s digital future, challenged by the rapid pulse of global fintech, and rewarded with a lucrative, tax-free career at the “Heart of Digital Innovation.”

We are looking for proactive financial leaders with a passion for delivery excellence and an “impact-first” mindset. If you have the “resourcefulness” to lead our delivery teams toward global prominence and the “discipline” to uphold our gold standards, ADCB offers you the premier platform to reach your potential. Join us in Abu Dhabi, and let’s engineer a more extraordinary and connected future for the world of digital banking together.

Abu Dhabi Commercial Bank (ADCB) PJSC | Abu Dhabi

The Company

Abu Dhabi Commercial Bank (ADCB) is the third-largest bank in the UAE and a cornerstone of the nation’s financial infrastructure. Established in 1985, it is a full-service commercial institution providing retail, corporate, and investment banking. By 2026, ADCB has solidified its reputation as a global “AI-First” banking leader . Following its landmark late-2025 announcement to embed Artificial Intelligence across 100% of its processes, the bank is currently activating over 150 AI use cases . These range from hyper-personalized wealth management to instant credit decisions, targeting over AED 4 billion in unlocked financial value over the next few years.

Culture

The culture at ADCB is defined by “Ambition, Integrity, and Organizational Health.” It is a high-performance environment that consistently ranks in the top quartile of the global Organizational Health Index (OHI) .

The “Service Leadership” Framework: Employee KPIs are directly linked to customer experience, fostering a culture where “the customer has a choice” is the guiding principle.
AI-Native Workforce: In 2026, the bank is focused on “realigning talent,” upskilling its 8,400+ employees to work alongside AI agents, shifting the internal culture from routine processing to strategic advisory.
Flexibility & Wellbeing: ADCB was a pioneer in adopting a four-and-a-half-day work week and offers up to 10 days of “flexible work leave” annually, emphasizing a modern balance between high-stakes output and employee wellness.
Diversity & Inclusion: With 80+ nationalities and over 40% female representation, the culture is inclusive. Its “Tamooha” initiative specifically empowers Emirati women with flexible career paths in the banking sector.

Location

ADCB’s nerve center is located in the heart of Abu Dhabi’s traditional and modern business districts.

Global Headquarters: The landmark ADCB Building is located on Sheikh Zayed Street (formerly Al Salam Street) in the Al Danah district. This facility serves as the group’s administrative and executive hub.
Strategic Hubs: The bank maintains a massive presence across the city, including specialized corporate branches in Abu Dhabi Global Market (ADGM) on Al Maryah Island and high-traffic retail centers like Abu Dhabi Mall .
Regional Presence: Beyond Abu Dhabi, the bank operates a wide network of 50+ branches across the UAE, with international presence through subsidiaries like Al Hilal Bank and operations in Egypt and Kazakhstan.

ADCB: 2026 Strategic Banking Matrix

Pillar	2026 Key Initiatives	Strategic Impact
AI Integration	150+ Use Cases & “Always-On” Support.	Systemic growth, productivity, and resilience.
Sustainability	MSCI “AA” Rating & Sustainable Finance.	Targeting AED 125bn in sustainable activities by 2030.
Retail Banking	ADCB MoneyBuddy & Inclusive AI.	Enhancing financial literacy and digital inclusion.
Wealth Mgmt	ESG-Integrated Investment Framework.	Leading with transparency and ethical banking.

2026 Professional DNA & Standards

The “Digital Banker” Standard: ADCB seeks professionals with “Analytical DNA” —individuals who can leverage AI tools to provide proactive insights rather than just reactive service.
Emiratisation (Nafis): A major priority in 2026, ADCB plans to recruit 500 Emirati citizens this year alone, with a specific focus on doubling its national workforce in Al Ain.
Regulatory Excellence: In line with its “Discipline” value, the bank maintains a rigorous governance framework, ensuring 100% compliance with evolving UAE Central Bank digital mandates and ethical AI use.
ESG Mastery: Following its 2025 sustainability commitments, staff are required to undergo mandatory ESG training, embedding environmental and social responsibility into the bank’s core operations.

To apply for this job please visit adcbcareers.com.