Global Events, Ticketing Operations (Seasonal)

Job Duties

• Support ticketing operations for high-profile domestic and international events including All-Star games, the World Baseball Classic, and the Postseason.

• Manage complex financial ticket reconciliations for internal departments and external groups to ensure accurate global billing.

• Administer the ticketing sections of the official Postseason Manual to maintain operational standards.

• Oversee the compilation of financial documents and reporting necessary for planning global event ticketing logistics.

• Provide budget forecasting items to the Finance department relevant to global event operations.

• Create and manage professional PowerPoint presentations to communicate ticketing strategies and results.

• Collaborate cross-functionally with internal departments on event-specific ticketing and hospitality initiatives.

• Deliver on-site support for ticketing and hospitality operations during live international and domestic games.

• Maintain organized administrative records and documentation for all global ticketing activities.

Requirements

• Execute ticketing functions in a fast-paced environment while meeting strict deadlines.

• Demonstrate advanced proficiency with MS Office Suite, with a specific focus on high-level PowerPoint management.

• Apply strong problem-solving and creative thinking skills to resolve complex operational issues.

• Travel domestically and internationally to support on-site event operations as required.

• Work a flexible schedule including nights and weekends to accommodate the global baseball calendar.

• Utilize computer aptitude to manage digital workflows across Adobe Acrobat and Google Drive platforms.

• Communicate effectively with diverse internal and external stakeholders through excellent writing and verbal skills.

Qualifications

• Bachelor’s degree or equivalent professional experience is required.

• Experience with ticketing platforms such as Archtics, ProVenue, or Ticketmaster is highly preferred.

• Proven experience working within professional sports or large-scale special events environments.

• Understanding of baseball rules and industry terminology is preferred.

• Fluency or strong comprehension of Spanish or other additional languages is considered a significant asset.