Job Description

Position: Licensed Customs Broker (Leadership & Operations)

Complete Shipping Solutions is seeking a high-caliber, Licensed Canadian Customs Broker to spearhead the development and expansion of our national customs brokerage division. This is not merely a processing role; it is a strategic leadership position designed for a professional who combines technical mastery of the Customs Act with an entrepreneurial drive to build a premier brokerage team.

In this role, you will be the primary authority on Canadian customs regulations, responsible for navigating the complexities of international trade and ensuring our clients’ shipments move across borders with maximum efficiency and total compliance.

Key Responsibilities

Strategic Leadership: Define and execute the roadmap for expanding customs brokerage operations across Canada.
Compliance Oversight: Act as the final authority on Tariff Classification (HS Code), Valuation, and Country of Origin (USMCA/CUSMA and other FTAs).
Team Development: Recruit, mentor, and lead a high-performing team of customs professionals and raters.
Operational Excellence: Audit and refine internal processes to ensure seamless integration with the Canada Border Services Agency (CBSA).
Client Advisory: Serve as a trusted consultant for international traders, providing strategic advice on duty relief, drawbacks, and audit defense.
CARM Management: Oversee the implementation and ongoing management of the CBSA Assessment and Revenue Management (CARM) portal.

Job Data Table

Feature	Details
Company Name	Complete Shipping Solutions
Location	Remote / National (Canada)
Employment Type	Full-time
Experience Level	Senior / Leadership
Mandatory License	Licensed Customs Broker (Canada)
Regulatory Body	Canada Border Services Agency (CBSA)
Key Software	CARM Portal, EDI systems, ERP Integration

Skills & Competency Table

Skill	Competency Level
Customs Act & Regulations	Expert
HS Tariff Classification	Expert
CARM Implementation	Advanced
Operational Strategy	Advanced
Team Management	Advanced
CUSMA/USMCA Regulations	Expert

Technical Knowledge: The Customs Process

A successful candidate must manage the end-to-end flow of information between the importer, the carrier, and the CBSA to ensure the release of goods.

Requirements & Qualifications

The License: You must hold a valid Customs Broker License issued by the CBSA.
Professional Designation: Possession of the CCS (Certified Customs Specialist) or CTCS (Certified Trade Compliance Specialist) designation is highly preferred.
Proven Track Record: Extensive experience in a brokerage environment, with a focus on leadership and operational scaling.
CARM Proficiency: Deep understanding of the CARM (CBSA Assessment and Revenue Management) initiative and its impact on the brokerage landscape.
Communication: Exceptional ability to translate complex trade laws into actionable business strategies for clients.

Job Summary

This is a pivotal leadership role at Complete Shipping Solutions. You will be responsible for building a customs brokerage from the ground up or scaling existing operations into a national powerhouse. Success requires a rare blend of regulatory expertise and business acumen, ensuring that the company remains a leader in the shifting 2026 trade environment.

FAQs

1. Is the Customs Broker License mandatory?

Yes. To hold this leadership position, you must have successfully passed the CBSA Customs Brokers Professional Examination and be a licensed broker.

2. What is the significance of CARM in this role?

As of 2026, CARM is the digital standard for all CBSA transactions. This role requires an expert who can manage financial security, commercial accounting declarations, and client portals within this system.

3. Is this a remote or office-based role?

Complete Shipping Solutions operates nationally; specific location requirements or hybrid options should be discussed during the interview process, as leadership roles often require high levels of digital collaboration.

4. What industries will I be working with?

You will likely manage a diverse portfolio, from e-commerce and retail to heavy industrial machinery and perishables, requiring broad HS Code knowledge.

Expert Analysis

The 2026 trade environment in Canada is defined by the full maturity of the CARM project and evolving digital trade corridors. For a Licensed Broker, this role at Complete Shipping Solutions represents a significant career move from a “worker” to an “architect.” The emphasis on “entrepreneurial vision” suggests that the company is looking to aggressively capture market share from traditional, legacy brokerages that have been slow to modernize.

Career Path

From this leadership position, a professional can move into C-Suite Operations (COO), Director of Global Trade Compliance, or specialized Trade Law Consultation. As the lead architect of this division, your success directly translates into equity-level value for the organization.

To apply for this job please visit ca.linkedin.com.