Job Overview: Client Advisor (Emiratization)

Chalhoub Group, the leading partner for luxury across the Middle East, is seeking ambitious UAE National Client Advisors to join the newly opened Zimmermann boutique at The Galleria Mall, Al Maryah Island. In this prestigious retail role, you act as a “Brand Ambassador,” responsible for the “Service DNA” and sophisticated client journey of Australia’s most iconic luxury fashion house. This position is designed for a “Luxury Specialist” who can navigate the complexities of high-end ready-to-wear, personalized styling, and relationship management with “Artistic Accuracy.” Working within a Studio McQualter-designed space, you will ensure that the Zimmermann experience in Abu Dhabi scales with the “Effortless Elegance” and “Optimistic Aesthetic” that defines the brand’s global reputation.

Key Information

Employer: Chalhoub Group (on behalf of Zimmermann)
Location: The Galleria Mall, Al Maryah Island, Abu Dhabi
Eligibility: This is an Emiratization role (Open to UAE Nationals).
Experience: Previous experience in luxury fashion or high-end client-facing roles.
Core Focus: Luxury sales, client relationship building, and brand storytelling.

Key Responsibilities

You will manage the “Luxury Retail Lifecycle” through a framework of creativity and sophistication:

Experience Orchestration: Providing clients with a memorable, high-touch shopping experience that reflects Zimmermann’s “Sophisticated Femininity” and unique brand DNA.
Relationship Stewardship: Establishing and developing long-term, genuine relationships with a local and international clientele to drive brand loyalty.
Sales Advocacy: Achieving personal and store sales targets while maintaining the highest “Presentation Standards” of the boutique.
Inventory Governance: Upholding rigorous standards for stock management and inventory accuracy to ensure a seamless “Product Journey” for the client.
Visual Excellence: Ensuring the store environment—anchored by contemporary art and vintage furniture—remains a pristine showcase of the seasonal collections.

Candidate Requirements

Chalhoub Group seeks a “Service Authority” with a focus on professional grit:

Luxury IQ: Proven experience in a client-facing role within the luxury fashion sector, with a deep appreciation for high-quality fabrics and “Clever Cutting.”
Communication Polish: Impeccable verbal and written communication skills to engage with a sophisticated audience.
Operational Grit: Strong organizational skills and a high attention to detail, with the ability to thrive in a target-driven, high-performing team.
Cultural Synergy: An enthusiastic team player who embodies the Zimmermann values of integrity, creativity, and passion.
Aspirational Mindset: A passion for creating an elevated client service experience that consistently exceeds expectations.

Salary and Benefits

This role offers a prestigious “Luxury Career” rewards package in a world-class environment:

Financial Integrity: Competitive tax-free salary (Estimated AED 12,000 – AED 18,000 per month, inclusive of Emiratization subsidies and performance bonuses).
Professional Evolution: Access to bespoke development plans, strong industry mentors, and ongoing training to grow your career within the Chalhoub Group ecosystem.
Lifestyle Perks: Generous employee discounts, a bonus structure, and seasonal luxury uniforms provided to all team members.
Cultural Impact: Be part of a diverse and inclusive community that celebrates different perspectives and “Diversity of Thought.”

Estimated Average Salaries (2026 Abu Dhabi Luxury Retail Benchmarks)

Salaries for Client Advisors reflect the “Brand Responsibility” of the role:

Performance Tier	Estimated Monthly Salary (AED)
Junior Client Advisor	AED 8,000 – AED 11,000
Client Advisor (Emiratization)	AED 12,000 – AED 18,000*
Senior Advisor / Supervisor	AED 20,000 – AED 28,000+
*Includes estimated Nafis/Government support for UAE Nationals.

Unique Job Description

Position: Client Advisor — Architecting the DNA of Relaxed Luxury

Are you a “Luxury Specialist” who believes that the success of a premier fashion house is built on the precision of its storytelling and the soul of its client connections? Zimmermann—the vanguard of Australian high-fashion—is seeking a Client Advisor (Emiratization) to join our flagship team at The Galleria, Abu Dhabi. We don’t just “sell clothes”; we engineer the Service Frameworks and Aesthetic DNA that allow our clients to Flourish in silhouettes of effortless elegance and bold, original prints. This isn’t a role for a “sales clerk”; it’s a mission for an “Experience Architect”—someone who can navigate the complexities of luxury styling and relationship management with “professional grit” and provide the polished service that a global fashion icon demands.

In this position, you are the pilot of our brand mission. You will spend your days (in our beautifully curated boutique on Al Maryah Island) architecting the style consultations, client portfolios, and visual displays that define our reputation for excellence. Whether you are using your creative mastery to curate a resort-wear wardrobe or utilizing your interpersonal skills to welcome a loyal client back to the boutique, your “optimistic mindset” and “excellence-first” attitude will be our greatest assets. You thrive in a vibrant environment where you are trusted to influence the local fashion landscape, challenged by the rapid pulse of seasonal launches, and rewarded with a lucrative, tax-free career at the “Heart of Luxury Retail.”

We are looking for proactive retail leaders with a passion for sophistication and an “impact-first” mindset. If you have the “resourcefulness” to lead our client journey toward global prominence and the “discipline” to uphold our gold standards, Zimmermann and Chalhoub Group offer you the premier platform to reach your potential. Join us in Abu Dhabi, and let’s engineer a more extraordinary and connected future for the world of luxury fashion together.

Chalhoub Group | Abu Dhabi

The Company

Chalhoub Group is the leading partner and creator of luxury experiences in the Middle East. Founded in 1955, the group has spent seven decades acting as a bridge between global luxury houses and the regional market. By 2026, it has evolved into a “Hybrid Retailer,” blending high-touch physical stores with cutting-edge AI and e-commerce. The group manages a vast portfolio of over 300 international brands — including Louis Vuitton, Dior, Sephora, and Fendi — alongside its own successful “home-grown” concepts like Tanagra and Level Shoes . In Abu Dhabi, the group is a dominant force, driving the capital’s luxury growth through flagship department stores and exclusive boutiques.

Culture

The culture at Chalhoub Group is defined by “Respect, Excellence, and Entrepreneurial Spirit.” It is a people-centric environment that consistently ranks as a “Great Place to Work” across the GCC.

The “Servant Leadership” Mindset: The group promotes a culture of humility and empathy, where leaders are expected to support their teams and co-create experiences.
Innovation & “Chalhoub University”: Continuous learning is a core cultural pillar. The group’s dedicated “University” and “LeadForward” programs ensure employees are future-ready, particularly in the fields of data, tech, and AI-driven retail.
Parent-Friendly & Inclusive: Chalhoub is recognized by the Abu Dhabi Early Childhood Authority (ECA) for its parent-friendly policies, including 90 days of fully paid maternity leave, 30 days of paternity leave, and flexible “Culture Labs” for remote work.
Sovereign Pride: There is a deep commitment to Emiratisation , with specialized “National Graduate Programs” designed to nurture local talent into the luxury leaders of tomorrow.

Location

While the group’s three main headquarters are in Dubai, its Abu Dhabi operations are strategically centered in the capital’s most prestigious retail hubs.

Yas Mall & Tryano: Chalhoub’s primary Abu Dhabi hub is anchored by Tryano , the group’s premium specialty department store located in Yas Mall . This massive concept store serves as the nerve center for luxury children’s wear, beauty, and accessories in the capital.
The Galleria Al Maryah Island: The group maintains a significant presence here, managing boutiques for world-renowned brands like Zimmermann, L’Occitane, and Jacquemus , placing their teams at the heart of Abu Dhabi’s financial and luxury district.
Al Nahyan Zone: The group also maintains administrative and operational presence in the Al Nahyan – Zone 1 area to support its localized logistics and retail consultancy services.

Chalhoub Group 2026: Luxury & Hybrid Retail Matrix

Pillar	2026 Strategic Focus	Regional Impact
Hybrid Retail	AI-Powered “Layla” Beauty Assistant.	Personalizing the guest journey at scale.
Own Concepts	Tryano, Level Shoes & Ghawali.	Creating unique, regionalized luxury identities.
Sustainability	EV Fleet & Circular Economy.	Driving the UAE’s green retail transition.
Digital Native	SOL3MATES & Metaverse Assets.	Engaging a younger, tech-savvy luxury consumer.

2026 Professional DNA & Standards

The “Guest Experience” Standard: Chalhoub seeks “Passionate Dreamers” who possess “Luxury DNA” — individuals who understand the nuance of Khaleeji hospitality and can translate it into a high-end retail environment.
AI & Tech Literacy: In 2026, the group prioritizes “Hybrid Talent.” Professionals are expected to be proficient in AI-onsite merchandising and data-led decision-making to optimize the customer journey.
Recruitment Excellence: The hiring process is rigorous, often involving Assessment Centers for retail roles where candidates must demonstrate teamwork, sales acumen, and a genuine desire for continuous learning.
Elite Benefits Package: Recognized as a top employer, Chalhoub offers competitive healthcare, child education contributions , and internal mobility across its massive brand ecosystem and joint venture partners.

To apply for this job please visit careers.chalhoubgroup.com.