Job Summary: Amazon Case Manager

We are seeking a dedicated Amazon Case Manager to champion our backend operations and maintain our brand’s health. If you are a problem-solver who thrives on navigating the complexities of Amazon’s internal systems to keep a brand running smoothly, we would love to have you on our team.

Requirements and Skills

2+ years of experience managing Seller Central backend issues ideally within the supplement, wellness, or health category.
Demonstrated success resolving complex cases, reinstating ASINs, and navigating Amazon’s internal processes.
Strong knowledge of supplement regulations, compliant claims language, and Amazon’s restricted products policy.
Highly detail-oriented with excellent written communication and follow-through skills.

The Role

In this position, you will be the primary strategist for Seller Central troubleshooting, specifically focusing on our supplements portfolio. Your daily mission involves submitting and managing cases, handling escalations, and ensuring our ASINs remain live and compliant. You will bridge the gap between backend technicalities and brand operations, acting as the guardian of our listing health and operational efficiency.

Tools to use:

Amazon Seller Central
Project Management Tools

Schedule: M-F, 9AM -5PM Pacific Time Salary: $1,000 – $1,500/month

To apply for this job please visit www.recruit.net.