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JOB DESCRIPTION
To welcome customers with a warm smile and handle calls with efficiency, providing the support needed to ensure every guest feels comfortable and valued until they meet with our team.
RESPONSIBILITIES
Functional Roles and Responsibilities
Participate actively in telemarketing efforts and outreach during special promotional campaigns.
Offer friendly and helpful assistance to guests in person or over the phone, managing service bookings and providing clear guidance.
Provide a gracious welcome to service guests, ensuring they are comfortably seated and cared for while waiting for a Service Advisor.
Seamlessly guide each customer to the specific advisor best suited to handle their vehicle’s needs.
Reach out to customers post-visit to gather helpful feedback on their experience at the center.
Coordinate quick assistance for every guest to minimize wait times and boost overall satisfaction.
Assist the reception team in organizing and managing the flow of courtesy vehicles for our clients.
Help maintain a pristine and hygienic reception area, ensuring housekeeping standards always reflect our premium corporate image.
QUALIFICATIONS
Qualification
High School Certificate.
1–2 years of relevant experience specifically within the Automotive industry.
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JOB INFO
Job Category: After Sales Technical
Posting Date: 03/17/2026, 04:33 PM
Job Identification: 2563
To apply for this job please visit hchx.fa.em2.oraclecloud.com.