Job Summary

The Supply Distribution Attendant at The Ottawa Hospital (TOH) is a mission-critical role within the healthcare supply chain. As a “Logistics Guardian,” you ensure that life-saving medical supplies are exactly where they need to be—from the ICU to the Emergency Department—across the Civic, General, and Riverside campuses. This role requires the “wit” to manage complex inventory systems using handheld technology and the “grit” to meet the rigorous availability demands of a 24/7/365 hospital environment.

Job Details

Employer: The Ottawa Hospital (TOH).
Location: Civic, General, Riverside, or Satellite locations.
Status: Candidate pool for future openings.
Shift Rotation: Various shifts; requires high availability (Weekends, 8/12 Stat Holidays, and Peak Holiday periods).

Key Responsibilities: The Supply Chain Lifecycle

You are responsible for the “Last Mile” of delivery within the hospital walls, ensuring clinical staff never run out of essential tools.

Inventory Verification: Use handheld scanners to count and verify supply levels, producing and processing orders in real-time.
Replenishment & Rotation: Execute “Top-up” replenishment and strict stock rotation (First-In, First-Out) to ensure no medical supplies expire on the shelf.
Clinical Support: Act as the primary point of contact for nursing and medical staff to resolve immediate equipment or supply needs.
Discrepancy Tracking: Monitor and report shortages or quality issues from the Central Distribution Centre to maintain system-wide accuracy.

Candidate Profile & Qualifications

Education: Grade 12 diploma or G.E.D. equivalent.
Technical Wit: Either the completion of an inventory control course OR recent experience working in a high-volume inventory environment.
Operational Grit: Ability to commit to the “Minimum Availability” requirements, including significant holiday and weekend rotations.
Eligibility: Must be legally eligible to work in Canada.

Technical Insights: Healthcare Logistics vs. General Warehousing

Hospital supply chains differ from standard retail logistics due to the critical nature of the “SKUs” (Stock Keeping Units).

Par Level Management: You will likely manage “Par Levels”—the minimum amount of a specific supply (e.g., sterile gloves, IV starts) that must be on hand at all times to ensure patient safety.
Sterile Handling: Unlike a standard warehouse, you must understand basic clean-room protocols and the importance of maintaining the integrity of sterile packaging during distribution.
Just-In-Time (JIT) Delivery: TOH utilizes JIT principles to reduce clutter in clinical areas while ensuring that high-turnover items are replenished daily.

Diversity and Statistics at TOH

The Ottawa Hospital is one of the city’s largest employers and is deeply committed to reflecting the diverse community it serves.

Workforce Scale: With 17,000 staff and 1,400 beds, TOH is a “city within a city.” The supply chain team is the nervous system that keeps this massive operation running.
The Multilingual Factor: Serving Eastern Ontario, Western Quebec, and Nunavut means the hospital operates in a highly diverse linguistic environment. While not a requirement for this role, the ability to navigate a multicultural workplace is essential.
Indigenous Engagement: In alignment with its mission, TOH works to provide culturally safe care and employment opportunities, recognizing its role on the traditional territories of the Algonquin Anishinabe People.
Comprehensive Benefits: TOH offers a Defined Benefit Pension (DBP) plan, which is rare in the modern labor market and provides long-term financial security for its employees.

Job Description

Do you believe that the best healthcare starts with a perfectly organized foundation? The Ottawa Hospital is seeking Supply Distribution Attendants. We aren’t just looking for “stockers”; we are looking for detail-oriented professionals who have the “grit” to handle the physical demands of a large campus and the “wit” to master our digital inventory systems. If you want a career where your organizational skills directly impact patient outcomes, you belong at TOH.

In this role, you are a “Clinical Enablement Specialist.” You understand that a surgeon can’t operate and a nurse can’t heal without the supplies you provide. Your goal is to provide “Excellence in Logistical Services,” ensuring that TOH remains a world-class leader in research and care. We look for “Reliability-first” individuals who are committed to quality, safety, and the diverse community of Ottawa.

Joining TOH means joining an inclusive, safe work environment with world-class benefits and professional development opportunities. We offer a chance to grow within one of Canada’s largest health networks, supported by a team that treats every patient—and every coworker—like a loved one. If you are a logistics professional with a commitment to “Accuracy and Compassionate Service,” we invite you to apply and help us reshape the future of healthcare.

The Ottawa Hospital: Building the Future of 21st-Century Care

The Ottawa Hospital (TOH) is defined by a culture of compassion, innovation, and academic excellence. As one of Canada’s largest learning and research hospitals, its mission is to provide each patient with the world-class care, exceptional service, and compassion they would want for their own loved ones. TOH is characterized by its “research-intensive” spirit, where discovery is not a separate activity but is woven into the fabric of daily patient care. The workplace culture is collaborative and team-oriented, recently earning recognition as one of Canada’s Most Admired Corporate Cultures for its focus on employee wellness and empowerment.

In 2026, TOH operates as a massive multi-campus system that serves 1.2 million people across Eastern Ontario, Western Quebec, and Nunavut:

General Campus (Smyth Rd): The system’s high-complexity hub, home to the The Ottawa Hospital Cancer Centre and the The Rehabilitation Centre. It is a center for specialized medicine, including blood and marrow transplants and thoracic surgery.
Civic Campus (Carling Ave): The region’s primary Level I Trauma Centre and home to the world-renowned University of Ottawa Heart Institute. It serves as the main referral center for the most complex injuries and illnesses in the region.
Riverside Campus (Riverside Dr): A unique, non-admitting facility focused on specialized outpatient care. It houses the Shirley E. Greenberg Women’s Health Centre and the Kidney Research Centre, seeing over 30,000 patients annually for day procedures and clinics.
The New Civic Development (Dow’s Lake): Currently the largest healthcare infrastructure project in Ottawa’s history. As of 2026, the new 2.5 million sq. ft. campus is under active construction. The site features a newly completed massive parking structure and is transitioning into the construction of the main hospital towers, which will eventually offer 641 single-patient rooms and a state-of-the-art trauma center.

Working or receiving care at TOH means being at the forefront of translational research. Through the Ottawa Hospital Research Institute (OHRI), the hospital is a global leader in biotherapeutics, stem cell research, and “One Patient” trials. Whether it is pioneering the use of AI to reduce physician burnout or developing “phage cocktails” to treat antibiotic-resistant infections, the experience at TOH is defined by a relentless drive to turn “bench science” into bedside breakthroughs.

To apply for this job please visit www.ottawahospital.on.ca.