Job Summary

The Social Worker (Level 2) for After Hours Emergency Social Services (AHESS) is a critical, high-impact role within the Department of Social Development. Based in Moncton (with potential provincial telework options), you will provide the province’s emergency response capacity for vulnerable New Brunswickers when regular offices are closed. This role requires decisive, high-level clinical judgment to assess crisis situations involving child protection, adults at risk, and emergency income support, ensuring that immediate safety and essential needs are met during nights, weekends, and holidays.

Job Details

Employer: Government of New Brunswick (Department of Social Development)
Location: Moncton (Dieppe area), with telework options considered across the province.
Position Type: Full-time (Open Competition Inventory for future vacancies).
Salary: $71,370 – $87,672 per annum (Approx. $36.60 – $44.96/hr based on standard 37.5h week).
Schedule: Variable hours: 4:30 p.m. to 8:15 a.m. weekdays; 24-hour coverage on weekends and holidays.
Estimated Average Salaries: In the 2026 public sector, Level 2 Social Workers in New Brunswick typically reach the top of their pay scale within 5–7 years, with total compensation packages including a defined benefit pension and comprehensive health plans.

Core Responsibilities

Crisis Assessment: Evaluate incoming referrals and service requests for Child Protection, Children in Care, and Adult Protection to determine priority levels and immediate intervention needs.
Emergency Benefits: Review and approve emergency special benefits for the Income Support Program to address immediate financial crises.
Stakeholder Liaison: Build and maintain professional relationships with law enforcement, medical professionals, community agencies, and the public during emergency situations.
Case Documentation: Use office technology and software to maintain rigorous, chronologically accurate records of all interventions and assessments.
Service Delivery: Provide quality programs and support to seniors, persons with disabilities, and families during non-traditional business hours.

Candidate Requirements

Education: Master’s or Bachelor’s degree in Social Work (Pending graduates are encouraged to apply).
Language: Bilingualism is mandatory (Written and spoken competence in both English and French).
Registration: Must be actively registered with the New Brunswick Association of Social Workers (NBASW).
Clearances: Successful completion of a Criminal History Clearance and a Social Development Record Check.
Competencies: Strong analytical thinking, client service orientation, and the flexibility to manage high-pressure, unpredictable emergency scenarios.

Job Description

Are you a dedicated social work professional who thrives in high-stakes environments where every decision makes a difference? The Department of Social Development is looking for Social Workers to join our After Hours Emergency Social Services (AHESS) team. We are the safety net for New Brunswickers, providing essential protection and support services when the rest of the province is at rest. If you have the “grit” to handle complex crisis assessments and the “wit” to navigate intricate provincial regulations under pressure, this is your opportunity to lead with integrity.

In this role, you are the first line of defense for children and adults at risk. Working after hours requires a high degree of autonomy and clinical confidence. You won’t just be taking calls; you’ll be conducting high-level priority assessments that determine the immediate safety of families. Whether you are coordinating with local agencies or approving emergency benefits for someone in need, your work directly improves the lives of your fellow citizens. We look for individuals who are “Commitment to Learning” oriented—those who stay updated on best practices and apply them with empathy and professional judgment.

Joining the New Brunswick Public Service means joining a team that values diversity and equal opportunity. We offer a structured, professional environment with a competitive salary and a comprehensive benefits package. We provide a “scent-reduced” and inclusive workplace where your technical skills in planning and organizing are just as valued as your ability to communicate effectively in both official languages. If you are ready to be a calming force in a crisis and a champion for Social Development’s mission, we invite you to apply to this inventory.

Applications are reviewed monthly. Help us safeguard our communities, one night at a time.

Department of Social Development | Dieppe, NB

The Department of Social Development is a key provincial government body in New Brunswick responsible for a wide range of social programs and services. In Dieppe, the department works closely with the local community to provide essential support for children, seniors, individuals with disabilities, and families in need, focusing on protection, care, and the promotion of self-sufficiency.

Company Culture: “One Team One GNB”

The culture within Social Development is framed by the broader Government of New Brunswick (GNB) vision, emphasizing a collaborative and mission-driven environment.

Collective Responsibility: Under the “One Team One GNB” initiative, employees are encouraged to work across departments and sectors to find innovative ways to support New Brunswickers.
Continuous Improvement: The department utilizes formal management systems and Lean Six Sigma methodologies. This fosters a culture of performance excellence where staff are encouraged to streamline processes and improve service delivery.
Client-Centered Advocacy: Staff members, particularly social workers and case managers, operate with a “family-centered, strength-based approach.” The culture values empathy and advocacy, especially when helping clients navigate complex systems like disability support or child well-being.
High-Stakes Dedication: Because the department handles critical issues like child protection and homelessness, the environment is professional and high-pressure, rewarding those who are resilient and committed to ethical public service.

Location: Service New Brunswick Dieppe

While the regional administrative offices for the Moncton/Dieppe area are often centralized, direct service for Social Development programs in Dieppe is frequently accessed through the local Service New Brunswick (SNB) hub.

Service New Brunswick Dieppe

Located at 200 Champlain Street, Dieppe, NB.
Integrated Service Center: This location serves as the primary “front door” for residents to submit applications for social assistance, housing benefits, and health-card services.
Proximity to Community Hubs: Located near the CF Champlain mall and municipal offices, it provides accessible service in a high-traffic area with strong public transit links.
Bilingual Support: True to the region’s identity, all services at this location are provided in both English and French, ensuring all residents can access support in their language of choice.

Core Programs & Services

Program Area	Key Support Provided
Social Assistance	Financial aid for basic needs (food, rent, utilities) and career development options.
Seniors & Long-Term Care	Licensing for nursing homes, home support services, and the “Home First” strategy.
Children & Youth	Adoption services, foster care, child protection, and the Child and Youth Well-Being Act.
Disability Support	Personalized support plans for adults and families raising children with disabilities.
Housing NB	Rental assistance, repair programs for homeowners, and affordable housing initiatives.

Employee “Total Rewards” & Growth

Comprehensive Benefits: GNB employees receive 75% employer-paid health benefits and 50% employer-paid dental benefits.
Work-Life Balance: Minimum of three weeks’ vacation, paid annual holidays, and flexible personal leave policies.
Career Development: Internal mobility through developmental assignments and specialized training for emerging managers through GNB’s leadership tracks.
Pension Security: Defined benefit retirement income plans based on years of service and salary.

To apply for this job please visit www.canada.ca.