Server – Match Eatery & Public – Part-Time

Job Description

Role: Waitstaff – Match Eatery & Public House – Partial-Hour

Summary

Role based at Grand Villa Casino

Employment Category: Partial-Hour

Earnings

: $15.00

Your Portal to the Future

Do you enjoy conversing and engaging with visitors? Are you skilled at maintaining a positive attitude while on duty, performing effectively under stress, and balancing various tasks within a collaborative environment? If you appreciate the versatility of working nights and Saturdays/Sundays in a high-energy restaurant setting, place yourself in the center of the activity.

Gateway is looking for a vibrant, social, and spirited Waitstaff member who thrives on generating energy and enthusiasm while delivering an exceptional and tailored visitor encounter. Serving in a lounge capacity, you will enhance visitor devotion by establishing a customer web and endorsing programs and items. You can address visitor requirements with a grin, utilize top-tier auditory skills, and facilitate a cozy, inviting mealtime encounter that visitors will recall.

In exchange for your efforts, we offer a superior perks bundle and market-aligned earnings at a country-wide enterprise featuring over 27 sites across Canada.

Our Offerings

• Comprehensive perks bundle for permanent staff

• Pension accumulation program

• Stimulating, encouraging, and enjoyable workplace

• Household and peer price reductions on excursions, hardware, meals, drinks, and health clubs

• Growth and instructional prospects

Primary Task Accountabilities

• Preserves and exhibits specialist familiarity with items, programs, and marketing campaigns.

• Records requests, facilitates, and delivers meals and drinks precisely within established durations.

• Engages in marketing initiatives including digital networking, programs, and photography blocks.

• Announces or introduces live performers when necessary.

Required Qualifications

• A minimum of two years background in a comparable large-scale eatery (informal mealtime) setting.

• Currency management background utilizing POS hardware or a till.

• Background in travel, marketing, advertising, performance, or program coordination is favored.

• Proserve (Alberta) / Serving It Right (BC) / Smart Serve (Ontario) credential.

• World Host / Super Host credential or alternative comparable visitor care initiatives favored.

• Demonstrated sales, marketing, and care capabilities in a mealtime, commerce, or advertising setting.

• Food Safe Level 1 credential.

• Productive oratory capabilities and charisma.

• Physical capacity to transport up to 30 lbs, specifically a maximum-capacity delivery platter.

• Familiarity with gourmet meal and drink selections.

• Passing internal assessments regarding gourmet meal and drink familiarity.

• Passing internal assessments regarding service execution and marketing capability.

Why Join Our Group?

Gateway honors and supports our staff members, who facilitate our success. A profession at Gateway entails collaborating with excellent individuals, receiving acknowledgement for your distinct input, and finding career growth paths across our 27 sites. Our staff flourish with continuous instruction and management initiatives while operating in a high-energy and enjoyable setting. Observe personally what it is like to belong to a group that appreciates your perspective, talent, and vitality.

Company Profile

Gateway Casinos & Entertainment Limited is among the most prominent and varied wagering and leisure firms in Canada. Across its 27 wagering sites in British Columbia, Ontario, and Edmonton, Alberta, Gateway presently has about 8,648 staff and features roughly 448 gaming tables (encompassing 49 poker units), 13,887 gaming machines, 85 eateries and lounges, and 561 guest suites. Gateway acts as the operator for the Central, Southwest, and North wagering groups in Ontario, encompassing 11 sites in their collection.

A diverse expansion plan has allowed Gateway to vary and increase its item selection, including creating internal casino and eatery labels, significantly enhancing the wagering visitor encounter while drawing in fresh visitors. Notable internal labels include Match Eatery & Public House, Atlas Steak + Fish, and the recent Halley’s Club. In 2017, Gateway marked 25 years within the Canadian wagering and leisure sector.

Job Data Table

Category	Details
Company Name	Gateway Casinos & Entertainment Limited
Location	Grand Villa Casino, Edmonton, AB, Canada
Locality	Grand Villa Casino
Country	Canada
City	Edmonton
Region	Alberta
Job Type	Part-time
Salaries	$15.00 per hour
Experience Level	2+ Years
Travel	None
Language	Not Specified
Benefits	Retirement Savings, Discounts (Travel, Tech, Food), Training

Skills & Competency Table

Skill	Competency Level
POS & Cash Handling	Professional
Public Speaking/MC	Intermediate
Menu Knowledge	Expert (Tested In-house)
Physical Tray Service	High (Up to 30 lbs)
Sales & Promotions	Intermediate

Salaries Pay Calculator Table

Annual Salary	Bonus	Total Compensation	Notes
~$15,600 (Based on 20hr/wk)	Not Specified	$15/hr + Gratuities	Wage is base rate; total income is heavily influenced by tips.

Job Summary

This role involves serving food and beverages in a high-volume casino eatery. Beyond standard service, you will act as a brand ambassador, promoting events and even introducing live entertainment. It requires two years of experience, Proserve certification, and a high-energy personality suited for a fast-paced, entertainment-driven environment.

FAQs

• What certifications do I need? You must have Proserve (Alberta) and Food Safe Level 1.

• Is there a physical requirement? Yes, you must be able to carry a fully loaded serving tray weighing up to 30 pounds.

• What is the hourly wage? The starting wage is $15.00 per hour.

• Are there promotion opportunities? Yes, Gateway offers career advancement across 27 locations and various leadership programs.

• Will I have to speak in public? Yes, the role may include introducing live entertainment or participating in promotional events.

Expert Analysis

This is not a traditional server role; it is a “hybrid” position requiring entertainment and marketing skills. The requirement for internal testing on product knowledge and “promotional ability” indicates that Gateway prioritizes brand consistency. Candidates with a background in performance or events will likely have a competitive advantage.

Location & Logistics Guide

Located at the Grand Villa Casino in downtown Edmonton, this site is part of the Ice District. Expect high traffic during hockey games and concerts. Evening and weekend availability is essential as the venue operates in sync with major city entertainment schedules.

City Wikipedia URL: https://en.wikipedia.org/wiki/Edmonton

Career Path

Servers at Gateway often advance into Floor Supervisor or Assistant Manager roles within the restaurant or casino operations. Because Gateway owns multiple proprietary brands (Match, Atlas, Halley’s), there are opportunities to specialize in fine dining, event coordination, or corporate hospitality management across their national network.