Job Overview: Senior Officer — Quality Assurance

This is a high-precision “Compliance Architecture” role at Abu Dhabi Airports (AD Airports) , the organizational engine behind the UAE capital’s aviation hubs. As the Senior Officer of Quality Assurance , you act as the “Integrity Architect,” responsible for the “Operational DNA” of the Integrated Management System (IMS) . This position is designed for a “Detail-Oriented Specialist” who can navigate the complexities of ISO accreditations, gap analyses, and multi-layered audit programs with “Mechanical Accuracy.” You will be a vital engine ensuring that airport services and internal processes scale with the highest global standards of safety and efficiency.

Key Information

Employer: Abu Dhabi Airports Company (AD Airports)
Location: Abu Dhabi, United Arab Emirates
Sector: Aviation Quality Management & Compliance
Experience: Minimum 5 years in a quality-related environment
Education: Bachelor’s Degree in a related field
Framework: IMS (Integrated Management System) & ISO Accreditations

Key Responsibilities

You will manage the “Compliance Lifecycle” of airport operations and management systems:

Audit Orchestration: Managing the comprehensive audit program system to ensure that all scheduled audits and corrective actions are completed on time with optimized resources.
IMS Governance: Managing administrative and technical activities related to the ADAC IMS and ISO accreditations , ensuring the system is documented, maintained, and continuously improved.
Gap Intelligence: Conducting rigorous gap analyzes to identify opportunities for improvement and assisting in building a roadmap for a fully compliant, achievable management system.
Audit Execution: Acting as a Deputy Auditor , performing service-based audits for Airport Operations and assisting in the coordination of observation-related activities.
Non-Conformity Management: Monitoring and maintaining registers for non-conformities (NCs) and corrective actions, ensuring “Zero-Leakage” in the resolution process.
Executive Reporting: Compiling compliance reports for senior management review and providing continuous reporting to line managers on breaches, ad hoc inspections, and improvements.
Accreditation Liaison: Facilitating and liaising with third-party accreditation bodies to maintain the airport’s global standing.
Training & Awareness: Developing training materials to raise IMS awareness and supporting internal audit courses to foster a “Quality-First” culture.

Candidate Requirements and Skills

AD Airports seeks a “Technical Authority” with a focus on airport-specific compliance:

Professional Pedigree: 5+ years of experience in Quality Assurance, with a deep understanding of Regulatory Compliance and international standards.
Audit Mastery: Proven skills in conducting audits and inspections within a large-scale, complex infrastructure or aviation environment.
Operational Intelligence: Strong knowledge of Airport Functions to ensure that quality standards are practically applied to real-world operations.
Documentation Prowess: Exceptional attention to detail in documentation, reporting, and maintaining complex management system records.
Stakeholder Polish: Excellent communication skills to manage relationships with third-party bodies and internal cross-functional teams.
Analytical Grit: The ability to translate audit findings into clear, actionable reports and training materials.

Salary and Benefits

This role offers a stable and prestigious “Total Rewards” package within a key government entity:

Financial Integrity: A competitive tax-free monthly salary (Typically AED 18,000 – AED 26,000 for this grade in Abu Dhabi).
Lifestyle Support: Comprehensive benefits including premium medical insurance, annual air tickets, and end-of-service gratuity.
Professional Evolution: The opportunity to shape the quality standards of a world-class aviation group during a period of massive expansion.
Strategic Exposure: Direct involvement in ISO certification processes that define the airport’s international competitive advantage.

Market Context: Quality Assurance in Aviation 2026

In 2026, as airports move toward “Continuous Compliance” models powered by real-time data, QA Officers are the “Guardians” of operational excellence:

Focus Area	Core Standard	Context
IMS Framework	ISO 9001 / 14001 / 45001	Integrated Efficiency
Operational Audits	GCAA / ICAO	Safety & Service Quality
Accreditation	ACI ASQ	Global Benchmarking

Unique Job Description

Position: Senior Officer (Quality Assurance) — Engineering the Standard of Abu Dhabi’s Excellence

Are you a “Compliance Specialist” who believes that the reputation of a global airport is built on the precision of its management systems? Abu Dhabi Airports is seeking a Senior Officer – Quality Assurance to join our elite IMS team. We don’t just “check boxes”; We engineer the Quality Frameworks and Operational DNA that allow our airport services and infrastructure to flourish . This isn’t a role for a “general administrator”; it’s a mission for an “Integrity Architect” —someone who can navigate the complexities of ISO accreditations and gap analyzes with “technical grit” and provide the analytical polish that our national aviation icon demands.

In this position, you are the pilot of our operational standards. You will spend your days (at the heart of Abu Dhabi’s aviation governance ) architecting the audit programs, corrective action registers, and compliance reports that define our reputation for excellence. Whether you are using your audit mastery to identify a service deficiency or utilizing your communication skills to liaise with international accreditation bodies, your “proactive mindset” and “zero-error” attitude will be our greatest assets. You thrive in an environment where you are trusted to protect a global brand, challenged by rigorous regulatory audits, and rewarded with a stable career at a market leader.

We are looking for proactive professionals with a passion for quality excellence and an “improvement-first” mindset. If you have the “resourcefulness” to develop impactful training materials and the “discipline” to uphold international standards, Abu Dhabi Airports offers you a premier platform to reach your potential. Join us in Abu Dhabi, and let’s engineer a more extraordinary and connected future for the world of travel together.

Abu Dhabi Airports Company (ADAC), Abu Dhabi

The Company

Abu Dhabi Airports Company (ADAC) is a public joint-stock company wholly owned by ADQ . Established in 2006, it is the primary engine driving the aviation industry in the UAE’s capital. ADAC operates a diverse portfolio of five commercial airports, including the flagship Zayed International Airport (AUH) . By March 2026, the company has solidified its position as a global aviation leader, following the record-breaking success of Terminal A , which has consolidated all operations into one of the world’s most technologically advanced “Mega-Terminals.” ADAC is currently executing a 2026 strategy focused on “Intelligent Total Airport Management,” integrating AI, blockchain for crypto-payments, and advanced biometrics to redefine the passenger journey.

Culture

The culture at ADAC is deeply rooted in the “Values of Zayed” — wisdom, respect, sustainability, and human development. It is a high-performance, multicultural environment characterized by:

“One Team” Spirit: A workforce representing over 50 nationalities working towards the vision of being the world’s leading airport group.
Service Excellence: A 2026 mandate prioritizing Inclusivity and Accessibility , ensuring that frontline staff are empowered through a “Recognition Scheme” to deliver empathetic, world-class hospitality.
Innovation DNA: A workplace that encourages “Intrapreneurship,” where employees collaborate with tech giants like SITA and Skyports to pioneer Advanced Air Mobility (eVTOL) and digital twin operations.
Resilience: Demonstrated by the company’s agile management of regional airspace shifts in early 2026, maintaining operational integrity through transparent stakeholder communication.

Location

ADAC manages a strategic network of aviation assets across the Emirate:

Zayed International Airport (AUH): The primary hub located 30km east of Abu Dhabi city. In 2026, it serves as the base for Etihad Airways and Air Arabia Abu Dhabi , featuring the award-winning Terminal A.
Al Bateen Executive Airport: Located just 10km from the city center, it is the region’s first dedicated business aviation airport and home to a new state-of-the-art Bombardier service facility.
Al Ain International Airport: Positioned as a hub for technology and innovation, hosting the UAE’s premier aerospace cluster.
Island Airports: Dedicated facilities on Sir Bani Yas and Delma Island , critical for tourism and connecting remote communities.
AD Airports Free Zone (ADAFZ): High-tech business parks located at AUH, Al Ain, and Al Bateen to foster global trade and logistics.

ADAC: 2026 Strategic Pillar & Innovation Matrix

Strategic Pillar	2026 Key Initiative	Operational Impact
Digital Transformation	Intelligent Total Airport Management (ITAM).	Real-time AI optimization of passenger flows and baggage.
Sustainability	Net-Zero Ground Operations.	Integration of solar power and thermodynamic cooling systems.
Economic Growth	AD Airports Free Zone Expansion.	Attracting global clusters in Aerospace, Pharma, and Tech.
Advanced Mobility	Vertiport Integration.	Partnering with Skyports for 2026-2027 air taxi trials.
Customer Experience	Biometric “Smart Travel” 2.0.	Seamless “Curbside-to-Gate” journey without physical documents.

2026 Career DNA & Professional Standards

Technical Surge: High demand for Data Architects, Data Governance Leads, and Program Managers to oversee the shift to “AI-First” airport management.
Nationalization (Kawader): A top-tier priority, offering specialized Airport Supervisory Programs for UAE Nationals with competitive starting salaries (up to AED 25,000+ post-training).
Compliance Rigor: Recruitment focuses on Head of Corporate Compliance and Fire Safety Standards roles to meet 2026’s heightened global security and ESG protocols.
Future-Ready Skills: Preference for candidates with certifications in BIM (Building Information Modeling) and experience in managing “Mega-Project” document control.

To apply for this job please visit www.adairports.ae.