Security Officer – Unarmed Driver Patrol | Allied Universal

Job Summary

The Security Officer – Unarmed Driver Patrol at Allied Universal® is a high-visibility role focused on the safety and operational integrity of busy retail and mall locations in San Antonio, TX. This position combines foot and vehicle patrols to deter security incidents, manage access control, and provide exceptional customer service to guests and vendors. As a mobile responder, you are the first line of defense in identifying suspicious activity, maintenance hazards, and loss prevention concerns. This part-time role offers a structured three-day schedule with the ability to expand earnings via modern shift-claiming technology.

Key Responsibilities

Mobile & Foot Patrols: Conduct regular and random patrols across retail sales floors, back-of-house areas, receiving docks, and perimeter parking lots to deter unwanted activity.
Incident Response: React to critical situations and incidents with a calm, professional, and problem-solving approach; document all observations and provide updates to site leadership.
Customer Service: Serve as a helpful resource for guests and associates, assisting with directions, site-specific policies, and emergency response procedures when necessary.
Access Control & Crowd Management: Monitor high-traffic entrances and exits, support loss prevention efforts, and manage lines/crowds during peak shopping periods.
Operational Checks: Perform routine inspections of doors, gates, and alarms; report maintenance or operational concerns identified during patrols.
Professional Reporting: Complete detailed shift activity reports and document security-related incidents according to site-specific post orders.

Required Qualifications & Skills

Licensing: A valid driver’s license is mandatory and must meet Allied Universal’s driver policy requirements.
Age & Education: Must be at least 18 years of age and possess a high school diploma or equivalent.
Legal Readiness: Must pass a background investigation and a drug screen in accordance with federal, state, and local laws.
Communication: Ability to communicate clearly with diverse groups, including associates, vendors, and emergency services.
Reliability: Demonstrated agility and integrity in a workplace that values teamwork and innovative service.

Preferred Qualifications

Certifications: Current CPR and/or First Aid certification is preferred (training may be provided post-hire).
Industry Experience: Previous experience in retail security, loss prevention, or customer-facing roles.

About the Company: Allied Universal®

Allied Universal is North America’s leading security and facility services company, renowned for a “people-first” culture that emphasizes teamwork and community impact. They provide extensive resources for their employees, including paid training and the Claim a Shift platform, which allows part-time officers to customize their work-life balance and maximize their income. Allied Universal serves a wide range of industries, providing a sense of purpose through reliable and innovative security solutions.

Market & Industry Context

Retail security in San Antonio is a dynamic field, especially in high-traffic mall and shopping environments. Unarmed Driver Patrol officers are essential for maintaining the “Retail Experience”—ensuring that shoppers feel safe from the parking lot to the sales floor. With San Antonio being a major tourism and shopping hub, the ability to manage crowds and deter property-related incidents is vital for the economic health of local retail partners.

Career Growth & Progression Path

Full-Time Transition: Moving into a permanent full-time security role with expanded benefits.
Site Supervisor: Advancing to lead a team of officers at a specific retail or commercial site.
Armed Security / Specialty Roles: Utilizing Allied Universal’s training programs to transition into armed patrol, government services, or corporate risk management.

Interview Preparation Insights

Driving Record: Be prepared to discuss your driving history, as this is a vehicle patrol role requiring a clean record.
The “Service” Aspect: Security in retail is 50% safety and 50% customer service. Prepare an example of how you’ve helped a customer or guest in a professional manner.
Situational Awareness: Expect questions about how you would handle a non-violent disturbance or identify a potential security hazard while on patrol.
Tech Comfort: Mention your ability to use digital reporting tools, as Allied Universal utilizes exclusive technology for shift management and incident documentation.

Estimated Compensation & Schedule

Pay Rate: $14.00 / Hour.
Job Schedule (Fixed Part-Time):
- Monday: 06:00 AM – 02:00 PM
- Tuesday: 06:00 AM – 02:00 PM
- Saturday: 02:00 PM – 11:00 PM
Financial Perks: Retirement savings plan (401k) and access to the “Perks Program” for discounts on top brands.

Work Environment & Location Insights

This role is based in San Antonio, TX, specifically at busy retail locations. You will experience a mix of indoor and outdoor work, requiring you to be comfortable in varying weather conditions while performing vehicle patrols. The schedule is ideal for those seeking a steady morning/afternoon routine during the week with one weekend shift.

Compliance & Equal Opportunity Note

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, gender identity, or veteran status. The company considers qualified applicants with criminal histories in a manner consistent with applicable laws.

Category	Key Specifications & Data Points
Role & Location	Security Officer (Driver Patrol)
Pay Rate	$14.00 per hour.
Fixed Schedule	Mon/Tue: 06:00 AM – 02:00 PM \| Sat: 02:00 PM – 11:00 PM.
Age Requirement	Must be at least 18 years of age.
Licensing	Valid Driver’s License (Required per company policy).
Environment	Retail/Mall locations; mix of vehicle and foot patrols.
Core Functions	Deterring unwanted activity, managing access control, and crowd management.
Tech Integration	Access to “Claim a Shift” technology for additional hours.
Safety Certs	CPR and/or First Aid certification (Preferred; can be done post-hire).
Reporting	Documenting shift activity and observations for site leadership.

To apply for this job please visit www.aus.com.