Job Summary

The Sales Person (Part-Time Night Shift) at the Popavape SuperCenter on Bank Street is a customer-facing retail role in a high-traffic, specialized environment. As a “Night Shift Specialist” in the heart of Ottawa, you are the primary point of contact for enthusiasts and adult smokers looking for alternative products during late hours. This position requires the “wit” to provide expert product advice on complex vaping hardware and e-liquids, and the “grit” to manage store upkeep and maintenance independently during the quiet hours of the night.

Job Details

Employer: Popavape SuperCenter (Bank Street location).
Location: Bank Street, Ottawa, ON (In-person).
Position Type: Part-time, Permanent.
Compensation: Starts from $17.20 per hour.
Shift Pattern: Evening and Night shifts (Monday to Friday, plus weekends as needed).
Legal Requirement: Must be 19+ years old (due to Ontario laws regarding the sale of vapor products).
Note: No international recruitment for this specific role.

Core Responsibilities

Consultative Sales: Advise customers on a wide array of vaping products, hardware, and accessories, tailoring recommendations to their experience level and flavor preferences.
Customer Experience: Deliver a “unique and rewarding” experience for late-night patrons by maintaining high interpersonal standards and professional “wit.”
Store Maintenance: Perform essential daily “chores” and housekeeping tasks to ensure the shop is pristine and fully stocked for the morning rush.
Inventory Knowledge: Stay up-to-date on growing trends in the vaping industry to effectively explain pod systems, coils, and nicotine strengths to adult consumers.
Compliance & ID: Strictly follow Ontario regulations regarding age verification and the safe handling of specialized nicotine products.

Candidate Requirements

Soft Skills: Must be highly punctual, flexible with late-night scheduling, and genuinely enjoy interacting with the public.
Industry Knowledge: A background or foundational knowledge in vaping supplies is a significant “plus” and will accelerate your success in the role.
Interpersonal Ability: Strong verbal communication skills (Entregent) and an energetic attitude for the “night owl” shift.
Physicality: Ability to stand for the duration of the shift and perform manual retail chores (mopping, dusting, shelving).

Job Description

Do you believe that the best retail experiences happen when the expert behind the counter actually loves the products they sell? Popavape SuperCenter is seeking a Night Shift Sales Person to join our flagship Bank Street team in Ottawa. We aren’t just a shop; we are a hub for the vaping community. If you have the “grit” to handle the responsibilities of a night shift and the “wit” to guide a customer from their first kit to a pro-level setup, you belong in our “SuperCenter.”

In this role, you are a “Product Specialist.” You understand that for our customers, choosing the right vape is a personal decision that impacts their lifestyle. Your goal is to offer an “enriching” experience that keeps Bank Street’s night owls coming back to us. We look for “Integrity-first” employees who take pride in their workspace—those who see the quiet hours of the night as an opportunity to perfect the store’s presentation and sharpen their product knowledge.

Joining Popavape means joining a rapidly growing team that values dynamism and expertise. We offer a competitive starting wage, a flexible schedule, and a professional environment where your passion for the industry is encouraged. If you are a self-motivated professional with a commitment to “Excellence in Vaping Retail,” we invite you to apply. We look forward to meeting the newest member of the Popavape family!

Popavape | Ottawa & The Vaping Retail Landscape

Popavape (often styled as Popavape SuperCenter) is a rapidly expanding Quebec-based retail chain specializing in vaping products and accessories. Since its founding in 2019, the company has grown into a major player in the Canadian market, known for its vibrant, “bright pink” storefronts and massive inventory. In Ottawa, Popavape has established a significant footprint with multiple “SuperCenter” locations that aim to provide a boutique, high-energy shopping experience for both beginners and experienced vapers.

Company Culture: “The Popavape Atmosphere”

The culture at Popavape is designed to be energetic, professional, and customer-focused, breaking away from the “cluttered” feel of traditional head shops.

Passionate & Energetic: The company recruits “cheerful and dynamic” individuals who are passionate about the industry. The goal is to create an environment where staff are “smiling, energetic, and dedicated.”
Expertise as a Service: Rather than just selling products, the culture emphasizes professional expertise. Staff are expected to be “vape experts” who can guide customers through a vast inventory to find products that fit their specific goals.
Customer Obsession: A core cultural pillar is “satisfying the customer at any cost.” This includes an availability guarantee: if a product is out of stock, the team is encouraged to “do everything we can to find it and order it for you.”
Entrepreneurial Spirit: As a franchise-heavy model, the company fosters an entrepreneurial culture among its store owners, emphasizing community access and low-barrier business entry for those “passionate about customer service.”

Locations: The Ottawa SuperCenters

Popavape has strategically placed its “pink storefronts” in key commercial hubs across the National Capital Region.

Location	Key Feature	Contact
Bank Street (Downtown)	The first Ontario boutique, located in the heart of downtown.	613-454-4446
Baseline Road	Modern building with a spacious, bright, and accessible environment.	613-454-4998
Kanata (March Rd)	A bustling hub serving the high-tech sector in West Ottawa.	613-454-4447
Orleans	The city’s largest location with 2,000 sq. ft. of retail space.	613-824-0403
Richmond Road	Located in Plaza Lilu, featuring a massive 1,800 sq. ft. showroom.	613-728-8989
Old South Ottawa	Located at Bank St & Aylmer, focusing on a neighborhood feel.	613-691-1785

Core Product Pillars

Popavape SuperCenters carry over 2,000 unique products, focusing on four primary categories:

Disposables: The widest range of trendy brands, including VICE, STLTH, and FLAVOUR BEAST.
E-Liquids & Salts: A massive selection of flavors from top brands like Banana Bang, Berry Drop, and Allo.
Hardware: Modern devices and kits from industry leaders like Uwell, Smok, and Apexium.
Pods & Accessories: Specialized pods for systems like STLTH and OXBAR, along with branded merchandise.

Associate Benefits: “The Retail Professional Package”

Popavape offers a structured employment environment that distinguishes it from smaller, independent shops:

Competitive Retail Wages: 2026 hourly rates for Sales/Customer Service roles in Ontario are typically around $17.60/hr, while Managers can earn between $18.20 and $27.50/hr depending on experience and location.
Employee Discounts: A popular “Rabais Employer” (Employee Discount) program is a frequently cited perk among staff.
Fast-Paced Training: New hires have access to digital training resources, including Odoo video courses and POS operation manuals, to ensure they can manage high-traffic retail environments.
Growth Opportunities: With dozens of new locations opening annually, there is a clear path for sales associates to move into Store Manager or Regional Supervisor roles.
Bilingual Environment: Given the Quebec roots and Ottawa location, the company values bilingualism, providing a great environment for staff who speak both English and French.

The “Popavape Guarantees”

The company separates itself from competitors through three formal guarantees:

Price Guarantee: Ensuring customers always pay a competitive market price.
Availability Guarantee: A commitment to maintaining full stock on all major brands.
Hardware Warranty: A one-month warranty on hardware products against manufacturing defects (excluding liquid-based products).

To apply for this job please visit www.popavape.com.