Sales Manager ( Omani)

Job Description

To generate and maintain customers of defined accounts / areas through sales activities (face to face sales calls, telephone calls, entertainment). To maintain a high level of exposure for the hotel through direct sales, telephone, fax, written communications. To ensure comprehensive & complete coverage of own portfolio covering all levels of accounts managerial & departmental executives for a comprehensive client servicing, achieving targets and maximum productivity. To implement & executes all sales objectives and action plans to reach and exceed targets set. To solicit and serve transient and group business & meetings. To formulate corporate offer letters and yearly contracts and any other required business correspondence. To establish parameters, quotes and negotiate prices with customers for transient and group business. To ensure that the response to any business request is actions within 24 hours. To promote & produce sales leads for the Accor Hotels outside of coverage area. To arrange site inspections of hotel. To disseminate sales related information to other departments as appropriate. To maintain close communication with the Events Management Team in the negotiation process of their accounts. To attend all pre-& post conference meetings, as required, arranged by the Events Management Department. To follow up with the Events Management Team after the post event meeting with Thank You calls and send Thank You Letter together. To perform all duties and responsibilities in a timely and efficient manner in accordance with established hotel policies to achieve the overall objectives of the position. To handle incoming calls and ensures messages are taken in details are forwarded to the person concerned. To attend departmental and communication meeting as requested by Department Head. To attend major events in hotel & city as requested by Department Head. To closely monitor accounts revenue and business production of own corporate portfolio and that of any assigned Sales Executives. To maximize up selling opportunities whenever possible. To review direct competition and conducts regular research. To establish and maintains files of major accounts and assists Director of Sales in maintaining the accounts management system. To ensure that selling strategies are adhered to during negotiations and maximizes up selling opportunities whenever possible. To maintain an up to date account & contact database and details in property management system. To ensure comprehensive and up to date knowledge of properties unique selling points, features, amenities, services and policies. To closely coordinate and communicate with outbound sales office with regards to accounts/markets that are serviced by Outbound Sales. To ensure that Accor Hotels Sales & Marketing Policies and Standard Operational Procedures are adhered to at all times. Experience is an asset. Prior experience working with Opera or a related system. Strong interpersonal and problem solving abilities. Fluency in English, additional languages are a plus.

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Job Data Table

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Skills & Competency Table

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Salaries Pay Calculator Table

(Note: Salary not disclosed; calculator can be adjusted if provided.)

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Job Summary

The Sales Manager at ACCOR Oman drives hotel revenue by maintaining corporate and group accounts, conducting sales calls, and developing client relationships. The role requires strategic planning, negotiation, and close coordination with events and marketing teams to maximize business opportunities and ensure customer satisfaction.

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FAQs

1. What is the main responsibility of this role?
   Managing accounts, generating sales, and maintaining client relationships.

2. Is prior hotel sales experience required?
   Experience is preferred but not mandatory; training may be provided.

3. Which languages are needed?
   Fluency in English is required; other languages are advantageous.

4. Does this role require travel?
   Yes, occasional travel for client meetings and hotel inspections may be needed.

5. What system knowledge is expected?
   Experience with Opera or similar property management systems is a plus.

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Expert Analysis

This role is crucial for ACCOR Oman’s revenue growth. It combines client acquisition, relationship management, and negotiation skills. A candidate with strong interpersonal abilities and strategic insight can directly impact business targets, client satisfaction, and hotel market presence. Multilingual candidates have a significant edge in this diverse market.

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Location & Logistics Guide

Oman offers strategic connectivity across the Middle East, facilitating business travel and client meetings. Sales managers may need to coordinate hotel inspections, attend corporate events, and liaise with regional offices. Knowledge of local customs and client preferences is essential.

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Career Path

A Sales Manager in ACCOR Oman can progress to Regional Sales Director, Director of Revenue, or General Manager roles. Skills in corporate sales, client management, and hospitality strategy pave the way for leadership positions across the hotel group and international assignments.