Job Summary

The Conseiller(ère) Ventes – Accompagnement Client Projets (Sales Associate – Project Support) at The Home Depot Canada is a high-engagement “Solution-Based” retail role in Québec City. This position requires the “wit” to translate complex home improvement projects into actionable product lists and the “grit” to manage department inventory in a fast-paced warehouse environment. You are the primary guide for customers, ensuring they have the right tools, materials, and knowledge to complete their home projects successfully.

Job Details

Employer: The Home Depot Canada.
Location: Québec City, Quebec.
Status: Full-time.
Salary: $60,000 – $80,000 a year (Range includes base and potential performance incentives).
Education: High school diploma or equivalent.
Experience: Previous retail experience is preferred; strong interpersonal skills are essential.

Key Responsibilities: The “Project Lifecycle” Support

You act as a technical consultant, helping customers navigate the journey from a “to-do list” to a finished project.

Expert Consultation: Greet customers warmly and provide deep-dive education on products, applications, and installation techniques.
Solution Mapping: Identify the specific needs of a customer’s project (e.g., a bathroom remodel or deck build) and suggest the appropriate “Project Starter” kits and complementary products.
Department Stewardship: Maintain an expert-level knowledge of your assigned department, including new product arrivals and seasonal trends.
Inventory & Merchandising: Perform stock maintenance to ensure high-velocity items are down-stocked, correctly priced, and ready for purchase.
Service Promotion: Effectively promote Home Depot services, such as tool rentals, installations, and credit programs, to add value to the customer’s experience.

Candidate Profile & Qualifications

The “Project Partner”: Someone with a genuine interest in home improvement and the ability to build rapport quickly with both DIYers and professional contractors.
Interpersonal Wit: Exceptional communication skills to explain technical product specifications in a way that is easy for customers to understand.
Operational Grit: The physical stamina to handle stock maintenance and stay active on the salesfloor for a full shift.
Adaptability: A flexible schedule is required to meet the needs of our customers during peak shopping hours, including weekends and evenings.

Technical Insights: The Home Improvement Ecosystem

Success in this role requires mastering the “Whole Project” approach.

Add-on Sales Logic: You will use “Cross-Merchandising” logic—ensuring that if a customer buys a gallon of paint, they also leave with the right brushes, tape, and drop cloths.
Product Knowledge (PK): You will participate in regular “PK Sessions” to understand the latest innovations in building materials, smart home technology, and energy-efficient appliances.
Special Order Management: For items not in stock, you will navigate the Special Services systems to order custom windows, doors, or flooring to the customer’s exact specifications.

Why Join The Home Depot Canada?

The Home Depot is a global leader in retail, offering a culture focused on “Taking Care of Our People.”

Competitive Total Rewards: A salary range of $60k–$80k that rewards your sales expertise and dedication to the customer.
Career Growth: Many store leaders and corporate executives began their careers as Sales Associates.
Values-Based Culture: Work for a company that prioritizes community involvement and “Doing the Right Thing.”
Comprehensive Training: Access to world-class retail and product training programs that will build your professional toolkit.

Job Description

Do you believe that every home project starts with the right advice? The Home Depot Canada is seeking a Conseiller(ère) Ventes – Accompagnement Client Projets. We aren’t looking for a “clerk”; we are looking for a project enthusiast who has the “grit” to manage a busy aisle on a Saturday morning and the “wit” to troubleshoot a customer’s plumbing or electrical challenge on the spot. If you have a passion for retail and helping people build their dreams in Québec City, you belong in our orange apron.

In this role, you are a “Project Architect.” You understand that a customer’s success is your success. Your goal is to provide “Excellence in Project Support,” ensuring every customer leaves with exactly what they need to get the job done right the first time. We look for “Service-oriented” individuals who are knowledgeable, proactive, and ready to lead our customers through their next big renovation.

Joining The Home Depot means joining a team dedicated to service and quality. We offer the professional challenges you crave and the competitive rewards you deserve. If you are a sales professional with a commitment to “Expert Knowledge and Customer Solutions,” we invite you to apply and join our Québec City team today.

The Home Depot Canada

Company & Location

The Home Depot Canada, the nation’s leading home improvement retailer, operates a significant network of stores across the Québec City area. While its Canadian headquarters is located in Toronto, its regional presence is anchored by large-format warehouses in key commercial zones like Sainte-Foy, Lebourgneuf, and Beauport. These locations serve as essential hubs for both DIY homeowners and professional contractors (Pro customers), offering over 40,000 products in-store and thousands more online. The Québec City branches are critical to the company’s “Interconnected Retail” strategy, providing specialized services like tool rental, kitchen design, and localized logistics for the Capitale-Nationale region.

Culture

The culture is built on a foundation of “Values-Based Leadership,” centered on the core principle of Taking Care of Our People. In Québec, this translates into a bilingual, high-energy environment guided by the “inverted pyramid” philosophy, where front-line associates are the most important part of the organization. The workplace emphasizes Respect for All People, Giving Back, and Doing the Right Thing. Employees benefit from “Success Sharing” profit-sharing programs and extensive technical training through the “Orange Promise” initiative. This fosters a collaborative, “customer-first” atmosphere dedicated to helping “doers” get more done through expertise and community involvement.

To apply for this job please visit careers.homedepot.ca.