Room Attendant – Phoenix Residence Inn Airport

Job Overview: Room Attendant

Remington Hotels is looking for a dedicated Room Attendant to join the team at the Residence Inn Phoenix Airport. Since this is an extended-stay property, your role is vital in ensuring that guests—many of whom stay for weeks at a time—feel at home in a clean, refreshed environment.

Located minutes from Sky Harbor (PHX), this role requires a high level of self-initiative and a commitment to maintaining the rigorous standards that frequent travelers expect.

Key Responsibilities & Room Maintenance

Sanitation & Setup

• Standardized Cleaning: Clean and maintain all guest room areas, including bedrooms and bathrooms, strictly following company and brand standards.

• Organization: Organize and stock your cleaning cart at the start of each shift and maintain linen closets as assigned to ensure a smooth workflow.

• Reporting: Complete all assigned paperwork, such as room status reports or maintenance requests, accurately and on time.

Guest Support & Flexibility

• Special Requests: Execute specific guest requests promptly and handle unexpected tasks, such as cleaning spills in public areas or guest rooms.

• Team Synergy: Collaborate with the front desk and maintenance departments to ensure rooms are guest-ready for incoming arrivals.

Requirements & “What We Are Looking For”

Core Competencies

• Work Ethic: A strong sense of self-initiative and a drive to complete tasks thoroughly without constant supervision.

• Attitude: A team-oriented mindset with a genuine desire to create a comfortable experience for long-term guests.

• Flexibility: Availability to work varying schedules, which may include nights, weekends, and holidays depending on hotel occupancy.

Physical Demands

• The ability to perform repetitive physical tasks, including pushing a heavy cleaning cart, bending, lifting, and standing for the duration of a shift.

Location & Environment

• Address: 801 N 44th Street, Phoenix, AZ 85008.

• Setting: An extended-stay hotel catering to both business and leisure travelers near PHX Airport, Tempe Town Lake, and Papago Park.

  The Organization & Culture

  In 2026, Best Western International (part of BWH Hotels) stands as a “Member-First” powerhouse, headquartered in its iconic Biltmore-area campus (6201 N. 24th Parkway). Unlike traditional corporate-owned chains, Best Western operates as a non-profit membership association, which deeply influences its culture. Employees describe a “Supportive and Collaborative” environment where the founding principle of “member helping member” extends to the corporate staff. In 2026, the vibe is a mix of high-tech innovation and classic hospitality. While the office culture is rated highly for its “Wednesdays ice cream socials” and ethical leadership, internal feedback from the IT sector suggests a high-pressure push toward digital transformation and a strictly enforced return-to-office policy.

  The Phoenix Hub: The Global “Control Room”

  The Phoenix headquarters acts as the central nerve center for over 4,300 hotels across 100+ countries:

  • The Tech Transformation: Phoenix is the birthplace of the 2026 “Next-Gen” Digital Platform. Launched early this year, the new website and mobile app use AI to deliver hyper-personalized recommendations and localized content, managed by a massive internal tech team and strategic partners like TEKsystems.

  • Strategic Command: The leadership team, led by CEO Larry Cuculic, uses the Phoenix hub to orchestrate global expansions, particularly the rapid growth of “soft brands” like WorldHotels and the boutique Aiden collection.

  • Property Support Center: Phoenix houses the critical “AutoClerk Atlas” support team—the company’s proprietary, cloud-based property management system that was rolled out to North American hoteliers in late 2025.