Retail Team Member

The Bamford Collection (Daylesford Organic) • Notting Hill, London Employment Type: Full-time (32–40 hours) or Part-time Salary: £12.64 per hour + Tronc (Paid Weekly)

Job Summary

Daylesford Organic, a core part of the “consciously minded” Bamford Collection, is seeking a Retail Team Member for its Notting Hill location. This role is much more than a standard retail position; it is an ambassadorship for sustainable, organic living. You will work within a beautifully curated space that combines a fresh produce market with a seasonal café. Your goal is to deliver an “elevated guest experience,” sharing the story of the farm’s provenance while ensuring the store remains a sanctuary of quality, cleanliness, and thoughtful visual merchandising.

Key Responsibilities

Elevated Customer Service: Provide genuine, attentive service by sharing deep knowledge of organic produce and artisan products to create a memorable “Daylesford” experience.
Visual Merchandising & Presentation: Maintain the highest standards of store aesthetics, ensuring displays are seasonally relevant and back-of-house areas are meticulously organized.
Stock Stewardship: Manage product rotation and replenishment with a sharp eye for the freshness and quality of farm-delivered produce.
Transaction Management: Confidently operate tills and process payments, returns, and exchanges accurately in line with established cash handling procedures.
Brand Advocacy: Actively support Daylesford’s journey as a Certified B Corp, inspiring customers and colleagues to make more conscious, sustainable choices.
Collaborative Support: Maintain a proactive approach, assisting across different areas of the farm shop and café as needed to ensure smooth daily operations.

Required Qualifications & Skills

Ethos Alignment: A genuine passion for organic food, sustainability, and the “conscious living” philosophy of the Bamford Collection.
Customer Service Excellence: Excellent communication skills and a professional, presentable appearance that reflects a high-end retail brand.
Attention to Detail: Precision in handling fresh produce and maintaining complex visual displays.
Experience: Previous experience in premium retail or hospitality is advantageous but a positive, team-focused attitude is essential.
Resilience: The ability to remain calm, organized, and welcoming during busy Notting Hill trading periods.
Communication: Fluency in spoken English is required to engage confidently with a diverse and discerning local clientele.

About Daylesford Organic

Daylesford is one of the UK’s most sustainable retailers and a pioneer in organic farming. As a Certified B Corp, the business meets high standards of verified social and environmental performance.

The Notting Hill store serves as a local hub for artisan food, seasonal dishes, and “food to go,” all sourced with a commitment to nourishing both people and the planet.

Market & Industry Context: The “Conscious Retail” Shift

The premium retail sector in London is currently undergoing a shift toward Provenance-Based Luxury. Customers no longer just buy a product; they buy the story behind it.

In a neighborhood like Notting Hill, “conscious retail” involves a deep understanding of seasonal cycles and the ability to explain the difference between industrial and organic farming practices. Staff are expected to be “storytellers” of the brand’s farm-to-table journey.

Perks & Benefits

Weekly Pay: A steady, reliable income stream.
Generous Discounts: Significant savings on Bamford products, treatments, and dining experiences from your first day.
Wellness & Security: Subsidised Bupa private medical insurance and life assurance (up to 1x annual salary).
Sustainability Focus: One paid day per year to volunteer for a charity of your choice.
Future Planning: A pension scheme with employer contributions of up to 4.5%.
Mental Health: 24/7 access to an Employee Assistance Programme.

Interview Preparation Insights

The “Provenance” Question: Be prepared to talk about why organic farming matters to you. What is it about Daylesford’s farm-to-fork mission that resonates with your personal values?
Visual Standards: Have an example of how you’ve maintained high aesthetic standards in a previous role. How do you handle “mess” during a busy rush without losing focus on the customer?
Product Knowledge: Familiarize yourself with a few key Daylesford products (like their artisan cheeses or seasonal ferments) before the interview. Being able to “sell” a product based on its story will impress the manager.
The B Corp Mission: Mention your interest in B Corp status. Showing you understand the social and environmental commitment of the brand will mark you as a high-value candidate.

Compliance & Application Note

The Bamford Collection is an equal opportunities employer committed to nurturing a diverse and inclusive team. This role requires a professional appearance that aligns with the brand’s “clean and conscious” aesthetic.

This summary table outlines the core expectations and unique brand environment for the Retail Team Member position at the Daylesford Organic store in Notting Hill.

Core Role Summary: Retail Team Member

Category	Details & Specifications
Institution	Daylesford Organic (The Bamford Collection)
Location	Notting Hill, London
Salary	£12.64 per hour + tronc (Paid weekly)
Contract Type	Full-time (32–40 hours per week) and Part-time
Brand Identity	Certified B Corp; focus on sustainability and organic farming
Core Mission	Delivering an elevated guest experience through product storytelling
Environment	High-end retail floor, café, and fresh organic produce market

Key Responsibilities & Brand Values

Customer Experience: Delivering “genuine and attentive” service by sharing deep knowledge of organic product provenance and sustainability.
Operational Excellence: Managing stock replenishment and product rotation to ensure the freshness and quality of farm-delivered produce.
Visual Standards: Maintaining meticulously presented retail spaces and supporting seasonal visual merchandising that reflects the brand’s aesthetic.
Conscious Living: Acting as a brand ambassador for “conscious living,” supporting the social and environmental goals associated with their B Corp status.

Skills & Professional Attributes

Communication: Professional appearance and excellent interpersonal skills, with the ability to engage confidently with a diverse London clientele.
Adaptability: A proactive approach to supporting both the retail and food-to-go sections of the shop, remaining calm during high-traffic trading periods.
Technical Accuracy: Proficiency in till operation and adherence to strict cash-handling and stock-management procedures.
Ethos Alignment: A sincere interest in artisan food, seasonal produce, and the Daylesford Organic farm-to-table philosophy.

Perks & Benefits

Discounts: Immediate access to discounts across products, spa treatments, and dining experiences.
Wellbeing: Subsidised Bupa private medical insurance and 24/7 mental health support via an Employee Assistance Programme.
Social Impact: One paid volunteering day per year to support a chosen charity.
Financial Security: Life assurance cover and a pension scheme with employer contributions up to 4.5%.

To apply for this job please visit careers.bamfordcollection.com.