Store Operations Lead (Coach) | Walmart

Location: 4617 E. Bell Rd, Phoenix, AZ 85032

Hourly Rate: $31.25 – $38.46 (Plus annual/quarterly performance bonuses)

Status: Full-Time Management

At Walmart, being a leader means more than just overseeing a department; it’s about “Touring to Teach.” As a member of the management team at the Bell Road facility, you will drive financial performance, mentor a diverse team of associates, and ensure our “One Best Way” (OBW) service model is executed flawlessly. You are the architect of a culture where every associate feels they belong and every customer leaves satisfied.

Your Leadership Impact

Team Development: You don’t just manage; you teach. You’ll lead through active listening, providing clear guidance, and introducing company change efforts to all levels of associates.
Financial Stewardship: Own your business area by evaluating P&L statements, managing budgets, and controlling expenses. You are responsible for mitigating “shrink” (inventory loss) and hitting profit goals.
Operational Excellence: Oversee merchandise presentation, seasonal transitions, and inventory flow. You ensure the store is always “grand opening” ready.
Belonging Mindset: Recruit and develop qualified talent while promoting an inclusive workplace where associates feel seen, supported, and connected.
Community Advocacy: Support community outreach programs and resolve guest complaints with high-quality, data-driven action plans.

Minimum & Preferred Qualifications

Minimum: * 2 years of college OR 1 year of retail experience + 1 year of supervisory experience OR 2 years of general work experience + 1 year of supervisory experience.
- Ability to complete a firearms-specific background check (as this facility sells firearms/ammunition).
Preferred: * Experience supervising 5+ direct reports (including hiring, firing, and performance management).
- Bachelor’s Degree in Business Management or Leadership.

Why Walmart? “Better Mind, Body, & Wallet”

Walmart provides a massive ecosystem of support for its leaders:

Live Better U: 100% paid tuition, books, and fees for programs ranging from high school completion to Bachelor’s degrees.
Financial Growth: Competitive hourly pay, 401(k) with company match, stock purchase plans, and performance-based bonuses.
Well-being: Comprehensive medical, dental, and vision, plus short-term/long-term disability and life insurance.
Time Off: Robust PTO and PPTO (Protected PTO) plans, plus parental and family care leave.
Unique Perks: Adoption/surrogacy reimbursement and military leave pay.

Retail Management: Workforce Data (2025-2026)

As a leader in the largest retail chain in the world, you operate within a massive and diverse workforce. Walmart is committed to becoming a “regenerative company” that makes a positive impact on the world.

US Retail Management Demographics (Industry Averages):

The “One Best Way” (OBW) Leadership Flow

Success in this role requires mastering the Walmart operational rhythm:

The Tour: Walking the floor to identify wins and opportunities (Tour to Teach).
The Huddle: Communicating business objectives and expectations clearly to the team.
The Analysis: Using data insights and P&L evaluations to adjust labor and inventory.
The Response: Taking calculated risks and adopting new technologies to drive continuous improvement.

Standard of Integrity

Walmart operates with a “no tolerance” policy regarding drugs and alcohol to maintain a safe environment. You are expected to lead with the Open Door Policy, ensuring all associates have a voice and that ethics remain at the forefront of every business decision.

To apply for Company Website www.ziprecruiter.com.

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