Remote Client Experience Architect

job description

A leading marketing and communications firm is looking for a Remote Client Experience Architect to join our growing team. This role is designed for those who value professional autonomy and the ability to manage their own schedule while working within the exciting global travel sector. We provide comprehensive industry training and a supportive, collaborative environment where your contributions directly impact the traveler’s journey. If you are a customer-centric communicator with a passion for excellence and a desire for travel-related perks, this is the perfect opportunity to build a career with a firm that prioritizes professional development.

Requirements, Qualifications and Skills

• Fully remote role with a flexible schedule.

• Detail-oriented with a focus on client journey coordination.

• Customer-focused with a genuine enjoyment for communication.

• Ability to understand client travel preferences and provide destination information.

• Skills in coordinating complex travel itineraries.

About the Role

In this position, you will act as a Client Journey Coordinator, taking ownership of the end-to-end travel planning process for our diverse clientele. Your primary responsibility is to architect seamless experiences by deeply understanding client needs, researching destinations, and meticulously organizing every detail of their itineraries. You will work closely with a remote team to ensure all travel plans are executed flawlessly, leveraging your training to become a subject matter expert in the field while enjoying a work-life balance that only a flexible, remote role can offer.