Remote Client Experience Architect

job description

Our organization is a premier marketing and communications firm dedicated to delivering exceptional service in the travel sector. We pride ourselves on creating a flexible, supportive, and remote-first work culture that empowers our team to excel. By providing comprehensive industry training and a collaborative atmosphere, we ensure our professionals have the tools they need to succeed while enjoying exclusive travel-related perks and growth opportunities.

About the Role

As a Remote Client Experience Architect, you will act as a pivotal Client Journey Coordinator, guiding travelers through every stage of their planning process. This position is designed for a detail-oriented professional who excels at uncovering client preferences and translating them into seamless, memorable itineraries. You will manage high-touch communication, provide expert destination insights, and work independently with a flexible schedule to ensure a world-class experience for every client.

Responsibilities include:

• understanding client travel preferences

• providing destination information

• coordinating travel itineraries

We are a customer-focused team that values clear communication and a passion for the travel industry. Our firm is committed to your professional development, offering a path to build your career within a leading marketing and communications environment. We welcome candidates who are ready to join a collaborative team and leverage their organizational skills in a dynamic, remote setting.