Website Johnston & Murphy
Job Overview: Regular Part-Time Sales (30 Hours)
Johnston & Murphy is hiring a Regular Part-Time Sales Associate for its Indianapolis, IN location. Unlike many part-time retail roles that offer fluctuating hours, this position requires a consistent commitment of at least 30 hours per week.
The company operates under a unique culture model called P.R.I.D.E. (Passion, Represents the Brand, Interpersonal Skills, Delivers Results, and Edge). They prioritize “who you are” just as much as your previous experience, looking for individuals who can act as ambassadors for a premium heritage brand.
Key Responsibilities & The P.R.I.D.E. Model
Sales & Financial Performance
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Goal Achievement: Meet and exceed personal sales plans and specific performance metrics (Key Performance Indicators).
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Commission-Driven: Utilize J&M sales tools and training to maximize personal earnings through a base pay plus commission structure.
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Asset Protection: Assist in accurate inventory counts and cash management to protect company profitability.
Brand Ambassadorship
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World Class Service: Deliver high-end customer service, including professional phone etiquette and personalized styling advice.
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Visual Standards: Help implement visual merchandising guidelines, manage window changes, and maintain the store’s premium aesthetic.
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Professional Presence: Adhere to strict personal presentation guidelines that reflect the brand’s sophisticated image.
Operational Edge
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Market Awareness: Identify fashion trends by “shopping the competition” and staying updated on trend resources.
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Problem Solving: Make quick decisions based on store data and move customer issues to closure with a sense of urgency.
Requirements & Physical Demands
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Hours: Must be available to work a minimum of 30 hours per week with a flexible retail schedule.
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Experience: Previous retail sales experience is preferred but not strictly required if you possess the right attributes.
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Interpersonal Skills: Excellent communication skills and the ability to build lasting relationships with both customers and the store team.
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Physicality: * Constant moving, standing for long periods, and walking.
Johnston & Murphy | Indianapolis, IN
The Organization & Culture
In 2026, Johnston & Murphy (J&M) celebrates 176 years as a pillar of American style, successfully transitioning from a historic shoemaker for U.S. Presidents into a modern, full-scale lifestyle outfitter. The culture is defined by “Legacy Meets Innovation.” As a subsidiary of Nashville-based Genesco, J&M fosters a professional, sales-driven environment where employees are viewed as “style advisors” for decision-makers. The internal vibe is “Competitive but Supportive,” with a heavy focus on personal sales volume and commission-based rewards. In 2026, the brand’s identity is energized by its partnership with NFL legend Peyton Manning, reinforcing a strategic focus on performance, reliability, and “looking your best to perform at your highest level.”
The Indianapolis Presence: Retail & Specialty Hubs
Johnston & Murphy maintains a strategic retail footprint in Indianapolis, focused on high-traffic, premium shopping corridors:
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The Fashion Mall at Keystone: Located at 8702 Keystone Crossings, this is the brand’s premier retail flagship in Indy, offering the full range of footwear, apparel, and accessories in a high-end environment.
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Castleton Square Mall: J&M products are featured prominently at 6020 E 82nd St, both through direct retail and via major department store partners like Macy’s and Von Maur.
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Specialty & Boutique Partners: The brand extends its reach into the downtown core and local neighborhoods through authorized retailers like Cento Shoes (33 S Meridian St) and A. Mina Fine Clothier (111 Monument Cir).
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Regional Outlets: For value-conscious shoppers, the Edinburgh Premium Outlets (just south of Indy) host a dedicated Factory Store, a key part of J&M’s multi-tier distribution strategy.
Workplace & Strategic Highlights (2026)
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Strategic 2026 Focus: “The Intentional Outfitter”
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The Manning Effect: A major 2026 initiative is the “Game Day” collection, promoted by brand ambassador Peyton Manning. This strategy pivots the brand toward “versatile performance”—clothing that moves seamlessly from the office to the stadium.
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Supply Chain Responsibility: Strategically, J&M is doubling down on socially responsible management. In 2026, all third-party manufacturers are subject to rigorous annual social compliance audits managed by Sumerra to ensure ethical labor and safety standards.
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To apply for this job please visit www.johnstonmurphy.com.