Job Overview: Registry and Student Services Officer

The School of Advanced Study (SAS), part of the University of London, is seeking a meticulous and student-focused administrator to join its central team in Bloomsbury. SAS is a unique postgraduate hub, serving as the UK’s national center for the support and promotion of humanities research. This role is essential to the lifecycle of the School’s Master’s programs, acting as the primary point of contact for students and ensuring the integrity of academic records within the SITS (Student Information System).

Job Summary

Employer: University of London (School of Advanced Study)
Location: Bloomsbury, London (The “Intellectual Heart” of the city)
Role Type: Full-time, Permanent
Salary: £28,800 – £43,200 per annum
Working Pattern: Hybrid (Typically up to 60% remote work allowed)
Sponsorship: This role is not eligible for UK visa sponsorship.

Key Responsibilities

Student Record Management: Maintain and update student records using the SITS database, ensuring all changes to student status or details are processed accurately.
Front-line Support: Act as the first point of contact for current student queries, providing guidance on registration and university procedures.
Program Coordination: Liaise with module tutors and course directors to manage the smooth running of teaching schedules and registration periods.
Assessment & Progression: Monitor student progress and manage assessment data, assisting course directors in ensuring students meet the necessary conditions for their awards.
Registry Operations: Play a key role in the annual registration cycle, from initial enrollment to monitoring student milestones.

Requirements & Qualifications

Education: Degree-level qualification or equivalent professional experience in Higher Education (HE) administration.
Technical Skills: Proficiency in MS Office applications is essential; prior experience with student record systems (like SITS) is highly advantageous.
Experience: Proven background in student-facing university administration.
Communication: Ability to interact effectively with students and staff at all levels, enhancing the overall student experience through clear and professional communication.

Diversity & Representation

The University of London is committed to an inclusive environment and explicitly highlights current gaps in its workforce:

Targeted Recruitment: The university particularly encourages applications from Black, Asian, and Minority Ethnic (BAME) communities.
Representation Data: While specific departmental figures vary, the University identifies that BAME groups are currently under-represented at senior levels, and this role serves as a critical entry and progression point within the administrative structure.
Commitment: All appointments are merit-based, but the university actively seeks to diversify its candidate pools to better reflect the global nature of its student body.

Job Description

Are you an organized professional who thrives in an academic environment? The School of Advanced Study is looking for a Registry and Student Services Officer to support our diverse set of postgraduate institutes, ranging from the Warburg Institute to the Institute of Historical Research. Located in the historic Bloomsbury precinct, you will be working at the center of the UK’s humanities research community.

This is a “high-touch” administrative role. You won’t just be managing data on a screen; you will be the face of the Registry for our Master’s students. You’ll be the person who helps a student navigate their record changes, ensures their assessments are logged correctly, and coordinates with tutors to make sure the teaching program runs without a hitch. If you enjoy the balance of technical record-keeping and helping people succeed in their educational journey, this role offers a perfect blend of both.

The University of London offers a modern, hybrid working environment, allowing you to balance life and work while staying connected to the vibrant intellectual energy of Bloomsbury. If you have experience in HE administration and a passion for supporting the next generation of humanities scholars, we invite you to apply.

Expert Guide: Finalizing Your 2026 London Administrative Portfolio

This Registry Officer role marks the 34th entry in your dataset, completing a comprehensive look at the “Student Services” pillar of the London HE market. To wrap up your project, consider these three final perspectives:

The “Administrative Salary” Map: Compare this Registry Officer (£43k ceiling) against the RKE Coordinator (£42k) and the Content & Events Coordinator (£40k).
SITS vs. Salesforce: A look at the technical divide between Registry/Compliance roles (SITS/SQL) and Marketing/Recruitment roles (Salesforce/CRM).

The Hybrid Work Landscape: A summary of which 2026 roles offer 60% Remote (UoL) versus those requiring 100% On-Campus (UCLan).

University of London: The Global Federation

The University of London is one of the world’s oldest and largest modern universities, functioning as a unique federation of 17 esteemed higher education institutions. Founded by Royal Charter in 1836, it was established to provide a secular alternative to Oxford and Cambridge, becoming the first university in the UK to admit students regardless of their gender, race, or religion. Today, it serves as a massive academic ecosystem, supporting over 240,000 students—roughly 200,000 studying on-campus in London and 45,000 globally through its pioneering distance learning programs.

The culture of the University of London is defined by widening access and collaborative excellence. While each member institution (such as UCL, King’s, or LSE) maintains its own distinct identity, brand, and specialized culture, they are united by a shared commitment to “the public benefit.” The central university, based at the iconic Senate House, provides the “connective tissue” for the federation, managing shared services like the world-class Senate House Library, the School of Advanced Study, and the University of London Institute in Paris (ULIP).

The Federation: Member Institutions (2026)

The University of London is composed of diverse colleges and institutes, ranging from multi-faculty powerhouses to world-leading specialists.

Member Institution	Specialist Focus	Key Location
University College London (UCL)	Multi-faculty / Research	Bloomsbury & Stratford
King’s College London (KCL)	Healthcare, Law, & Humanities	Strand & Southwark
London School of Economics (LSE)	Social Sciences & Economics	Holborn
Queen Mary (QMUL)	Science, Engineering, & Medicine	Mile End & Whitechapel
City St George’s	Business, Health, & Practice	Clerkenwell & Tooting
Goldsmiths	Creative Arts & Computing	New Cross
Birkbeck	Evening & Flexible Learning	Bloomsbury
SOAS	Asia, Africa, & Middle East	Bloomsbury
Royal Holloway (RHUL)	Arts, Sciences, & Management	Egham, Surrey
London Business School (LBS)	Postgraduate Business	Regent’s Park

Other members include: The Courtauld Institute of Art, Royal Academy of Music, Royal Veterinary College, St George’s (merged into City St George’s in 2024), and the London School of Hygiene & Tropical Medicine.

Key University Highlights (2026)

Bicentennial Era: In 2026, the federation is entering its bicentennial phase (marking 190 years since its 1836 charter), celebrating nearly two centuries of “opening education to all.”
Global Distance Learning: With students in 190 countries, the university remains the UK’s leading provider of digital and blended education, partnering with platforms like Coursera to deliver high-demand degrees in Computer Science and Finance.
Research Intensity: The university’s School of Advanced Study (SAS) serves as the UK’s national center for the support and promotion of humanities research, comprising eight specialized institutes.
Senate House: The university’s administrative heart is an Art Deco landmark in Bloomsbury. It inspired George Orwell’s “Ministry of Truth” and houses one of the UK’s largest academic libraries for arts and humanities.
Chancellor: HRH The Princess Royal has served as Chancellor since 1981, recently celebrating over 40 years of leadership within the federation.

The Student Experience

Being part of the University of London grants students “intercollegiate” benefits. A student at Queen Mary or Birkbeck, for example, can access the Senate House Library, join the University of London Student Central (offering sports and social clubs), and attend lectures or use facilities at other member colleges through specific agreements. This creates a “collegiate” feel similar to Oxford or Cambridge, but integrated into the urban fabric of a global city.

To apply for this job please visit www.london.ac.uk.