Job Summary

The Regional Maintenance Assistant at Riverstone Retirement Communities is a versatile technical role focused on the upkeep and safety of high-end senior living facilities across Ottawa. As a “Systems Guardian,” you will ensure that the physical plant—from plumbing and HVAC to electrical and life-safety systems—operates without interruption to protect the comfort of the residents. This position requires the “wit” to diagnose mechanical failures quickly and the “grit” to perform physical labor and renovations in a sensitive healthcare environment.

Job Details

Employer: Riverstone Retirement Communities (A leading developer and operator in Ottawa).
Location: Regional (Various Ottawa sites; must have own transportation).
Position Type: Full-time.
Compensation: Competitive hourly rate (market-aligned for regional maintenance).
Corporate Culture: Senior-focused, team-oriented, and safety-driven.

Core Responsibilities

Physical Plant Upkeep: Execute general repairs to building structures, furniture, and equipment, ensuring the facility remains in “Grand Opening” condition.
Systems Maintenance: Monitor and maintain the effectiveness of HVAC, plumbing, electrical, and fire detection systems under the direction of the Environmental Services Manager (ESM).
Room Renovations: Lead room turnarounds, including professional painting, wallpapering, and surface repairs to prepare for new residents.
Grounds Surveillance: Perform routine checks of parking lots and underground garages, maintaining high standards of curb appeal and safety.
Preventative Maintenance: Assist in the proactive scheduling of equipment checks to prevent costly “emergency” failures.
Safety & Security: Ensure 100% compliance with fire safety codes and resident security protocols, acting as a “First Responder” for facility-related risks.
Inventory Management: Track maintenance supplies to ensure the team has the “Integrity-first” tools needed for daily operations.

Candidate Requirements

Experience: 2+ years of maintenance experience, ideally within a healthcare or retirement setting.
Technical Wit: Functional knowledge of plumbing, HVAC, and electrical systems; ability to make minor adjustments to complex mechanical plants.
Physicality: “Grit-heavy”—must be able to lift up to 50 lbs independently and push/pull up to 160 lbs as needed. Requires standing and walking for long periods.
Soft Skills: Excellent communication and a genuine interest in working with seniors.
Licensing: Valid Ontario Driver’s License and a reliable vehicle for regional travel.

Technical Focus: Preventative Maintenance (PM)

In a retirement community, maintenance is not just about fixing what is broken; it is about preventing failure before it impacts resident comfort.

HVAC Filtration: Regular filter changes and coil cleanings are essential to maintain indoor air quality for vulnerable seniors.
Fire Life Safety (FLS): Constant surveillance of smoke detectors, sprinklers, and fire doors is a legal and ethical requirement in Ontario LTC and Retirement homes.
Water Temperature Control: Maintaining “Integrity-first” water temperature levels is critical to prevent scalding while ensuring Legionella prevention.

Job Description

Do you believe that a safe, beautiful environment is the foundation of a dignified retirement? Riverstone Retirement Communities is seeking a Regional Maintenance Assistant to join our Ottawa team. We aren’t just fixing pipes; we are ensuring that our residents’ homes are secure and comfortable. If you have the “grit” to handle a busy renovation schedule and the “wit” to troubleshoot a complex HVAC system, you belong on our regional crew.

In this role, you are a “Facility Steward.” You understand that for our residents, a leaky faucet or a flickering light isn’t just an inconvenience—it’s a disruption to their peace of mind. Your goal is to provide “Excellence in Every Repair,” ensuring that every room turnaround and system check is completed with professional pride. We look for “Integrity-first” technicians who enjoy the social aspect of working in a senior-living environment and can adapt quickly to changing situations.

Joining Riverstone means joining a growing team that values your technical expertise and your commitment to service. We offer a stable, full-time career with the opportunity to work across some of the most prestigious retirement communities in the National Capital Region. If you are a self-motivated maintenance professional with a commitment to “Safety and Craftsmanship,” we invite you to apply and help us keep Riverstone at the forefront of senior living.

Riverstone Retirement Communities | The Ottawa-Focused Care Continuum

Riverstone Retirement Communities is a premier, locally owned and operated collection of senior living residences across the National Capital Region. Unlike larger national chains, Riverstone is deeply rooted in Ottawa, designed to allow seniors to age within the neighborhoods they already love. They are best known for their “Full Continuum of Care” model, which allows residents to transition between different levels of support—from independent living to specialized memory care—without having to move to a different facility.

Company Culture: “Holistic Health & Neighborhood Roots”

The culture at Riverstone is defined by a commitment to the physical, mental, and emotional well-being of its residents, often described as a “holistic” approach to aging.

Locally Operated Pride: As a locally owned firm, the culture is one of accountability and community involvement. Decisions are made in Ottawa, for Ottawa, allowing for more agile responses to resident needs.
Supportive & Purpose-Driven: For staff, the environment is generally described as supportive and family-like. The organization emphasizes “compassion and respect,” aiming to create a sense of personal appreciation and a clear purpose in enriching seniors’ lives.
Empowered Teams: Management at Riverstone often allows individual residence managers a degree of freedom to lead their specific teams, fostering unique sub-cultures at each location based on the neighborhood vibe.
Active Engagement: The “Activity” culture is high-energy. Each community has a full-time Activities Manager dedicated to creating an “unmatched level of style and engagement,” ranging from culinary demos to city-wide excursions.

Locations: 11 Neighborhood Hubs

Riverstone has strategically placed its 11 communities to cover almost every major sector of the city:

Region	Residence Name	Neighborhood Context
Kanata	Bridlewood Trails & Timberwalk	Suburban serenity with nearby parks and country charm.
Nepean	Stirling Park	Near Merivale Road; blends urban convenience with a quiet courtyard.
Barrhaven	Westpointe	Located in the heart of Barrhaven near Morgans Pond.
Westboro	Rosepark	Trendy boutique neighborhood; features a stunning 5th-floor terrace.
Alta Vista	Oakpark	Quiet residential area with lush, wooded surroundings.
Orléans	Willowbend	Serving the east end with bilingual services and modern amenities.
Central/East	Riverpath, Maplewood, & Carlingwood	Close to major hospitals, rivers, and shopping centers.
Hunt Club	Foxview	Nestled near natural wooded areas and entertainment.

The Continuum of Care Model

Tier	Services Provided	Ideal For
Independent Living	Private suites, flexible meals, weekly housekeeping, 24/7 emergency response.	Active seniors seeking a maintenance-free lifestyle.
Residential Care	All independent services + daily housekeeping and medication administration.	Seniors needing minimal daily help with medications or chores.
Physical Assisted Living	All residential services + guided assistance with bathing, dressing, and mobility.	Seniors requiring hands-on help with daily living activities.
Memory Care	Specialized floor, 24/7 nursing, secure environment, and cognitive activities.	Residents living with Alzheimer’s or other forms of dementia.

Associate Benefits: “The Care Professional Package”

Riverstone provides a comprehensive compensation package designed to attract dedicated healthcare and service professionals:

Competitive 2026 Wages (Ottawa Averages):
- Registered Practical Nurses (RPN): $33.05 – $34.21/hr.
- Personal Support Workers (PSW): $20.25 – $20.96/hr.
- Activity Assistants: $18.39 – $21.11/hr.
- Dietary Servers/Housekeepers: $17.65 – $18.75/hr.
Financial Stakes: Includes comprehensive health and dental benefits, an employee referral program, and a unique home purchase discount program.
Career Pathing: The company emphasizes “Hands-on career development” and internal mobility, allowing staff to grow into management or specialized clinical roles.
Work-Life Balance: Many roles offer flexible shift booking portals, particularly for RPNs and PSWs, allowing for better personal life integration.
Aon-Backed Growth: While locally owned, Riverstone associates often benefit from high-level training and systems typically found in larger institutional firms.

2026 Innovation: The “Rosepark” Standard

The newest addition, Rosepark in Westboro, serves as the 2026 flagship for “Modern Luxury” in retirement. It features high-efficiency green tech, smart-suite features, and a rooftop sanctuary, signaling Riverstone’s move toward high-design, eco-conscious senior living.

To apply for this job please visit www.riverstoneretirement.ca.