Receptionist / Showroom host – Part Time

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Website JCT600

Job Overview: Receptionist / Showroom Host

JCT600, a family-owned business with over 75 years of history, is seeking a Part-Time Receptionist and Showroom Host for their Audi York dealership. This role is the “face and voice” of the brand, requiring a professional who can manage a high-volume switchboard while providing a five-star physical welcome to visitors in the showroom.

Job Summary

  • Employer: JCT600 (Audi York)

  • Location: York, North Yorkshire

  • Salary: £12.21 per hour

  • Hours: Monday & Tuesday (08:00 – 18:00) with a 1-hour lunch break.

  • Role Type: Part-time

Key Responsibilities

  • First Impressions: Providing a professional, courteous welcome to every visitor and ensuring they are attended to by the correct department.

  • Switchboard Management: Answering all incoming calls promptly and directing them accurately according to Audi brand standards.

  • Customer Comfort: Managing the waiting area and providing refreshments to ensure customers remain comfortable while waiting for sales or service advisors.

  • Data & Communication: Using internal email and database systems to record and distribute messages accurately.

  • Inquiry Analysis: Monitoring call levels and switchboard activity to provide data on customer enquiry trends.

What JCT600 Offers

JCT600 is known for a robust “Colleague Commitment” culture, offering benefits that rival major corporate sectors:

  • Generous Leave: 34 days annual leave (including bank holidays), rising to 38 days based on length of service.

  • Family & Health: Enhanced maternity/paternity leave, life assurance, pension, and enhanced sickness cover.

  • Automotive Perks: Specialist colleague car purchase schemes and significant servicing discounts.

  • Development: Training from foundation to advanced levels through Audi brand partner programs.

  • Wellbeing: Access to discounted gym memberships and the “Cycle to Work” scheme.

Requirements & Personality

  • Presentation: Impeccable standards of personal presentation to match the luxury Audi brand.

  • Communication: An excellent telephone manner with the ability to build immediate rapport and inspire customer confidence.

  • Attitude: A proactive, “customer-centric” approach with the energy to maintain high standards throughout a 10-hour shift.

  • Skills: Ability to communicate clearly and unambiguously with both the public and internal team members.

Strategic 2026 Context: Your 141st Market Entry

This role represents the “Premium Automotive Retail” tier of your 141-role UK dataset.

  • The York “Service” Wage: At £12.21/hr, this role is perfectly aligned with the St Anne’s Support Worker (£12.21/hr) and the Urban Outfitters Sales Associate (£18k–£24k). It establishes £12.21 as the baseline “Living Wage” for frontline service roles in York for 2026.

  • Luxury Retail Standards: Similar to The Grand (£30k–£42k) and adidas (£28k–£43k), JCT600 operates at the “Premium” end of the York market. While the hourly rate is entry-level, the expectations for “impeccable presentation” and “brand standards” are significantly higher than general retail.

  • The “Home from Home” Culture: JCT600’s emphasis on being a Disability Confident employer and valuing “names, not numbers” mirrors the inclusive 2026 hiring trends seen in your data for the Cystic Fibrosis Trust and City of York Council.

    JCT600 is one of the UK’s largest and most respected family-owned motor groups. In York, the company operates a significant retail and service footprint, representing prestigious global brands including Volkswagen, Audi, and SEAT at their high-specification dealerships in the Clifton Moor and Centurion Park areas.

    Company Description & Culture

    JCT600 defines its identity through the phrase “The Best People to Hope For.” Since its founding in 1946 (originally as Tordoff Motors), the company has maintained a culture that feels “family-run” despite its massive scale (representing 20+ brands across 50+ locations). The culture is built on trust, transparency, and long-term relationships rather than high-pressure sales tactics. Internally, the environment is professional and performance-driven but emphasizes “Work-Life Balance” and personal development. They are consistently recognized as one of the “Sunday Times Best Companies to Work For,” largely due to their focus on employee wellbeing and their “Apprentice-to-Director” career pathways.

    Key Company Highlights

    Category Details
    York Locations Centurion Park (Audi/VW) and Clifton Moor (SEAT/Cupra)
    Primary Industry Automotive Retail, Service, and Fleet Management
    Core Values Integrity, Trust, Professionalism, and Excellence
    Key Partners Volkswagen, Audi, SEAT, Cupra, and Aston Martin
    Business Model New/Used vehicle sales, MOT/Servicing, and Parts
    Sustainability Major investment in EV infrastructure and “Carbon Neutral” showrooms

    Dealership Presence in York

    JCT600 manages some of the most technologically advanced automotive sites in North Yorkshire:

    • York Audi: A flagship “Terminal” concept showroom featuring private consultation lounges and a 20-bay workshop for advanced diagnostics.

    • Volkswagen York: Located at Centurion Park, providing a full suite of services from “Motability” specialists to commercial vehicle support.

    • SEAT & Cupra York: A modern, lifestyle-focused site at Clifton Moor that emphasizes “digital-first” car buying and high-performance branding.

    Careers & Employee Benefits

    As a major regional employer, JCT600 offers a robust benefits package designed to attract and retain technical and sales talent:

    • The “JCT600 Academy”: A specialized internal training platform that provides industry-leading certifications for technicians and management trainees.

    • Financial Perks: Competitive basic salaries, performance-related bonuses, and a generous Company Car Scheme (including electric and hybrid options).

    • Wellbeing: Access to “BenefitHub” for retail discounts, mental health support, and an extra day off for your birthday.

    • Diversity & Inclusion: Active members of the “Automotive 30% Club,” aiming to achieve a better gender balance within the automotive industry.

    Current Opportunities (March 2026)

    • Technical Roles: Frequent recruitment for Vehicle Technicians and Master Technicians for the Audi and VW workshops.

    • Sales & Experience: Openings for Sales Executives and Service Advisors who can navigate both physical and digital customer journeys.

    • Apprenticeships: Annual intake for the “JCT600 Apprentice Programme,” covering everything from light vehicle mechanics to business administration.

To apply for this job please visit careers.jct600.co.uk.