Job Summary

The Guestroom Attendant (on-call) at the Four Seasons Hotel Montreal is a critical “Luxury Maintenance” role within the city’s prestigious Golden Square Mile. As a key member of the Housekeeping team, you are the guardian of the hotel’s 5-star reputation, requiring the “wit” to provide personalized guest touches and the “grit” to maintain meticulous cleanliness standards across guest rooms and private residences. This on-call position is perfect for a professional who thrives in high-end hospitality and values the flexibility of a non-fixed schedule.

Job Details

Employer: Four Seasons Hotels and Resorts.
Location: Golden Square Mile, Montreal, QC (Connected to Holt Renfrew Ogilvy).
Status: Part-time / On-call.
Experience: Two years of housekeeping experience in a luxury environment is required.
Physicality: Ability to push, pull, lift, and carry up to 23 kg (50 lbs).

Key Responsibilities: The “Four Seasons Standard” Cycle

You are responsible for ensuring every guest room and residence is a flawless sanctuary, reflecting the brand’s “Genuine Heart” philosophy.

Elite Room Restoration: Clean and reset assigned guest rooms and residences according to Four Seasons’ highest global standards, including specialized laundry duties.
Chemical & Equipment Safety: Use professional cleaning products and heavy-duty equipment adequately and safely.
Personalized Guest Service: Anticipate guest needs, respond to requests with a sense of urgency, and offer personalized touches whenever possible.
Operational Integrity: Manage master keys and “Lost and Found” items responsibly; report any property defects or suspicious activities to supervisors immediately.
Linen Room Management: Organize work areas, restock linen rooms, and ensure equipment is maintained for peak efficiency.
Dynamic Support: Assist in public areas (lobby) or with deep-cleaning tasks during high-occupancy periods or in the absence of other team members.

Candidate Profile & Qualifications

The “Detail Specialist”: An individual with an obsessive eye for cleanliness and the integrity to work independently.
Service Wit: Exceptional interpersonal skills with the ability to “recognize a familiar face” and provide a warm, professional welcome.
Communication: Good communication skills; a beginner level of English is sufficient for handling basic guest requests.
Physical Grit: High stamina for manual tasks, including moving heavy furniture, lifting linens, and cleaning for extended periods.
Professional Presence: Maintain a neat, professional appearance and a clean uniform at all times to uphold the brand’s chic and modern image.

Technical Insights: The Art of Luxury Housekeeping

In a 5-star property, housekeeping is a systematic process designed to be invisible yet impactful.

Systematic Room Cleaning: Attendants often follow a specific “top-to-bottom” and “clockwise” cleaning pattern to ensure no surface is missed and efficiency is maximized.
Ergonomics & Safety: Because the role involves lifting up to 50 lbs, training focuses on proper lifting techniques and the safe dilution of hospital-grade cleaning agents to protect both the staff and the high-end finishes of the room.
Inventory Management: You will use a specialized linen cart organized by “Mise en Place” principles, ensuring you have exactly the right amount of Guerlain amenities and high-thread-count linens for your assigned block.

Why Join the Four Seasons Montreal Team?

Four Seasons is globally recognized for its world-class employee experience and commitment to “The Golden Rule.”

Prestigious Environment: Work in a “vibrant hub of elegance” connected to high-end landmarks like the Guerlain Spa and Marcus Restaurant.
Cultural Excellence: Be part of a collective of individuals who crave to become better and push themselves to new heights.
World-Class Standards: Gain experience with the savoir-faire of a brand that defines luxury hospitality globally.
Team Synergy: Benefit from a supportive environment where team members treat each other as they wish to be treated.

Job Description

Do you believe that true luxury is found in the details that go unnoticed? Four Seasons Hotel Montreal is seeking a Guestroom Attendant (on-call). We aren’t looking for “cleaners”; we are looking for hospitality artisans who have the “grit” to manage a demanding physical workload and the “wit” to anticipate a guest’s needs before they even ask. If you are a professional who takes pride in creating “impressions that stay for a lifetime,” you belong here.

In this role, you are a “Guardian of Excellence.” You understand that your work is the foundation of the guest experience. Your goal is to provide “Excellence in Environmental Care,” ensuring every room and residence is a masterpiece of cleanliness and comfort. We look for “Integrity-first” individuals who are professional, culturally aware, and ready to shine a fresh light on the city of Montreal.

Joining Four Seasons means joining a global family dedicated to genuine heart and world-class service. We offer the elite environment you thrive in and the professional growth you deserve. If you are a luxury housekeeping professional with a commitment to “Quality and Service,” we invite you to apply and join our Montreal team today.

The is a focal point of the city’s “Golden Square Mile,” defined by a 2026 culture of avant-garde design, high-fashion integration, and world-class sensory experiences. Since its opening, it has redefined the Montreal luxury landscape by blending the brand’s legendary service with a bold, contemporary aesthetic. The internal environment is chic and high-energy, serving as a social magnet where international travelers and Montreal’s style elite converge.

In 2026, the Four Seasons continues to lead the city’s hospitality sector through its commitment to “the new golden age of glamour”:

1. The Social Epicenter: Marcus

The hotel’s identity is anchored by its signature dining and social concept, which has become one of the most coveted reservations in the city.

Marcus Restaurant & Terrace: Led by visionary Chef Jason Morris (Executive Chef in 2026), this space offers a “brasserie of the future” experience, focusing on sustainable seafood and local Quebec ingredients.
The Social Square: A unique third-floor ecosystem that seamlessly connects the hotel lobby, the restaurant, and the high-end retail of Holt Renfrew Ogilvy.
Day-to-Night Transition: The atmosphere shifts from a bright, sophisticated lunch spot to a high-octane evening lounge featuring curated playlists and artisanal mixology at the Marcus Night Bar.

2. Design & Wellness Architecture

The physical space is a masterclass in modern luxury, prioritizing clean lines, noble materials, and holistic rejuvenation.

Chic Accommodations: The 169 guest rooms feature a “residential-style” layout with velvet furnishings, freestanding tubs, and integrated technology.
The Guerlain Spa: A Forbes Five-Star sanctuary of high-performance beauty, offering exclusive treatments that combine Parisian skincare expertise with Canadian botanical elements.
Skylit Indoor Pool: A dramatic wellness space featuring an energy-efficient heating system and an aesthetic that emphasizes tranquility amidst the urban bustle.

3. Strategic Integration & Sustainability

The 2026 model for the Four Seasons emphasizes its role as a sustainable and connected urban citizen.

Holt Renfrew Ogilvy Partnership: The hotel offers a “private shopping” bridge, providing guests with direct, VIP access to one of North America’s most prestigious luxury department stores.
Sustainable Luxury: Implementation of the 2026 “Green Key” standards, including the elimination of single-use plastics and the adoption of AI-driven energy management for climate control.
Bilingual Excellence: A workplace and guest experience that prides itself on seamless French and English fluidity, reflecting the sophisticated cultural heart of Montreal.

4. 2026 Career & Compensation Benchmarks

Working at the Four Seasons represents the pinnacle of the hospitality profession in Quebec, offering elite training based on the “Golden Rule.”

Compensation Highlights (March 2026 Estimates):
- Guest Experience Ambassador: ~$38.60 – $40.60 per hour.
- Groundskeeper / Maintenance: ~$21.00 – $23.00 per hour.
- Sommelier / Lead Mixologist: ~$70,000 – $90,000 per year plus gratuities.
Global Mobility: Employees gain access to “Global Task Force” opportunities, offering short-term assignments in diverse locations, and the “Discovery” program for discounted stays worldwide.
Comprehensive Benefits: Full-time roles include vision and dental care, life insurance, and a company pension plan.

Working at the means being part of a “Cultural Powerhouse.” Whether you are a Chef de Rang at Marcus or a Spa Therapist, the experience is defined by the opportunity to “curate the extraordinary” in a setting that defines the future of Montreal luxury.

To apply for this job please visit careers.fourseasons.com.