Personal Support Worker |Long Term Care| Casual Summer Agency Contract | Greater Toronto Area

Job Summary

The Personal Support Worker (Casual Summer Agency Contract) with Hero Care is a high-impact, flexible role serving long-term care (LTC) facilities throughout the Greater Toronto Area. Operating as a “Frontline Hero,” you provide essential geriatric care, ensuring the dignity and safety of residents during the busy summer season. This role requires the “wit” to identify subtle clinical changes in residents and the “grit” to manage the physical demands of a high-pressure healthcare environment under an agency model.

Job Details

• Employer: Hero Care (Staffing Agency).

• Location: Various Long-Term Care facilities across the GTA.

• Wage: $25.00 per hour.

• Position Type: Casual / Summer Agency Contract.

• Supervision: Reports to a Registered Nurse (RN) or Registered Practical Nurse (RPN).

Key Responsibilities

• Total Personal Care: Provide assistance with Activities of Daily Living (ADLs), including bathing, toileting, perineal care, dressing, and grooming.

• Clinical Monitoring: Observe and report any substantial behavioral or clinical changes to the registered nursing team; perform “patient watch” for confused residents.

• Mobility Support: Assist with ambulation, positioning, and safe transfers using mechanical equipment like Hoyer lifts.

• Nutritional Assistance: Support residents with eating and hydration according to their specific care plans.

• Documentation: Maintain accurate records of resident care and findings using both paper and computer-based systems.

• Delegated Tasks: Perform specialized clinical tasks only when specifically trained and delegated by a registered professional.

Candidate Profile

• The “Experienced Caregiver”: Minimum of 1 year of experience as a PSW is required, with a proven track record in geriatric or long-term care.

• Technical Wit: Proficient in communication and overall competency in working under pressure at a moment’s notice.

• Physical Grit: Ability to handle the manual labor of transferring and positioning residents safely throughout a full shift.

• Compliance Ready: Must possess a Vulnerable Sector Screen (VSS) renewed within the last year and Professional Liability Insurance (OPSWA).

• Adaptability: A self-motivated professional who can seamlessly integrate into various interdisciplinary teams across different facilities.

Technical Insights: The LTC Agency Framework

Working for an agency like Hero Care requires a high degree of “Clinical Readiness.”

• The Care Plan as Blueprint: In a casual contract, you must quickly interpret unfamiliar care plans. You are the “Integrity-first” observer who ensures that the resident’s specific needs—from skin integrity to fall risks—are met immediately upon your arrival.

• Mechanical Lift Safety: Proficiency with Hoyer and Sit-to-Stand lifts is non-negotiable. You will be expected to perform “Safe-Patient Handling” to prevent workplace injuries and ensure resident comfort.

  • Visual Tip: Always check the weight capacity and sling integrity of a mechanical lift before every use.

• Geriatric Sensitivity: Working in LTC during the summer often involves monitoring for dehydration and heat-related distress in elderly residents, requiring a “keen eye” for vital sign fluctuations.

Job Description

Do you believe that the highest calling in healthcare is providing dignity to those in their golden years? Hero Care is seeking Personal Support Workers to join our elite summer agency team in the GTA. We aren’t just filling shifts; we are providing the “Heroic Care” that residents and their families rely on. If you have the “grit” to manage a busy LTC floor and the “wit” to provide compassionate, high-quality support to every resident on your assignment, you belong with us.

In this role, you are a “Resident Advocate.” You understand that your presence—whether you’re answering a call bell or assisting with a meal—is the heartbeat of the facility. Your goal is to provide “Excellence in Geriatric Support,” ensuring that the transition into summer care is seamless and safe. We look for “Integrity-first” professionals who take pride in their autonomy and are ready to gain unique experiences across Canada’s healthcare landscape.

Joining Hero Care means joining a tech-forward agency that values your flexibility and rewards your dedication with competitive compensation. We offer a unique opportunity to build your resume in geriatric care while enjoying a schedule that works for you. If you are a certified PSW with a commitment to “Compassionate Care and Professional Reliability,” we invite you to visit our website, download our app, and join our mission to move healthcare forward this summer.

Hero Care: Tech-Powered Staffing with a Human Heart

Hero Care is a forward-thinking healthcare staffing and technology firm that bridges the gap between healthcare professionals and institutions. Their culture is defined by ethical practice, innovation, and “Nurse-Owned” leadership. Built on a mission to solve staffing shortages without the high costs of traditional agencies, they foster a transparent and supportive environment where workers are treated as “Heroes.” Employees—from travel nurses to SaaS account managers—thrive in a culture that values flexibility, high-tech efficiency, and deep professional respect, often enjoying unique perks like “self-care allowances” and direct, rapid payment systems.

While their tech-powered platform serves facilities nationwide, their home base is in the creative heart of Toronto at 34 Minowan Miikan Lane (near Queen St W and Gladstone Ave). This location in the vibrant West Queen West neighborhood reflects their modern, “SaaS-meets-service” identity. Working here or through their app connects you to a dynamic network that spans hospitals, long-term care homes, and private residences across the GTA and beyond. It is a workplace where the speed of a tech startup meets the profound impact of frontline healthcare, all while aiming to make “heroics” more sustainable for everyone involved.