Job Summary

The Parking Clerk – Customer Service at Quantum Management Services (supporting a major Healthcare Organization) is a high-visibility administrative role focused on the logistics of site access and staff support. Based in Ottawa, you will be the operational anchor for the Parking Department, ensuring that staff, residents, and visitors navigate the facility’s parking systems without friction. This position requires the “wit” to manage complex payroll-related record-keeping and the “grit” to resolve immediate, often high-pressure parking disputes in person.

Job Details

Employer: Quantum Management Services (on behalf of an Ottawa healthcare client).
Location: Ottawa, ON (On-site).
Position Type: Temporary Contract (May 1, 2026 – July 31, 2026).
Compensation: $29.59 – $31.32 per hour.
Hours: Monday to Friday, 8:00 AM – 4:00 PM (37.5 hours/week).
Reference: 1001211.
Corporate Culture: Fast-paced, service-oriented, and detail-driven.

Core Responsibilities

Conflict Resolution: Resolve immediate parking issues in person, via email, or by phone, acting as the “Calm Voice” in a high-traffic healthcare environment.
Privilege Management: Monitor and maintain parking access for staff and residents, ensuring all permissions align strictly with organizational policy.
Administrative Support: Handle specialized clerical tasks, including maintaining accurate records for payroll-deducted parking fees.
Reporting: Generate daily and weekly reports for management to track occupancy, revenue, and compliance.
Data Integrity: Perform high-speed data entry to update vehicle registries and permit databases.
Operational Agility: Support the broader Parking Department with varying administrative duties based on shifting operational needs.

Candidate Requirements

Education: Grade 12 or equivalent.
Experience: Minimum 6 months of recent clerical experience in a fast-paced, multi-tasking customer service environment.
Technical Wit: * Intermediate proficiency in Microsoft Word and Excel.
- Data entry speed of at least 4,000 keystrokes/hour.
Communication: Advanced written and verbal English skills; ability to diagnose issues quickly and provide “Integrity-first” solutions.
Reliability: Proven ability to work on-site for the full duration of the summer contract.

Job Description

Do you believe that the patient and staff experience starts before they even walk through the front door? The Healthcare Organization is seeking a Parking Clerk to join the team in Ottawa via Quantum Management Services. We aren’t just managing spots; we are managing the accessibility of a critical care environment. If you have the “grit” to handle a busy service desk and the “wit” to manage complex administrative reports, you are the professional we need for this summer term.

In this role, you are a “Logistics Ambassador.” You understand that for a healthcare worker or a visitor, parking should be the last thing they have to worry about. Your goal is to ensure that every permit is accurate and every inquiry is handled with empathy and efficiency. We look for “Integrity-first” clerks who thrive in a structured environment—those who can balance the human side of customer service with the technical precision of payroll record-keeping.

Joining this organization through Quantum means contributing to a vital community pillar while earning a highly competitive hourly wage. This temporary role offers a structured schedule and a professional environment where your administrative skills are valued. If you are a self-motivated professional with a commitment to “Excellence in Service,” we invite you to send your resume in Word format to Tanveer.Sodhi@quantum.ca today.

Quantum Management Services | Ottawa & Specialized Staffing

Quantum Management Services is a premier Canadian recruitment and staffing firm with over 55 years of experience. Headquartered in Montreal, the company operates a key regional hub in Ottawa, serving as a critical link between the capital’s unique public sector requirements and its private-sector tech and professional ecosystems. Quantum is known for its “deeply human” approach to recruitment, focusing on long-term matches rather than high-volume, transactional placements.

Company Culture: “Service Excellence & Human Connection”

The culture at Quantum is defined by professional rigor and a collaborative spirit.

Deeply Human Connections: A core cultural pillar is the belief that recruitment is about people, not just data. Internal teams are encouraged to forge authentic relationships with both clients and candidates.
The “Quantum Ecosystem”: The workplace values “collective intelligence.” Recruiters are not siloed but work across divisions to find creative staffing solutions for complex client needs.
Professional Rigor: The internal values—Quality, Trust, and Collaboration—are non-negotiable. There is a strong emphasis on service excellence and maintaining high ethical standards in all interactions.
Productive & Supportive: Employee feedback in Ottawa highlights a “welcoming and friendly” environment. Management is often described as supportive and helpful, focusing on helping staff succeed through training and mentorship.

Location: The Slater Street Hub

Quantum’s Ottawa operations are situated in the heart of the city’s business district, ideally positioned to serve both corporate and government clients.

Quantum Management Services – Ottawa

Located at 275 Slater Street, Suite 500, Ottawa, ON K1P 5H9.
Regional Command: This office manages specialized recruitment across the National Capital Region, including Gatineau.
Bilingual Priority: Reflecting Ottawa’s demographics, the local team is highly bilingual, ensuring they can support both English and French-speaking talent and employers.

Core Areas of Specialization

Associate Benefits: “The Quantum Rewards”

Quantum offers a robust “Total Rewards” package for its internal staff and provides competitive benefits for its long-term contract associates:

Competitive Pay & Bonus: Salaries are aligned with the high-demand Ottawa market. Typical 2026 roles include:
- Recruiters: Average $66,500/yr base + performance-based incentives.
- HR Advisors: Average $86,800/yr.
Comprehensive Health Coverage: Includes extended health, dental, and vision insurance.
Flexible Work Options: Recognizing the modern workplace, Quantum offers hybrid work arrangements for many of its internal and client-facing roles.
Education & Growth: The company invests in employee development through tuition reimbursement and specialized recruitment training modules.
Vacation & Personal Days: Includes standard vacation time plus additional personal/sick days to support work-life balance.
Recognition Programs: Hard work is acknowledged through formal recognition programs and performance-based bonuses.

For Candidates: The “Explore Possible” Philosophy

For job seekers in Ottawa, Quantum provides more than just a job board. They offer:

Turnkey Payrolling: For contract roles, ensuring accurate and on-time weekly pay.
Market Guidance: Recruiters provide insights into current Ottawa salary trends and resume optimization for the federal government and tech sectors.
Access to “Hidden” Jobs: Many of Quantum’s high-level or specialized roles are filled through their private candidate database before they are ever posted publicly.

To apply for this job please visit oecm.ca.