Job Summary

The On-Site Sales Development Representative (SDR) at N-able Technologies Ltd. is a high-energy, foundational sales role based at the Ottawa Collaboration Hub. You will be the “Engine of the Sales Pipeline,” responsible for identifying and qualifying potential partners in the rapidly expanding Managed Service Provider (MSP) and cybersecurity sectors. This role requires the “wit” to articulate complex technical value propositions and the “grit” to maintain high-volume prospecting activity in a collaborative, performance-driven office environment.

Job Details

Employer: N-able Technologies Ltd. (Global leader in IT management and security software).
Location: Ottawa, ON (Kanata/Ottawa Collaboration Hub – On-Site Required).
Position Type: Full-time.
Estimated Base Salary: $44,200/year (plus performance-based commissions/incentives).
Sector: SaaS / Cybersecurity / IT Management.
Corporate Culture: High-growth, “N-ablite” community-focused, and highly collaborative.

Core Responsibilities

Strategic Prospecting: Identify and target new business leads through cold outreach, social selling, and networking.
Lead Qualification: Vet marketing-generated leads to ensure they fit N-able’s ideal customer profile before handing them to Account Executives.
Appointment Generation: Secure high-quality discovery meetings for the wider Sales team across North America.
Pipeline Influence: Utilize consultative selling skills to guide prospects through the early stages of the sales funnel.
Continuous Learning: Master N-able’s vast product ecosystem (RMM, Cove Data Protection, MDR) through the “N-ablite Learning” platform.
Team Collaboration: Partner closely with Sales Leadership and Account Executives to refine outreach strategies and hit regional targets.

Candidate Requirements

Experience: 1 year of retail, customer service, or professional experience is preferred. Past experience in SaaS sales is a significant “plus.”
Communication Wit: Ability to engage decision-makers at all levels with professional, inquisitive, and influential communication.
Mindset: Intrinsic motivation to achieve targets and an “always-learning” attitude.
Time Management: The “grit” to work independently, manage a high-volume calendar, and stay organized in a fast-paced environment.
Presence: A desire to work on-site and contribute to the office culture in Ottawa.

The N-able “Purple Perks”

N-able is consistently recognized as a “Great Place to Work,” offering a robust “Purple Perks” package:

Health & Wellness: Comprehensive medical, dental, and vision coverage for you and your family.
Wealth Building: Employee Stock Purchase Program (ESPP) and a pension plan with company contributions.
Time Off: Generous PTO, observed holidays, and 2 Paid VoluNteer Days per year to give back to the community.
Office Environment: A “Collaboration Hub” that features social events and free lunches twice a week.
Growth Path: Clear defined career paths moving from SDR to Account Executive or specialized Sales Engineering roles.

Job Description

Do you believe that every great partnership starts with a single, insightful conversation? N-able Technologies is seeking an On-Site SDR to join our Ottawa sales engine. We aren’t just selling software; we are building “Cyber Resilience” for thousands of IT providers worldwide. If you have the “grit” to manage a busy outbound queue and the “wit” to turn a cold lead into a qualified partner, you are exactly the “N-ablite” we are looking for.

In this role, you are a “Market Pioneer.” You understand that in the world of IT, timing and value are everything. Your goal is to be the first point of contact that demonstrates how N-able can transform a service provider’s efficiency and security. We look for “Integrity-first” salespeople who thrive in a supportive, in-office environment—those who want to learn the ropes of SaaS sales from world-class leaders.

Joining N-able means joining a global crew that has your back. We offer a competitive salary, an industry-leading benefits package, and an environment where your growth is our investment. If you are a self-motivated professional with a commitment to “Excellence in Sales,” we invite you to apply and help us secure the future of IT.

N-able Technologies Ltd. | Ottawa & The Global MSP Backbone

N-able (formerly a division of SolarWinds) is a global software powerhouse that serves as a primary engine for the Managed Service Provider (MSP) industry. While its corporate headquarters is in Burlington, Massachusetts, its “spiritual and technical home” remains Ottawa, where it was founded in 2000. Today, N-able is a publicly traded company (NYSE: NABL) providing cloud-based RMM (Remote Monitoring and Management), security, and data protection solutions to over 25,000 MSPs worldwide.

Company Culture: “Partner-Driven & AI-Forward”

N-able’s culture is recognized for its high employee engagement and focus on “Business Resilience.”

The “N-ablite” Identity: Employees (N-ablites) operate in a “Partner-First” culture. Success is measured by how effectively they empower small and medium-sized businesses (SMBs) through their MSP partners.
Award-Winning Environment: In early 2026, N-able was recognized by four separate organizations for its workplace culture, leadership, and commitment to inclusion. It consistently ranks in the Top 5% to 10% of tech companies for overall culture and CEO approval.
AI Transformation: Entering 2026, the internal culture is heavily focused on the “New Era of Business Resilience.” The company is aggressively integrating AI to automate routine IT tasks and enhance threat detection, fostering a workplace that values technical curiosity and machine-speed innovation.
Supportive & Collaborative: Reviewers frequently highlight a “close-knit” and “encouraging” team environment in Ottawa, particularly for those in sales and engineering roles.

Location: The Kanata Tech Hub

N-able maintains a significant presence in Ottawa’s “Silicon Valley North,” serving as a major center for R&D and North American operations.

N-able Technologies – Ottawa Office

Address: 303 Terry Fox Drive, Suite 100, Kanata, ON K2K 3J1.
Role of the Office: This location drives global product development, houses a massive segment of the engineering team, and supports North American sales operations.
Hybrid Model: As of 2026, the Ottawa office operates on a flexible hybrid model, balancing high-tech on-site facilities with the autonomy to work remotely.

Core Tech Pillars (2026 Focus)

Solution	Primary Function	2026 Innovation
N-central / N-sight	Remote Monitoring & Management (RMM).	AI-assisted automation of routine patch management and troubleshooting.
Cove Data Protection	Cloud-first backup and disaster recovery.	New Anomaly Detection: Identifying identity-based attacks targeting backup policies.
Managed Detection (MDR)	24/7 security monitoring.	Deep integration with the Adlumin platform for mid-market cyber resilience.
MSP Manager	Service desk and business operations.	Streamlined, AI-powered billing and ticketing workflows.

Associate Benefits: “The N-ablite Total Rewards”

N-able is known for a “high-trust” benefits package that emphasizes both financial growth and personal well-being:

Market-Leading Compensation: 2026 salary ranges for Ottawa-based roles are highly competitive:
- Software Engineering Managers: $113,000 – $147,000.
- Senior Program Managers: $115,000 – $133,000.
- Sales Executives: $100,000 – $120,000+ (plus commission).
- Technical Support Directors: $140,000 – $160,000.
Financial Stakes: Includes a combination of base salary, performance bonuses, RSUs (Restricted Stock Units), and an Employee Stock Purchase Plan (ESPP).
Wellness & Time Off: Employees typically report 20–30 days of paid vacation/sick time annually. The company culture strongly supports taking time off when necessary for mental and physical health.
Office Perks: The Kanata office provides a premium working environment, including free lunches twice a week and modern collaborative spaces.
Professional Growth: N-able invests heavily in “Professional Development,” providing weekly feedback cycles and clear internal mobility paths for those looking to move into global leadership roles.

2026 Financial Momentum

N-able entered 2026 with strong momentum, targeting an Annual Recurring Revenue (ARR) of $581M to $586M. The company’s focus is on bridging the “resilience gap” for SMBs, using AI to help IT teams stay ahead of increasingly sophisticated cyber threats.

To apply for this job please visit careers.n-able.com.