Mortgage Broker

Job Description

Position: Fluent English/French Mortgage Release Coordinator

Environment: Entirely Virtual – Available to residents throughout Ontario

Agreement Term: 12 Months

Work Hours: Mon–Fri, 9:00 a.m.–5:00 p.m. (37.5 weekly hours)

Role Overview

We are seeking a cooperative professional with a background in lending or financial institutions to serve as a Bilingual Mortgage Discharge Administrator. The successful applicant will manage sophisticated loan release applications, including the generation of payout figures and the finalization of mortgage registrations.

Detailed Accountabilities

Start an engaging one-year contract with a major financial institution as a Bilingual Mortgage Discharge Administrator! In this capacity, you will dive into the nuances of loan administration, skillfully managing elaborate payout requests and producing exact financial statements. If you are a precise troubleshooter proficient in both national languages and eager for a high-energy role, we invite you to join us!

Primary Tasks:

• Productively manage complex release petitions, maintaining precision and meeting defined operational timelines.

• Steer and settle difficult scenarios, guiding outcomes to satisfy or surpass organizational benchmarks.

• Assist the department in achieving time-sensitive goals and partner effectively with patrons, consultants, legal professionals, and notaries.

• Promptly manage and settle questions from both internal staff and outside patrons through telephonic or electronic correspondence.

• Cultivate robust internal partnerships by providing superior support to other business units.

• Detect prospects for process optimization and improved consumer relations.

• Manage the review of intensified service grievances.

• Comply with corporate guidelines and protocols regarding required data and records for loan payoffs.

• Keep comprehensive logs of conversations and results across various institutional software platforms.

Professional Requisites:

• Dual fluency in French and English (verbal and written).

• At least 12 months of background in lending, banking, or the financial sector, specifically involving mortgage payout workflows.

• Understanding of home loan offerings and the associated record-keeping mandates.

• Mastery of Microsoft Office and ease in using various financial software interfaces.

Interpersonal Competencies:

• Capacity to partner with remote colleagues and establish solid internal networks.

• Superior consumer relations abilities to manage questions from patrons, legal experts, and advisors.

• Intense focus on particulars and high precision when drafting financial payout documents.

• Competence in a high-capacity, rapid setting while adhering to rigid timelines and service standards.

• Strong verbal and written skills and analytical capabilities for managing escalated or intricate cases.

• Excellent planning and scheduling skills to handle numerous tasks at once.

Preferred Qualifications:

• Prior experience within a banking institution is highly valued.

Influence: In this role, you will collaborate with colleagues across different sites and external partners to provide premium results and ensure a seamless transition for patrons during the final phase of their loan lifecycle.

Core Drivers:

• You prioritize the consumer, proactively addressing their needs.

• You are inquisitive about finding creative ways to facilitate business success.

• You flourish in group settings and value collective achievement.

• You show initiative, develop answers, and focus on essential tasks.

• You act with transparency and advocate for ethical practices.

• You help maintain a varied and welcoming workplace.

---

Job Data Table

Category	Details
Company Name	Dexian
Location	Fully Remote (Ontario Only)
Locality	Ontario
Country	Canada
City	Remote
Region	Ontario
Job Type	Contractor
Salaries	CA$20.00 – CA$20.36 an hour
Experience Level	Junior (1+ year)
Travel	None
Language	Bilingual (English & French)
Benefits	Diversity & inclusion initiatives, disability accommodations

---

Skills & Competency Table

Skill / Competency	Level
Bilingual (English/French)	Expert (Written/Spoken)
Mortgage Discharge Process	Advanced
Banking Systems	Intermediate
MS Office	Intermediate
Customer Service	High
Attention to Detail	Exceptional

---

Salaries Pay Calculator Table

Component	Amount	Notes
Hourly Rate	CA$20.00 – CA$20.36	Contractor basis
Annual Salary (Estimate)	CA$39,000 – CA$39,702	Based on 37.5 hours/week
Bonus	Not Specified	N/A for this contract
Total Compensation	CA$20.00 – CA$20.36/hr	12-month contract duration

---

Job Summary

This 1-year remote contract in Ontario requires a bilingual professional to manage mortgage discharge requests. Working Monday to Friday, you will prepare discharge statements, collaborate with lawyers and notaries, and resolve inquiries. Ideal for detail-oriented individuals with 1 year of banking experience and fluency in both English and French.

---

FAQs

1. Is this a permanent position?

No, it is a 1-year contract opportunity.

2. Can I apply if I only speak English?

No, bilingual proficiency in both French and English (spoken and written) is a mandatory requirement.

3. Do I need to live in a specific city?

While fully remote, the role is only open to candidates currently residing within Ontario.

4. What are the working hours?

The schedule is Monday through Friday, 9:00 a.m. to 5:00 p.m., totaling 37.5 hours per week.

5. What is the experience requirement?

A minimum of 1 year of experience in mortgages, banking, or financial services is required.

---

Expert Analysis

This role serves as a critical back-office function within the Canadian banking sector. Given the bilingual requirement and specific focus on discharges, candidates with administrative legal experience (real estate law) may find their skills highly transferable. The narrow salary band suggests a strict adherence to entry-level contractor budgeting.

---

Location & Logistics Guide

This position is fully remote, allowing for a flexible home-office setup anywhere in Ontario. Ontario is the heart of Canada’s financial sector, housing the headquarters of major banks. Reliability in high-speed internet is essential to navigate the various banking systems required for the role.

Wikipedia: https://en.wikipedia.org/wiki/Ontario

---

Career Path

Success in this 1-year contract can lead to permanent roles within major financial institutions as a Senior Mortgage Administrator or Loan Operations Specialist. The specialized knowledge of discharge processes and bilingualism makes the candidate highly marketable for future roles in regulatory compliance or legal bank administration.