Member Assistant – Cart Attendant | Sam’s Club

Location: 1525 W Bell Rd, Phoenix, AZ

Pay Range: $16.00 – $23.00 per hour (Plus potential premiums up to $3.00/hr)

Status: Part-Time or Full-Time

At Sam’s Club, the Member Assistant is the heartbeat of the parking lot and the club entrance. You are the first and last person our members see, making you the most influential part of their shopping journey. Whether you’re navigating the Phoenix sun to keep carts ready or helping a member load a heavy bulk purchase into their car, your role is built on service, safety, and speed.

Your Role: The “Last Mile” of Member Service

You are responsible for the club’s exterior presentation and helping members transition from the aisles to their vehicles.

Cart & Flatbed Management: Utilizing cart retrieval equipment safely to ensure a steady supply of carts for incoming members.
Member Assistance: Helping members load large or heavy items into their vehicles and answering questions about club services.
Club Pickup Support: Assisting with filling and dispensing pickup orders, contacting members about delays, and offering substitutions.
Safety & Maintenance: Conducting “safety sweeps” in the parking lot to remove debris and ensure a clear, hazardous-free environment for pedestrians and cars.
Front-End Versatility: Utilizing cash registers to process purchases and assisting with different payment types as needed.

What You’ll Need to Succeed

Physical Endurance: You will be on your feet for the duration of your shift, working in all weather conditions (rain, sun, or sleet).
A “Member-First” Mindset: A positive attitude—smiling, greeting, and thanking members is a core part of the impact you make.
Safety Consciousness: Ability to follow procedures for handling merchandise and cart retrieval equipment.
Problem-Solving Skills: Tackling obstacles head-on to ensure the parking lot remains member-ready and efficient.

Why Sam’s Club? “Better Mind, Body, & Wallet”

We invest in our associates with a benefits package that supports your life both inside and outside of work:

Health & Well-being: Comprehensive medical, dental, and vision coverage.
Financial Future: 401(k) with company match, stock purchase plans, and company-paid life insurance.
Live Better U: 100% company-paid tuition, books, and fees for programs ranging from high school completion to Bachelor’s degrees.
Time Off: Robust PTO and PPTO (Protected PTO) for vacation, sick leave, and family needs.
Family Support: Adoption and surrogacy expense reimbursement, plus parental and family care leave.

Retail Operations Data: The Impact of Cart Management

Efficient cart management isn’t just about convenience; it’s a critical component of retail logistics and member satisfaction.

The Cart Retrieval Process

To maintain a high-functioning club, the retrieval process must be methodical and safe.

Safety Check: Inspecting cart retrieval equipment before use to ensure it is in working order.
Collection: Gathering carts from corrals while maintaining visibility for oncoming traffic.
Transport: Navigating the cart “train” back to the bay according to specific length limits for safety.
Zoning: Organizing carts and flatbeds so they are easily accessible for the next member entering the club.

To apply for Company Website www.snagajob.com.

Apply Now