Manager (Integrated Treatment Centre), Facilities Department – Permanent Full-Time (1.0)

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Job Summary

The Manager (Integrated Treatment Centre), Facilities Department at CHEO is a senior leadership role responsible for the 24/7 operational integrity of 0.5 million sq. ft. of specialized pediatric healthcare infrastructure. Based in Ottawa, you will lead a team of supervisors and unionized skilled trades to ensure that building systems—from medical gases to high-tech HVAC—are safe, compliant, and resilient. This role requires the “wit” to manage complex budgets and data-driven asset planning via CMMS, and the “grit” to oversee thousands of work orders while contributing to a massive $812 million redevelopment project.

Job Details

  • Employer: CHEO (Children’s Hospital of Eastern Ontario).

  • Location: Ottawa, ON (Built on un-ceded Algonquin Anishinabek territory).

  • Position Type: Permanent Full-Time (1.0).

  • Compensation: $57.45 – $67.60 per hour.

    • Annual Equivalent: Approximately $119,500 – $140,600 (based on a standard 40-hour week).

  • Redevelopment Scope: Contributes to a 10-year, $812 million infrastructure transformation.

  • Corporate Culture: Award-winning (Forbes Best Employer 2024/2025), sustainability-focused, and “Patient-First.”

Core Responsibilities

  • System Integrity: Oversee mechanical, electrical, plumbing, life safety, and critical medical systems (medical gases, sterilization, emergency power) in a high-stakes 24/7 environment.

  • Regulatory Compliance: Ensure all operations meet stringent standards, including CSA, TSSA, ESA, NFPA, and Infection Prevention and Control (IPAC) protocols.

  • Team Leadership: Provide operational direction to supervisors and unionized trades; manage workforce planning, recruitment, and collective agreement compliance.

  • Financial & Asset Management: Develop and oversee capital and operating budgets; utilize CMMS and Workday for data-driven decision-making and lifecycle planning.

  • Redevelopment & Capital Projects: Provide operational input for new construction and fit-outs; manage commissioning, handover, and as-built documentation.

  • Sustainability: Advance energy conservation and LEED-related programs to meet long-term environmental goals.

  • Stakeholder Liaison: Serve as the primary point of contact for landlords, campus partners, and external regulatory bodies.

Candidate Requirements

  • Education: * Bachelor’s degree in Engineering, Building Science, or related field + 12+ years experience; OR

    • Technical Diploma + 15+ years experience. (Essential)

  • Experience: * Min. 7 years in large institutional facility operations/maintenance. (Essential)

    • Min. 5 years leading supervisors and unionized trades. (Essential)

  • Licensing: Valid Ontario driver’s license. (Essential)

  • Technical Expertise: Mastery of preventive/predictive maintenance, root cause analysis, and building codes.

  • Soft Skills: Exceptional communicator capable of translating technical requirements into executive reports and SOPs.

  • Preferred Credentials: P.Eng., CEM, FMP, FMA, or LEED AP.

  • Language: Bilingualism (English/French) is a preferred asset.

Job Description

Do you believe that the backbone of world-class pediatric care is a safe, reliable, and innovative facility? CHEO is looking for a Manager of Facilities Operations – ITC to join our award-winning team in Ottawa. We aren’t just maintaining a hospital; we are building a 21st-century integrated health system. If you have the “grit” to lead unionized trades through the complexities of a 24/7 clinical environment and the “wit” to manage a multi-million dollar redevelopment budget, you are the leader we need to support the 500,000 children we serve annually.

In this role, you are a “Resilience Architect.” You understand that if a medical gas system or emergency power fails, patient care is at risk. Your goal is to foster a “Safety-First” culture where data-driven insights from CMMS lead to predictive, rather than reactive, operations. We look for “Integrity-first” leaders who are as comfortable discussing single-line diagrams with engineers as they are coaching a supervisor through a complex labor relations challenge.

Joining CHEO means joining Canada’s best healthcare employer—a place that celebrates diversity, honours the land it sits on, and thrives on excellence. We offer a highly competitive compensation package and the opportunity to leave a lasting legacy through our $812M redevelopment plan. We provide a supportive, high-energy environment where your expertise in facility management is directly linked to the health and happiness of children. If you are a self-motivated professional with a commitment to “Excellence in Facilities,” we invite you to apply by 11:59 pm the day before the closing date.

CHEO | Ottawa & Pediatric Excellence

CHEO (formerly the Children’s Hospital of Eastern Ontario) is one of Canada’s premier pediatric health and research centers. Based in Ottawa, it is a global leader in specialized healthcare for children and youth aged 0 to 18 (and up to 21 for certain specialized services). CHEO is more than just a hospital; it is a comprehensive system that includes a research institute, a school authority, and a wide network of community-based services.

Company Culture: “A Community of Care”

The culture at CHEO is deeply defined by its mission to provide “exceptional care for every child and youth.”

  • Family-Centered Care: The workplace is built on the philosophy that the family is the constant in the patient’s life. Staff are trained to partner with families, ensuring they are active participants in the care team.

  • The “CHEO Spirit”: Employees often describe a culture of “relentless kindness.” Because the work involves treating vulnerable children, the environment fosters high emotional intelligence, empathy, and a strong sense of collective purpose.

  • Innovation & Research: As a teaching hospital affiliated with the University of Ottawa, the culture is one of continuous learning. Staff are encouraged to participate in research and the adoption of cutting-edge technologies, such as the Epic digital health record system.

  • Inclusion and Diversity: CHEO has a public commitment to equity and Indigenous relations. Their “I-DARE” (Inclusion, Diversity, Action, Respect, and Equity) initiative is a core cultural pillar aimed at eliminating barriers for both staff and patients.

Location: The Health Sciences North Hub

CHEO is centrally located in Ottawa’s health sciences district, sharing a campus with several other major medical institutions.

CHEO – Children’s Hospital of Eastern Ontario

  • Located at 401 Smyth Road, Ottawa, ON K1H 8L1.

  • Integrated Campus: The hospital is physically connected to the Ottawa Hospital (General Campus) and the University of Ottawa Faculty of Medicine.

  • Satellite Services: Beyond the main Smyth Road site, CHEO operates numerous community locations across Ottawa and Eastern Ontario, including specialized autism services and mental health clinics.

Core Divisions & Specialized Care

Division Focus Area Impact
Emergency Medicine One of Canada’s busiest pediatric ERs. Critical care for acute injury and illness.
Mental Health Outpatient and inpatient psychiatric care. Comprehensive support for youth mental health crises.
CHEO Research Institute World-class clinical and basic research. Home to the Better Outcomes Registry & Network (BORN Ontario).
Rehabilitation Physiotherapy and occupational therapy. Supporting children with physical and developmental disabilities.

Associate Benefits: “The CHEO Rewards”

As a member of the broader Ontario healthcare sector, CHEO offers a highly competitive “Total Rewards” package designed for long-term career stability:

  • Competitive Public Sector Wages: Pay scales are determined by professional associations and unions (such as ONA or OPSEU), ensuring transparent and competitive compensation.

  • Pension Security: Employees have access to the Healthcare of Ontario Pension Plan (HOOPP), which is one of the most stable and high-performing defined-benefit pension plans in Canada.

  • Comprehensive Benefits: Includes extended health, dental, and vision care, along with a robust Employee and Family Assistance Program (EFAP).

  • Professional Development: CHEO offers significant support for continuing education, including specialized pediatric certifications, workshops, and leadership training.

  • Staff Wellness: Initiatives like the “Wellness Wednesday” programs, dedicated quiet rooms for staff, and on-site fitness resources help maintain the well-being of frontline workers.

  • Flexible Work: While frontline clinical roles require on-site presence, many administrative and research roles utilize hybrid work models to support work-life balance.

Recent Innovations: 1Call1Click

In response to the growing need for mental health support, CHEO led the development of 1Call1Click.ca, a unique service that helps children, youth, and families in Eastern Ontario connect with the right mental health and addiction services quickly and easily.

To apply for this job please visit www.cheo.on.ca.