Maintenance Helper (Part-time)

Job Description

Requisition ID: 20797
Department: Recreation, Cultural & Facility Services Department
Service Area: Facility Operations Service
Employment Status: Multiple Permanent Part-Time Positions
Weekly Hours: Up to 24.00 hours
Union Affiliation: CUPE 503 Inside/Outside
Hourly Wage: $22.836 – $26.727 per hour (2024 rates of pay)
Work Locations: Various sites
City: Ottawa, Ontario
Job Classification: Recreation, Cultural & Facility Services
Application Deadline: 29/05/2026

Job Summary

Facility Operations is responsible for the operation and upkeep of City-owned and City-managed properties, representing approximately 900 facilities. These include police and fire stations, libraries, child care centres, paramedic posts, recreation and cultural venues, public works sites, City Hall, administrative buildings, long-term care homes, and outdoor facility areas. Facility Operations teams provide maintenance and facility management services within designated geographic zones and specialized service areas.

In this position, you will carry out operational and maintenance-related tasks across City facilities. Responsibilities include, but are not limited to, light carpentry and minor maintenance duties, painting, landscaping and grounds care, snow clearing, basic equipment repairs, and general housekeeping functions. You are expected to maintain high standards of cleanliness and customer service. The role may require working rotating schedules, including daytime, evening, and weekend shifts.

Education and Experience

• Completion of Grade 10

• Up to one month of related work experience

Certifications and Licences

• Current Standard First Aid, CPR, and/or AED certification considered an asset

Knowledge

• General building cleanliness standards and safe work practices

• Use of cleaning chemicals and disinfectants, including safe handling and application procedures

• Effective cleaning methods and techniques

• WHMIS knowledge

• Customer service fundamentals

• Understanding of relevant occupational health and safety legislation, including worker rights and responsibilities

Competencies, Skills and Abilities

• Ability to communicate clearly and professionally with staff and the public

• Ability to work cooperatively within a team environment

• Strong interpersonal and customer service abilities

• Courteous, reliable, and punctual

• Physical capability to perform continuous job-related duties

• Willingness to work flexible schedules, including evenings and weekends

• Maintains a professional and presentable appearance

What You Need to Know

• Language Requirement: English oral, reading, and writing proficiency required

• Police Record Check: Successful candidates must complete a Criminal Records and Judicial Matters Check (Level 2) through the appropriate Police Services detachment to the satisfaction of the City of Ottawa. Applicants under 18 years of age must complete a Criminal Records and Judicial Matters Check (Level 2) in place of a Vulnerable Sector Check (Level 3). Police checks obtained through third-party providers will not be accepted.

• Starting Rate: Initial pay may be set at 95% of the starting hourly rate in accordance with the collective agreement.

• Equivalency: Relevant experience and formal training, supported by demonstrated performance and ability, may be accepted as an alternative to the stated education requirements.

• Important Notice: Applicants are advised to retain a copy of this job posting, as it will no longer be accessible after the closing date.

The City of Ottawa thanks all applicants for their interest and effort. Only candidates selected for interviews will be contacted.

The City of Ottawa is committed to diversity and inclusion and complies with the Canadian Human Rights Act and the Ontario Human Rights Code. Applications are encouraged from Indigenous Peoples, Black and other racialized communities, persons with disabilities, women and non-binary individuals, and people of all ethnic origins, religions, sexual orientations, social backgrounds, gender identities, and expressions. Candidates are encouraged to self-identify through the employment equity questionnaire.

Accommodation is available throughout the recruitment process upon request. Applicants invited to continue in the selection process are encouraged to advise if accommodation is required.

Accessible formats and communication supports are available upon request. Please contact the Employee Service Centre at 613-580-2424 extension 12211 or email esc-cse@ottawa.ca.

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Job Data Table

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Skills & Competency Table

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Salaries Pay Calculator Table

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Job Summary

The Maintenance Helper supports City of Ottawa facilities by performing basic maintenance, cleaning, groundskeeping, and repair tasks. This part-time role includes flexible scheduling, physical duties, and customer service responsibilities while helping maintain safe, clean, and functional public buildings.

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FAQs

What hours are available for this role?
Up to 24 hours per week with possible day, evening, and weekend shifts.

Is prior experience required?
Up to one month of related experience is required.

Are certifications mandatory?
First Aid, CPR, and AED certifications are considered assets but not mandatory.

Is a police check required?
Yes, a Criminal Records and Judicial Matters Check (Level 2) is required.

Can education requirements be substituted?
Yes, relevant experience and training may substitute for academic requirements.

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Expert Analysis

This role is ideal for individuals seeking entry-level facility operations experience within municipal services. It provides exposure to maintenance, safety practices, and customer service while offering stable part-time employment, union representation, and flexible scheduling opportunities.

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Location & Logistics Guide

Work assignments are spread across multiple City of Ottawa facilities, depending on operational needs. Employees may be scheduled at different locations. Company Location Reference: https://maps.google.com/?q=Ottawa+ON+Canada

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Career Path

This position can lead to advancement into facility maintenance technician roles, building operations positions, or full-time municipal maintenance careers. Experience gained supports progression into specialized trades, supervisory roles, or long-term employment within City facility services.