Logistics Coordinator

Role overview

My Client is looking for a Logistics and Dispatch Coordinator to join their dynamic team within the renewable energy sector. As part of the Operations Team, you’ll play a crucial role in delivering market-leading products and ensuring a seamless customer experience.

Key Responsibilities:

• Accurately record new sales and repair orders onto our ERP system.
• Produce invoices and handle payments via the online Virtual Terminal.
• Coordinate with customers to arrange delivery times and gather necessary information for successful delivery.
• Liaise with third-party suppliers to ensure timely delivery of ancillaries.
• Process daily customer product deliveries and arrange shipping with third-party hauliers.
• Handle customer returns in accordance with company processes for quick resolution.
• Report issues, status, and progress to management as needed.

 

Experience Required:

• Previous experience in customer-facing roles, particularly in handling orders and shipments.
• Familiarity with ERP systems is beneficial.
• Confident in taking payments and data input.
• Able to work under pressure in a fast moving environment.

 

Characteristics:

• Friendly, engaging, and enthusiastic.
• Flexible, problem-solving, with a can-do attitude.
• Well-organized, able to work both independently and as part of a team.
• Comfortable communicating.

 

Essential Skills:

• Strong customer service and attention to detail.
• Proficiency in computer skills, including documents, spreadsheets, and online systems.
• Ability to multitask and use initiative to problem solve.
• Experience in Logistics and Dispatch.

 

Desirable Skills:

• Familiarity with ERP or other IT systems.
• Knowledge of order-processing and shipping procedures.

 

Benefits:

• Competitive salary: £20,000 – £23,000 dependent on qualifications and experience.
• Company pension scheme.
• 25 days holiday increasing to 30 days holiday (plus bank holidays) for 5+ years’ service.
• Opportunities for personal and professional development.
• Private Health Insurance available after one year of service.

 

If you meet the requirements above and are looking for an exciting opportunity in logistics coordination, we encourage you to apply!

Salary: £21,000.00-£23,000.00 per year

Benefits:

• Company events
• Company pension
• Private medical insurance
• Work from home

 

Schedule:

• Day shift
• Monday to Friday

 

Work Location: In person

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