LEAD TEAM MEMBER PT – pOpshelf in SAN ANTONIO, TX S24854

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Website Talent Ali

Lead Team Member (PT) | pOpshelf (S24854)

Job Summary

The Lead Team Member at pOpshelf in San Antonio, TX is a dynamic, part-time leadership role that blends high-energy customer service with essential store operations. pOpshelf, a trendy retail concept by Dollar General, focuses on “Fun Finds for Less,” offering a stress-free shopping experience with rotating seasonal decor, beauty, and home goods. As a Lead, you are the backbone of the store’s “Customer First” culture. You perform all standard team member duties—such as stocking and cashiering—while stepping into a supervisory capacity in the absence of the Store Team Leader. This role is perfect for a retail professional who enjoys merchandising and thrives in a fast-paced, visually driven environment.

Key Responsibilities

  • Leadership & Supervision: Act as the person-in-charge when the Store Team Leader or Assistant Team Leader is off-site, including opening and closing the store and managing daily tasks.

  • Customer Experience: Model superior product knowledge and selling techniques to exceed customer expectations; assist shoppers with locating items and navigating the self-checkout process.

  • Merchandising & Visual Standards: Rotate products and build eye-catching displays according to company planograms and merchandising guidelines to maintain customer excitement.

  • Operational Excellence: Maintain a clean, clutter-free, and well-organized store; perform daily cleaning duties, manage trash removal, and ensure the stockroom is orderly.

  • Financial Integrity: Operate cash registers and scanners with precision; handle payment collection, change-making, and bank deposits (requires driving your own vehicle).

  • Inventory Control: Efficiently unload trucks and stock merchandise using handheld scanners, pricing guns, and specialized equipment like U-boats.

Required Qualifications & Skills

  • Communication: Effective interpersonal skills and the ability to communicate clearly with team members and customers.

  • Technical & Math: Proficient in cash register functions and basic mathematical calculations (percentages, addition, subtraction, etc.).

  • Operational Knowledge: Familiarity with cash handling procedures, safety practices, and the ability to follow detailed planograms for merchandise presentation.

  • Experience: High school diploma or equivalent is required. Six months of supervisory experience (or related retail training) is preferred.

  • Mobility & Logistics: Must have the ability to drive your own vehicle for bank deposits and training meetings.

Physical Requirements

  • Stamina: Ability to stand and walk for extended periods in a fast-paced retail environment.

  • Strength: Frequent lifting of up to 40 pounds; occasional lifting of up to 55 pounds.

  • Agility: Frequent bending, stooping, kneeling, and occasional climbing of ladders to stock high shelves or reset displays.

  • Environmental Sensitivity: Must be comfortable with exposure to strong scents and fragrances (common in pOpshelf’s candle and beauty sections) and occasional outside weather conditions.

About the Company: pOpshelf (by Dollar General)

pOpshelf is a unique retail destination designed to make “treating yourself” affordable. Most items are priced under $5, creating a “treasure hunt” atmosphere for housewares, party supplies, and electronics. As a subsidiary of Dollar General, pOpshelf is backed by a mission of “Serving Others.” The company values unique perspectives and provides a wide range of benefits aimed at physical, mental, and financial well-being, including 401(k) plans and parental leave.

Market & Industry Context

The “extreme value” retail sector is one of the fastest-growing segments in the San Antonio market. pOpshelf differentiates itself by offering a “boutique” feel at a discount price point. For a Lead Team Member, this means the job is as much about visual merchandising as it is about logistics. In an era of automated retail, pOpshelf leans into the “stress-free” physical experience, making the Lead Team Member’s ability to maintain “reset standards” (keeping the store looking brand new every day) a critical component of the brand’s success.

Career Growth & Progression Path

  • Assistant Store Team Leader: Transitioning into a full-time management role with greater responsibility for staff scheduling and performance metrics.

  • Store Team Leader: Taking full ownership of a pOpshelf location, focusing on store profitability, local marketing, and team development.

  • District/Corporate Roles: Leveraging your “on-the-ground” experience to move into regional merchandising, loss prevention, or store support center positions within the broader Dollar General network.

Interview Preparation Insights

  • The “Lead” Mindset: Be prepared to discuss a time you had to take charge of a situation when a manager wasn’t available. How did you prioritize tasks?

  • Visual Merchandising: Since pOpshelf relies on “Fun Finds,” mention your experience with planograms or creating attractive displays. They want to see an eye for detail.

  • Customer De-escalation: Share an example of how you exceeded a customer’s expectations or resolved a conflict with a “Customer First” approach.

  • Multi-Tasking: Explain how you manage running a register while simultaneously overseeing stocking or cleaning tasks.

Estimated Benefits & Rewards

  • Financial Well-being: 401(k) Savings Plan and competitive hourly pay.

  • Health & Family: Options for health insurance, paid maternity/parental leave, and vacation time.

  • Environment: A fun, trendy work atmosphere with a moderate noise level and a focus on “fun finds.”

Compliance & Equal Opportunity Note

pOpshelf is an equal opportunity employer committed to a diverse workforce. All hiring decisions are based on the unique strengths and perspectives individuals bring to the team. Background checks and drug screens may be required in accordance with local laws.

Category Key Specifications & Data Points
Role & Location Lead Team Member (Part-Time)
Parent Company Dollar General (Serving Others mission).
Supervisory Level Acts in a lead capacity in the absence of the Store Team Leader.
Experience Req. 6 months of supervisory or related experience/training preferred.
Education Req. High school diploma or equivalent.
Physical Req. Lift up to 40 lbs frequently; 55 lbs occasionally; climb ladders.
Operational Tools Hand-held scanners, pricing guns, box cutters, and U-boats.
Core Functions Merchandising, self-checkout assistance, cleaning, and stocking.
Compliance Opening/closing the store; banking deposits (requires own vehicle).
Skills Needed Planogram execution, mathematical percentages, and cash control.
Environment Fast-paced; occasional outdoor weather and scent/fragrance exposure.
Benefits Health insurance, 401(k) Savings Plan, and Paid Parental Leave.

Merchandising & Store Culture

  • The “Fun Finds” Aesthetic: pOpshelf focuses on a trendy, rotating selection of items (mostly under $5). The Lead is responsible for maintaining “eye-catching displays” to keep customers excited.

  • Customer-First Leadership: Beyond technical tasks, the Lead models selling techniques and product knowledge to enhance the customer experience.

  • Store Integrity: Ensures daily “condense and reset” standards are met to provide a clutter-free environment.

  • Process Management: Follows specific Standard Operating Procedures (SOPs) for cashier accountability and deposit control.

To apply for this job please visit www.popshelf.com.