Kitchen Supervisor – Grand Hotel

Job Overview: Kitchen Supervisor

Xanterra Travel Collection® is seeking an energetic and organized Kitchen Supervisor for The Grand Hotel at the Grand Canyon (Tusayan, AZ). This is a unique opportunity to Live. Work. Explore. just one mile from the South Rim of the Grand Canyon. As a supervisor in the only 3-diamond hotel in the region, you will play a critical role in coordinating kitchen production, food safety, and staff training for the Canyon Star Steakhouse and Saloon.

This is a Full-Time, Year-Round position designed for a culinary leader who thrives in high-volume environments and is passionate about maintaining elite standards of food quality and hospitality.

Key Responsibilities & Culinary Leadership

Operational Oversight

• Production Coordination: Assist in the daily organization of menu production, ensuring all dishes meet specific recipes and presentation standards.

• Inventory & Ordering: Manage food ordering, receiving, and storage; oversee prep lists, labeling, and cooler organization to minimize waste.

• Buffet Management: Lead the setup, maintenance, and breakdown of buffets according to strict timetables and fluctuating guest counts.

Compliance & Training

• Public Health Vigilance: Maintain a positive relationship with the Coconino Public Health Department and strictly enforce HACCP food sanitation programs.

• Staff Development: Conduct training classes for kitchen staff in all positions, focusing on upskilling team members for internal promotion.

• Quality Assurance: Perform regular walk-throughs of the kitchen and dining areas to ensure consistency in food quality, presentation, and cleanliness.

Requirements & Qualifications

Mandatory Criteria

• Age: Must be 18 years or older.

• Experience: Minimum of two (2) years of supervisory or lead cook experience in a high-volume a la carte or institutional dining setting.

• Technical Skills: Proven experience with food production records, employee scheduling, and inventory/cost controls.

Physical Demands

• Stamina: Ability to stand and walk for extended periods; frequent kneeling, squatting, and bending.

• Strength: Must lift up to 50 lbs frequently and up to 100 lbs occasionally; frequent pushing/pulling up to 25 lbs.

Compensation & “Grand” Benefits

• Pay Rate: $20.75 per hour.

• Schedule: 40 hours per week (5 days), including weekends, evenings, and holidays.

• Housing & Meals: Low-cost, dormitory-style employee housing and on-site cafeteria meals provided.

  Xanterra Travel Collection | Phoenix, AZ

  The Organization & Culture In 2026, Xanterra Travel Collection is a global leader in “Legendary Hospitality with a Softer Footprint®.” Owned by billionaire Philip Anschutz, the company is the largest national park concessionaire in the U.S., managing iconic lodges in the Grand Canyon, Yellowstone, and Zion. The culture is a unique blend of “Professional Stewardship and Rugged Exploration.” While its corporate headquarters is in Greenwood Village, CO, its Phoenix-based operations are a vital nerve center for central reservations and regional support. Employees describe a community of “passionate adventurers” who work hard to protect the world’s most beautiful places, though internal feedback often notes a “high-pressure, fast-paced” corporate environment balanced by the sheer prestige of the brands they manage.

  The Phoenix Hub: The Gateway to the Parks For the Phoenix market, Xanterra functions as a strategic operational bridge to its extensive Arizona properties, particularly the Grand Canyon South Rim:

  • Central Reservations Command: Phoenix is a primary hub for Xanterra’s 100% Remote Central Reservations operation. Agents here are the “voice of the parks,” bringing bucket-list experiences to life for guests globally via calls and digital chats.

  • The Grand Canyon Railway & Hotel: Managed from the region, this legendary operation in nearby Williams, AZ, serves as a major employer for Phoenix-area professionals looking for roles in hospitality, rail operations, and maintenance.

  • Strategic Partnerships: In early 2026, Xanterra announced high-profile partnerships (such as with the T-Mobile Arena) to spotlight luxury desert resorts like The Oasis at Death Valley, further solidifying its influence in the Southwest.

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  Workplace & Strategic Highlights (2026)

  • Strategic 2026 Vision: “The Softer Footprint”

    • Environmental Leadership: A core 2026 pillar is the “Our Softer Footprint” initiative. Xanterra has successfully reduced water consumption by over 35% and maintains a 63% landfill diversion rate across its national park operations.

    • Renewable Infrastructure: The company continues to invest in the hospitality industry’s largest solar photovoltaic systems to power its remote desert resorts.

  • 2026 Compensation & Roles (Phoenix Market):

    • Customer Service & Sales Agents (Remote): In 2026, these Phoenix-based roles typically offer hourly rates between $20 and $25, with performance incentives for high-volume booking periods.

    • Regional Support Roles: Accounting and HR positions supporting the Arizona parks command salaries ranging from $48,000 to $56,000 annually.

    • Specialized Technical Roles: Welders and Trackmen for the Grand Canyon Railway earn between $21 and $28 per hour, reflecting the skilled nature of historic rail maintenance.

  • Comprehensive 2026 Employee Benefits:

    • “Live, Work, Explore”: A standout benefit for Phoenix staff is the “Experience Discount,” offering significant savings on lodging, retail, and dining at world-famous sites like Yellowstone and Glacier.

    • Healthcare & Wellness: Full-time associates have access to medical, dental, and vision insurance, alongside a 401(k) with company matching.

    • Career Mobility: Xanterra is known for its internal “Promotion Development” paths, allowing remote agents in Phoenix to transition into management or on-site leadership roles at park properties.