Job Summary

The Hotel Manager at Fairmont Palliser is a prestigious leadership role responsible for the operational success of Calgary’s most iconic landmark hotel. Reporting directly to the General Manager, you will serve as the strategic second-in-command, overseeing key departments including Rooms, Food & Beverage, and Engineering. This role is designed for a seasoned hospitality executive who can balance high-level financial strategy with a “roll-up-your-sleeves” approach to guest service, ensuring the 407-room property continues to deliver a world-class experience.

Job Details

Employer: Accor Hotels (Fairmont Palliser)
Location: Calgary, AB, Canada (Downtown Core)
Position Type: Full-time, Permanent
Salary & Benefits:
- Estimated Base Salary: $85,000 – $135,000 per year (Executive-level hospitality roles in Calgary typically fall within this range depending on experience and property scale).
- Perks: Complimentary healthy meals during every shift.
- Travel: Global travel discounts at Accor properties worldwide.
- Development: Access to “Skill Up” custom learning programs and “Level Up” career growth paths.
- Corporate Responsibility: Participation in Sustainability and CSR programs.
Estimated Average Salaries: In the Calgary region for 2026, the average pay for a general Hotel Manager is approximately $86,135. However, for a luxury landmark property like the Fairmont Palliser, senior leadership compensation can reach $150,000+ including performance bonuses.

Core Responsibilities

Strategic Leadership: Act as the General Manager’s primary deputy, providing strategic direction and stepping in as the lead authority in their absence.
Operational Oversight: Direct the daily operations of the Rooms division, Food & Beverage outlets, and Engineering to ensure cross-departmental alignment and innovation.
Financial Management: Oversee budgeting, monthly forecasting, and financial reporting to maximize operational excellence and property profitability.
Team Development: Lead the recruitment, coaching, and professional growth of department heads and future hospitality leaders.
Guest Experience: Maintain and elevate the highest product and service standards to ensure every guest touchpoint reflects the Fairmont brand prestige.
Brand Stewardship: Ensure all brand-specific service rituals and standards are consistently executed by the entire team.
Culture Champion: Foster a workplace culture focused on inclusion, accountability, and high employee engagement.

Candidate Requirements

Experience: 8+ years of hotel operations experience, with at least 3+ years in a senior leadership role managing multiple departments.
Education: Post-secondary degree in Hospitality Management, Business, or a related field (or equivalent professional experience).
Technical Proficiency: Skilled in hotel management systems (e.g., Opera, Micros) and Microsoft Office Suite.
Soft Skills: Strong communication, influence, and presentation skills; ability to provide clear, decisive direction in a fast-paced environment.
Leadership Style: Proven ability to drive results while maintaining a focus on team empowerment and diversity.
Legal: Must be legally eligible to work in Canada (the hotel does not provide visa sponsorship).

Job Description

Are you ready to lead at the helm of a landmark that has defined the Calgary skyline for over a century? The Fairmont Palliser is seeking a Hotel Manager who is not just a director of operations, but a visionary leader capable of blending a storied past with a brilliant future. As the city’s premier luxury destination, our 407-room hotel requires a leader who understands that true hospitality is found in the details—the “iconic Calgary experience.“

In this high-impact role, you are the engine of the hotel’s daily operations. Your expertise will be called upon to harmonize the efforts of our Rooms, Culinary, and Engineering teams, turning complex logistical challenges into seamless guest memories. You are a results-oriented executive who views a budget not just as a set of numbers, but as a roadmap for innovation and excellence. Whether you are reviewing a financial forecast or standing in for the General Manager, your leadership remains purposeful and grounded.

We are looking for a mentor who thrives on seeing their team succeed. You will be responsible for identifying “rising stars” and providing them with the coaching needed to level up their careers within the Accor global network. At Fairmont, we believe our strength lies in our diversity, and you will be a primary champion of an inclusive environment where every colleague feels empowered to contribute to our collective story.

If you have a passion for luxury service and the strategic mind to drive a landmark property toward a bright future, the Fairmont Palliser offers a career-defining opportunity. Join us in Calgary’s most prestigious hotel and help us write the next chapter of an Alberta legend.

Accor Hotels | Calgary, AB

Accor is a world-leading hospitality group with a vast portfolio of over 45 brands, ranging from economy labels like Ibis to ultra-luxury icons like Raffles and Orient Express. In Calgary, Accor’s presence is anchored by its legendary luxury brand, Fairmont Hotels & Resorts. The company is currently in a phase of significant regional expansion, leveraging Calgary’s growing reputation as a global business and tourism destination to double its luxury footprint in the city by the next decade.

Company Culture

Accor’s culture is defined by the “Heartist®” ethos—a blend of “Heart” and “Artist.” This philosophy emphasizes that hospitality is an art form driven by genuine human connection.

Empowerment (Be All You Are): Employees are encouraged to bring their unique personalities and backgrounds to work. Accor champions diversity through networks like RiiSE, which promotes gender equality and inclusion across its 110+ countries of operation.
Pioneering Spirit: The group fosters a “Daring at Heart” mindset, constantly reimagining the guest experience through digital innovation and sustainable practices.
Sustainable Hospitality: Through its Serve 360 program, Accor is committed to “Planet 21” goals, focusing on reducing food waste, eliminating single-use plastics, and achieving net-zero carbon emissions by 2050.

Location: Calgary, AB

Accor’s primary physical presence in Calgary is a historic landmark, with major future developments currently underway in the city’s evolving skyline.

Fairmont Palliser: Located at 133 9th Avenue SW, this “Regal Icon” has been the heart of Calgary hospitality for over 110 years. It is centrally connected to the TELUS Convention Centre and the Calgary Tower, serving as the premier hub for the city’s business elite and international travelers.
The “Fairmont Calgary” (Expansion): In early 2026, Accor and developer Truman initiated the regulatory process for a second Fairmont-branded hotel in downtown Calgary. Slated for a 2031 opening, this 225-room luxury tower will be a cornerstone of the Culture + Entertainment District revitalization, situated near the newly expanded BMO Centre.
Regional Synergy: Accor’s Calgary operations are the gateway to its “Mountain Collection,” including the Fairmont Banff Springs and Fairmont Chateau Lake Louise, making the Calgary hub vital for its synchronized Rocky Mountain tourism strategy.

To apply for this job please visit careers.accor.com.