Job Summary

The Host/Hostess position at Marcus Restaurant & Lounge within the Four Seasons Hotel Montreal is a high-profile “First Impression” role at the epicenter of the city’s Golden Square Mile. Serving as the face of Chef Marcus Samuelsson’s sleek, modern brasserie, you will require the “wit” to orchestrate complex seating charts and the “grit” to maintain an air of effortless luxury during high-volume service windows. This full-time role is designed for a polished professional who treats every guest—from global travelers to Montreal locals—with the “Golden Rule” philosophy.

Job Details

Employer: Four Seasons Hotels and Resorts.
Location: Golden Square Mile, Montreal, QC (Connected to Holt Renfrew Ogilvy).
Status: Full-time (Requires flexibility for weekends and holidays).
Primary Tools: OpenTable, Microsoft Office Suite.
Vibe: “Savoir-faire” luxury, chic, and high-energy.

Key Responsibilities: The “Arrival & Flow” Cycle

You are the air-traffic controller of the dining room, ensuring that the transition from the elevator to the table is seamless and welcoming.

Elite Welcome: Greet and seat guests according to strict Four Seasons standards, ensuring a positive and sophisticated first impression.
Reservation Mastery: Manage the hosting kiosk, handle phone inquiries, and utilize OpenTable to optimize table rotations and balance service stations.
Personalized Recognition: Identify and acknowledge regular clients and VIPs, anticipating their specific needs before they are voiced.
Menu Stewardship: Maintain a perfect understanding of daily specials and menu offerings to answer guest inquiries with confidence.
Inter-departmental Synergy: Collaborate with the culinary and service teams to signal special requests, dietary restrictions, or operational incidents to management.

Candidate Profile & Qualifications

The “Luxury Ambassador”: An individual with high integrity, cultural sensitivity, and a natural “heart for service.”
Linguistic Wit: Strong communication skills in French (written and oral) are essential. An intermediate knowledge of English is required to serve the international clientele visiting the Golden Square Mile.
Operational Grit: Ability to remain standing for long periods and thrive in a fast-paced, multi-tasking environment without losing composure.
Technical Proficiency: Experience with MS Office; previous experience with OpenTable is a significant asset.
Experience: Background in high-end customer service or luxury hospitality is highly preferred.

Technical Insights: The Hosting Ecosystem

Modern luxury hosting at the Four Seasons level involves a delicate balance of data and intuition.

Floor Plan Optimization: You aren’t just placing people at tables; you are managing the “flow” to ensure no single server is overwhelmed, which preserves the high-touch service standards of a 5-star environment.
Guest Intelligence (CRM): Using platforms like OpenTable, you will track guest preferences (e.g., “preferred window table,” “anniversary visit,” “prefers sparkling water”) to provide a hyper-personalized experience.
The “Marcus” Brand: You represent the vision of Chef Marcus Samuelsson. This means understanding the “New York meets Montreal” aesthetic of the menu and the lounge’s specific social energy.

Why Join the Four Seasons Montreal Team?

The Four Seasons is consistently ranked as a top employer due to its “People-First” culture and world-class benefits.

Global Culture: Join a collective of individuals committed to excellence and the “Golden Rule” (treating others as you wish to be treated).
Premier Location: Work in the city’s most vibrant new epicenter, home to the Forbes Five-Star Guerlain Spa and the luxury shopping of Holt Renfrew Ogilvy.
Comprehensive Benefits: Full-time employees receive complementary health coverage (dental, vision, insurance) and access to a world-class employee experience.
Career Growth: As a “world capital of style,” the Montreal property offers a high-visibility platform for career advancement within the global Four Seasons network.

Job Description

Do you believe that a smile is the most important part of a uniform? Four Seasons Hotel Montreal is seeking a Host/Hostess for Marcus Restaurant & Lounge. We aren’t looking for a “greeter”; we are looking for a sophisticated coordinator who has the “grit” to manage a fully-booked Friday night and the “wit” to make every guest feel like the only person in the room. If you are a Montrealer who embodies “savoir-faire” and luxury, you belong here.

In this role, you are a “Maestro of First Impressions.” You understand that the first 30 seconds of a guest’s visit set the tone for their entire experience. Your goal is to provide “Excellence in Guest Welcoming,” ensuring every reservation is perfect and every station is balanced. We look for “Professional-first” individuals who are organized, detailed, and ready to shine a fresh light on the city’s hospitality.

Joining Four Seasons means joining a team that values genuine heart and world-class service. We offer the elite environment you thrive in and the support you deserve. If you are a service professional with a commitment to “Integrity and Quality,” we invite you to apply and join the Marcus team today.

Four Seasons Hotel Montreal: Modern Luxury and Social Sophistication

Four Seasons Hotel Montreal

🏨 Hotel

The Four Seasons Hotel Montreal is a focal point of the city’s “Golden Square Mile,” defined by a 2026 culture of avant-garde design, high-fashion integration, and world-class sensory experiences. Since its opening, it has redefined the Montreal luxury landscape by blending the brand’s legendary service with a bold, contemporary aesthetic. The internal environment is chic and high-energy, serving as a social magnet where international travelers and Montreal’s style elite converge.

In 2026, the Four Seasons continues to lead the city’s hospitality sector through its commitment to “the new golden age of glamour”:

1. The Social Epicenter: Marcus

The hotel’s identity is anchored by its signature dining and social concept, which has become one of the most coveted reservations in the city.

Marcus Restaurant & Terrace: Led by visionary Chef Marcus Samuelsson, this space offers a “brasserie of the future” experience, focusing on sustainable seafood and local Quebec ingredients.
The Social Square: A unique third-floor ecosystem that seamlessly connects the hotel lobby, the restaurant, and the high-end retail of Holt Renfrew Ogilvy.
Day-to-Night Transition: The atmosphere shifts from a bright, sophisticated lunch spot to a high-octane evening lounge featuring curated playlists and artisanal mixology.

2. Design & Wellness Architecture

The physical space is a masterclass in modern luxury, prioritizing clean lines, noble materials, and holistic rejuvenation.

Chic Accommodations: Guest rooms feature a “residential-style” layout with velvet furnishings, freestanding tubs, and integrated technology for a personalized stay.
The Guerlain Spa: A sanctuary of high-performance beauty, offering exclusive treatments that combine Parisian skincare expertise with Canadian botanical elements.
Skylit Indoor Pool: A dramatic wellness space featuring an energy-efficient heating system and an aesthetic that emphasizes tranquility amidst the urban bustle.

3. Strategic Integration & Sustainability

The 2026 model for the Four Seasons emphasizes its role as a sustainable and connected urban citizen.

Holt Renfrew Ogilvy Partnership: The hotel offers a “private shopping” bridge, providing guests with direct, VIP access to one of North America’s most prestigious luxury department stores.
Sustainable Luxury: Implementation of the 2026 “Green Key” standards, including the elimination of single-use plastics and the adoption of AI-driven energy management for climate control.
Bilingual Excellence: A workplace and guest experience that prides itself on seamless French and English fluidity, reflecting the sophisticated cultural heart of Montreal.

4. 2026 Career & Compensation Benchmarks

Working at the Four Seasons Hotel Montreal represents the pinnacle of the hospitality profession in Quebec, offering elite training and rewards.

Compensation Highlights (2026 Estimates):
- Concierge / Guest Relations: ~$24.00 – $29.00 per hour.
- Sommelier / Lead Mixologist: ~$70,000 – $90,000 per year plus gratuities.
- Director-Level Operations: Salaries ranging from $120,000 – $180,000+ based on specialization.
Global Mobility: Employees gain access to the Four Seasons “Discovery” program, allowing for professional exchanges and discounted stays at their 120+ iconic properties worldwide.
The “Golden Rule” Culture: An internal philosophy that emphasizes treating others as you would wish to be treated, fostering a high-trust, respectful, and supportive work environment.

Working at the Four Seasons Hotel Montreal means being part of a “Cultural Powerhouse.” Whether you are a Chef de Rang at Marcus or a Spa Therapist, the experience is defined by the opportunity to “curate the extraordinary” in a setting that defines the future of Montreal luxury.

To apply for this job please visit careers.fourseasons.com.