Host – Metro Center Chili’s

Host | Chili’s Grill & Bar

Location: Phoenix, AZ

Status: Full-Time or Part-Time Available

Experience: No experience necessary (We train for “Chili’s Hospitality”)

At Chili’s, the Host is the “Director of First Impressions.” You aren’t just seating people at tables; you are setting the energy for their entire meal. Whether it’s a family celebrating a birthday or friends grabbing margaritas after work, you are the welcoming face that makes them feel like a VIP from the moment they step through the door.

Your Daily Impact

• The Welcome: Greet every Guest with a genuine smile and a warm “Welcome to Chili’s!”

• Flow Management: Use our seating system to manage the waitlist efficiently, balancing server rotations to keep the dining room humming.

• Communication Hub: Answer the phone within three rings and act as the bridge between Guests and Managers to resolve any concerns.

• Team Support: Pitch in to help servers or bussers when things get busy—teamwork is the secret sauce to our culture.

What You’ll Need to Succeed

• Personality: A caring, “people-first” attitude. You genuinely enjoy making others feel special.

• Agility: The ability to think on your feet in a high-volume, fast-paced environment.

• Physicality: Comfort standing for long periods and the ability to maneuver food trays safely when assisting the team.

• Reliability: A flexible schedule and a commitment to being there for your team.

The Chili’s Experience: Industry & Workforce Data

Chili’s is a titan of the casual dining industry. Joining this team puts you at the forefront of the American “Bar & Grill” sector. Below is the demographic landscape for “Hosts and Hostesses” in the US as of 2025-2026.

US Restaurant Host Demographics:

Mastering the Front-of-House Flow

To maintain a “Grade A” dining experience, Chili’s Hosts follow a specific rhythm to manage the “Pulse” of the restaurant.

1. The Greeting: Making eye contact and acknowledging the Guest immediately.

2. The Quote: Providing an accurate wait time based on current dining pace.

3. The Seating: Leading Guests to their table while engaging in light conversation.

4. The Hand-off: Ensuring the server knows they have a new table and checking that the Guest has everything they need (menus, silver, etc.).

Why Work at Chili’s?

• Fast-Track Hiring: We value your time and get you into the “Chili-head” family quickly.

• Flexibility: We work with your schedule, whether you’re a student or looking for a full-time career.

• Growth: We love promoting from within. Many of our Managers started exactly where you are—at the front door.

• Culture: A fun, bold atmosphere where you can be yourself and give back to the community.