Guest Service Agent (Weekends Part-Time)

Job Description
Ramada by Wyndham Edmonton South invites you to join our team as a Weekend Part-Time Guest Service Agent. Deliver exceptional guest experiences, be the face of our hotel, and contribute to creating memorable stays while enjoying a dynamic, service-focused work environment.

About Ramada by Wyndham Edmonton South
Ramada by Wyndham Edmonton South is a hospitality leader committed to providing exceptional guest experiences. We specialize in comfortable accommodations, attentive service, and memorable stays for travelers. Our team-driven culture values professionalism, inclusivity, and continuous growth, empowering employees to thrive while supporting guests across Edmonton with warmth and excellence.
Company Location: Edmonton, AB, Canada

Job Overview
As a Guest Service Agent, you will manage front desk operations, handle reservations, assist guests with inquiries, resolve concerns, and coordinate with hotel teams to ensure seamless service. This part-time, weekend-focused role emphasizes communication, multitasking, and delivering a welcoming guest experience.

Requirements

• Manage guest check-ins, check-outs, registrations, room assignments, and keys

• Handle reservations from multiple sources accurately

• Provide information on hotel amenities, local attractions, and dining

• Address and resolve guest concerns promptly

• Process payments and maintain financial records

• Operate the switchboard and communicate effectively within the hotel

• Collaborate with housekeeping and maintenance to ensure room readiness

• Adhere to company policies and service standards

Qualifications

• High school diploma required; hospitality-related degree is a plus

• Minimum 1 year of hotel front desk or customer service experience

• Excellent communication and interpersonal skills

• Proficiency with hotel reservation and billing systems

• Ability to multitask, prioritize, and thrive in a dynamic environment

• Flexibility to work weekends, holidays, and overnight shifts

Job Summary
This Weekend Part-Time Guest Service Agent role offers hands-on hospitality experience, competitive pay, and the opportunity to develop customer service skills while ensuring guests have a seamless, welcoming experience.

• Competitive hourly pay ($15–16/hr)

• Weekend-focused, part-time schedule

• Opportunity to enhance hospitality skills

• Dynamic and guest-oriented work environment

Job Data Table

Why Join Us
Join Ramada by Wyndham Edmonton South to become part of a welcoming, professional team where your contributions directly enhance guest experiences, develop your hospitality skills, and offer opportunities for career growth.

Job Summary
This role is perfect for service-oriented, flexible individuals who thrive in hospitality environments. You will manage front desk operations, support guests, and ensure smooth hotel operations while gaining valuable hospitality experience.
Date: 13 January 2026