Job Summary

The Guest Experience & Tee Time Services Associate (Golf Services Agent) is a seasonal, high-engagement role based at a premier resort in Invermere, BC (recruited through Kootenay Employment Services). This position is the primary point of contact for golfers, responsible for managing the flow of the course and ensuring a “seamless” luxury experience. From the first greeting at the bag drop to coordinating precise tee times, this role is perfect for a hospitality-driven individual who thrives in a fast-paced, outdoor resort environment and has a passion for the sport and guest service.

Job Details

Employer: Kootenay Employment Services Society (Recruiting for a Premier Resort)
Location: Invermere, BC (Within commuting distance or potential staff housing area)
Position Type: Full-time, Seasonal (Late April to mid-October 2026)
Salary & Benefits:
- Hourly Rate: $18.50 per hour.
- Resort Perks: Typically includes access to golf facilities, staff discounts on pro-shop merchandise, and food and beverage perks.
- Environment: Work at a top-tier destination resort in the heart of the Kootenays.
Estimated Average Salaries: For the 2026 season, full-time golf services roles in the BC Interior average approximately $3,000 – $3,400 per month (base), often supplemented by guest gratuities for bag handling and valet services.

Core Responsibilities

Tee Time Management: Efficiently manage the daily tee sheet, ensuring golfers are checked in and directed to the starting area on schedule.
Guest Welcoming: Provide a professional and warm “premier resort” greeting to all guests and members upon arrival.
Operational Flow: Coordinate with the Player Assistants (Marshals) and Pro Shop staff to maintain a consistent pace of play on the course.
Equipment Coordination: Assist guests with luggage and golf clubs; ensure power carts are clean, staged, and fully equipped for play.
Information Hub: Act as a local expert, providing guests with accurate information regarding course conditions, local weather, and resort amenities.
Service Excellence: Proactively identify opportunities to exceed guest expectations, from managing special requests to resolving minor scheduling conflicts.

Candidate Requirements

Communication: Strong interpersonal and verbal communication skills are essential for interacting with high-end resort clientele.
Hospitality Passion: A genuine desire to provide exceptional customer service and a “guest-first” mentality.
Fast-Paced Capability: Ability to remain calm and organized during peak morning “rushes” and tournament events.
Physical Stamina: Ability to stand for extended periods and lift golf bags or equipment weighing up to 40–50 lbs.
Availability: Must be available for the full duration of the season (April to October), including weekends and holidays.
Golf Knowledge: Prior experience or knowledge of golf etiquette and course operations is a significant asset.

Job Description

Are you ready to spend your summer at one of Canada’s premier mountain destinations? Kootenay Employment Services is looking for a Guest Experience & Tee Time Services Associate to join an elite resort team in Invermere. In this role, you aren’t just a clerk; you are the “conductor” of the golf course, ensuring that every guest’s journey from the parking lot to the first tee is smooth, professional, and memorable.

Your workday will be set against the stunning backdrop of the Kootenays. You will be the face of the resort, greeting golfers with enthusiasm and managing the logistics of the tee sheet with precision. Whether you are helping a group of travelers organize their gear or ensuring that our morning tournament starts without a hitch, your attention to detail and friendly demeanor will be the “critical factor” in our guests’ experience.

We are looking for individuals who thrive in an active, social environment. This is a role for a self-starter who can multitask under pressure while maintaining the high standards of a world-class resort. If you have a passion for hospitality and want to build your career within a team that values excellence and professional growth, this seasonal opportunity in Invermere is the perfect fit.

Join us for the 2026 season and help us set the stage for unforgettable mountain golf memories.

Kootenay Employment Services Society (KES) | Calgary Regional Context

Kootenay Employment Services Society (KES) is a registered charitable, non-profit organization dedicated to community and economic development. While its primary physical centers are located in the East Kootenay region of British Columbia (Creston, Cranbrook, Fernie, and Invermere), KES plays a vital role for residents in the Calgary-Alberta border region, particularly for those in the Foothills or Rocky View counties who may work or seek opportunities across the provincial line.

Company Culture

The KES culture is rooted in the belief that “meaningful employment is a right” and that healthy citizens build healthy communities.

Community-First Mindset: The organization operates with a high degree of collaboration, frequently partnering with existing agencies to avoid duplication and ensure high-quality service delivery.
“Heartist” and Advocate Spirit: Employees are encouraged to be “authentic ambassadors” for their mission. The culture emphasizes transparency, recognition of contributions, and a “People-First” approach where staff are empowered to act as coaches and mentors rather than just administrators.
High Employee Satisfaction: KES is recognized as a Great Place to Work®, with 83% of employees reporting a positive workplace experience. This is attributed to a culture that values professional growth, hybrid flexibility, and a shared commitment to social impact.

Services and Regional Reach

KES acts as a comprehensive hub for both job seekers and employers, offering a bridge between individual aspirations and regional economic needs.

For Job Seekers: KES provides free, personalized support including career counseling, resume building, interview preparation, and access to funding for certifications or retraining. They also host specialized programs for youth, immigrants, and individuals with disabilities.
For Employers: The society works with businesses to find the right talent, navigate wage subsidy programs, and access employer training grants.
Inter-Provincial Connection: For individuals in the Calgary/Foothills area, KES is a primary resource for accessing the British Columbia labor market, especially through their specialized WorkBC centers which handle job placements and labor market information relevant to the shared economic corridor between Alberta and BC.

Core Locations (East Kootenay Hubs)

Location	Primary Focus	Contact
Creston (HQ)	Main Administrative & Childcare Hub	(250) 428-5655
Cranbrook	WorkBC Service Centre	(250) 489-5117
Fernie	Mountain Corridor Employment Support	(250) 423-4204
Invermere	Regional Business & Job Development	(250) 341-6889

To apply for this job please visit kes.bc.ca.