Global Events, Ticketing Operations (Seasonal)

Job Duties

• Support ticketing operations for high-profile domestic and international MLB events including the All-Star Game, World Baseball Classic, and International Games.

• Manage complex PowerPoint presentations to communicate event strategies and operational updates to stakeholders.

• Reconcile financial ticket data for internal departments and external groups to ensure global event billing is accurate and timely.

• Serve as the primary administrator for the ticketing section of the official Postseason Manual.

• Compile financial documentation and reporting for Global Events to assist the Finance department with budget forecasting.

• Coordinate cross-functionally with various internal departments to align on event-specific ticketing requirements.

• Provide on-site operational support for ticketing initiatives and hospitality events at game locations.

• Maintain organized records of ticket allocations and sales for diverse global event portfolios.

• Oversee the distribution of financial reports relevant to the planning phases of major baseball events.

• Assist with administrative tasks as required to ensure the smooth execution of the Global Events Department’s goals.

Requirements

• Multitask effectively within a high-pressure, fast-paced professional sports environment.

• Demonstrate advanced proficiency in MS Office Suite with a specific emphasis on creating high-level PowerPoint presentations.

• Meet strict deadlines while managing the financial complexities of international event ticketing.

• Solve problems creatively and apply strong analytical thinking to operational challenges.

• Communicate clearly and professionally in both written and verbal formats with internal and external partners.

• Work a flexible schedule including nights and weekends as required by the MLB event calendar.

• Travel both domestically and internationally to support on-site event operations.

• Utilize computer aptitude to manage data within Google Drive and Adobe Acrobat.

Qualifications

• Hold a Bachelor’s degree or possess equivalent professional experience.

• Maintain experience with ticketing platforms such as Archtics, ProVenue, or Ticketmaster (preferred).

• Demonstrate a strong understanding of baseball and experience in special events or professional sports.

• Possess fluency or a strong understanding of Spanish or other languages (plus).