Full-Time or Part-Time Intake and Administrative Assistant – Edmonton Sherwood Park

Job Description

Employment Overview

Insight Psychological Inc. is seeking a dedicated professional for either a Full-Time or Part-Time Intake and Administrative Assistant position serving the Edmonton and Sherwood Park regions. We are specifically searching for a team member to manage evening and weekend rotations. Please be aware that we require a year-round commitment; this position is not available for seasonal or summer-only employment.

Total Rewards

• Starting hourly rate ranging from $19 to $20.

• For staff members working 24 hours or more weekly, we provide group insurance, a health spending account, RRSP matching, and educational subsidies.

• A supportive and diverse professional atmosphere.

• Pathways for career growth and promotion as our firm expands quickly.

Core Duties

The successful applicant will be responsible for the following:

• Managing all inbound phone traffic, following up on missed communications, and documenting detailed messages.

• Performing initial client intake assessments, addressing general questions, and scheduling clinical sessions via the Jane management software.

• Welcoming guests and ensuring all clients are correctly registered and checked in upon their arrival.

Application Process

Evaluations of submissions will commence instantly and remain open until the position is filled. We encourage suitable candidates to submit their credentials as soon as possible to Christy Sandmaier at csandmaier@insightpsychological.ca.

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Job Data Table

Category	Details
Company Name	Insight Psychological Inc.
Location	2532 Ellwood Drive SW, Edmonton, AB T6X 0A9
Locality	Alberta
Country	Canada
City	Edmonton
Region	North America
Job Type	Full-Time or Part-Time
Salaries	CA$19–CA$20 per hour
Experience Level	Entry Level / Experienced
Travel	None
Language	English
Benefits	Group benefits, Health Spending Account, Matching RRSP, Learning subsidy

Skills & Competency Table

Skill	Competency Level
Client Intake	Advanced
Jane Software Platform	Intermediate
Telephone Etiquette	Expert
Scheduling/Booking	Advanced
Administrative Support	Intermediate
Interpersonal Skills	High

Salaries Pay Calculator Table

Annual Salary	Bonus	Total Compensation	Notes
$39,520 – $41,600*	RRSP Matching	Base + Benefits	*Based on 40hr/week; Benefits apply at 24hr/week.

Job Summary

This role involves managing the front-end operations for a psychological service provider in Edmonton. Key duties include conducting client intakes, booking appointments using the Jane platform, and providing administrative support during evening and weekend shifts. The position requires a year-round commitment and offers growth opportunities within a rapidly expanding clinical environment.

FAQs

What are the required shifts for this position?

The company is specifically looking for a candidate who can cover evening and weekend shifts.

Is this a seasonal job for students?

No, the posting explicitly states this is not a summer employment opportunity and requires a year-round commitment.

What is the minimum hours to receive benefits?

Employees must work at least 24 hours per week to qualify for group benefits, RRSPs, and health spending accounts.

What software will I be using?

You will be using the Jane client management platform for booking and intake processes.

Where is the office located?

The primary office listed is at 2532 Ellwood Drive SW in Edmonton, Alberta.

Expert Analysis

This role is a critical “first point of contact” position within the mental health sector. Success requires high emotional intelligence and technical proficiency with the Jane platform. Given the evening/weekend requirement and the “year-round” stipulation, it is best suited for established administrative professionals seeking stability in a growing clinical practice.

Location & Logistics Guide

The office is situated in the Ellerslie area of South Edmonton (T6X 0A9), near the Anthony Henday Drive. This location serves both Edmonton and Sherwood Park residents. Accessibility by vehicle is excellent, though candidates relying on public transit should verify evening/weekend bus frequency for the Ellwood Drive area.

Wikipedia URL: https://en.wikipedia.org/wiki/Edmonton

Career Path

Graduates of this role can advance to Office Management, Clinical Coordination, or specialized Billing and Finance roles within the healthcare sector. Insight Psychological’s rapid growth suggests that internal promotions into supervisory administrative tiers are likely for high-performing employees who utilize the provided learning subsidies to enhance their qualifications.