Front Drive Concierge & Bell Person | Flexible Schedule

Job Summary

The Front Drive Concierge & Bell Person is a high-energy, dual-purpose role at the Hotel Arts Group, serving as the first point of contact for guests arriving at Calgary’s premier boutique hotel. This position combines traditional bell services with valet duties, requiring a professional who can manage the front drive with precision while providing a warm, artful welcome. Ideal for an enthusiastic individual with a focus on hospitality, this role ensures that the transition from the vehicle to the guest room is seamless, stylish, and efficient.

Job Details

• Employer: Hotel Arts Group

• Location: Calgary, AB, Canada (Downtown Core)

• Position Type: Full-time

• Salary & Benefits:

  • Pay Range: $35,000 – $45,000 per year (Base salary typically supplemented by guest gratuities).

  • Travel & Wellness: Hotel Arts Group often provides competitive perks including local dining discounts at their award-winning restaurants and health benefits for full-time staff.

  • Culture: A creative, local work environment that values individual personality and professional growth.

• Estimated Average Salaries: In the Calgary market for 2026, front drive and bell services roles typically average approximately $38,500 annually as a base, with total compensation increasing significantly based on tips in a luxury/boutique setting.

Core Responsibilities

• Front Drive Management: Maintain the flow of the hotel’s entrance, ensuring the drive remains clear, organized, and welcoming for arriving and departing guests.

• Valet Services: Safely park and retrieve guest vehicles in a timely manner, adhering to all safety protocols and vehicle handling standards.

• Luggage Assistance: Proactively assist guests with the loading, unloading, and delivery of luggage to and from guest rooms or storage areas.

• Lobby Maintenance: Monitor the lobby’s appearance to ensure it remains pristine and inviting, reflecting the hotel’s high aesthetic standards.

• Concierge Support: Provide guests with accurate information regarding hotel amenities, local Calgary attractions, and navigation within the downtown area.

• Guest Engagement: Deliver a personalized “artful” welcome, anticipating guest needs and offering assistance with a sincere and energetic disposition.

Candidate Requirements

• Licensing: Must possess a valid Class 5 Driver’s License with a clean driving abstract.

• Schedule Flexibility: Availability to work a rotating schedule that includes weekdays, evenings, weekends, and holidays.

• Experience: Prior experience in hospitality or a customer-facing service role is preferred.

• Physical Stamina: Ability to remain on your feet for extended periods, perform repetitive lifting of luggage, and move quickly between the front drive and parking facilities.

• Soft Skills: High level of enthusiasm, excellent communication skills, and a “guest-first” mindset.

Job Description

Are you a high-energy professional who loves being at the center of the action? Hotel Arts Group is looking for a Front Drive Concierge & Bell Person to join our award-winning team in downtown Calgary. As the person who opens the car door and offers the first “hello,” you hold the key to the entire guest experience. We aren’t just looking for a valet; we are looking for a brand ambassador who can navigate the fast-paced environment of a premier boutique hotel with style and grace.

Your workday is as dynamic as the Calgary skyline. One moment you are expertly managing the logistics of a busy front drive, and the next, you are providing a personalized recommendation for the city’s best hidden gems or ensuring a guest’s luggage is delivered with care. At Hotel Arts, we value creativity and connection; we want your personality to shine through in every interaction. You are the “conductor” of the guest’s arrival, ensuring that every detail—from the safety of their vehicle to the cleanliness of the lobby—is handled with professional pride.

Joining the Hotel Arts Group means becoming part of a local success story. We offer a workplace that fosters autonomy and recognizes the hard work of our frontline team. Whether you are assisting a first-time visitor or welcoming back a frequent business traveler, you are part of a team dedicated to making every stay an “artful” experience.

If you have a passion for hospitality, a valid driver’s license, and the flexibility to thrive in a high-demand environment, we invite you to start your journey with us. Help us set the stage for unforgettable memories in the heart of Calgary.

Hotel Arts Group | Calgary, AB

Hotel Arts Group is a leading independent hospitality company in Calgary, recognized for creating design-centric, art-forward environments that deviate from standard corporate hotels. Since opening its flagship property in 2005, the group has become a pioneer in the city’s “lifestyle hotel” sector. Its business model integrates high-end accommodation with award-winning culinary programs, making its properties social hubs for both local residents and international travelers.

Company Culture

The culture at Hotel Arts Group is centered on creativity, local connection, and artisanal hospitality. As a local, independent operator, the group maintains a high degree of agility and personality.

• Artistic Integration: A core value is the support of the local arts scene, with properties doubling as galleries for rotating contemporary works.

• Culinary Excellence: The organization fosters a culture of innovation in food and beverage, encouraging chefs to create unique, locally-inspired concepts rather than following standardized chain menus.

• Community Pride: An emphasis on being “Calgary’s Living Room,” where employees are encouraged to act as local ambassadors and provide personalized, non-scripted service.

Location: Calgary, AB

The group’s Calgary footprint is strategically split between the city’s historic business core and its most trendy new district.