Front Desk Agent Part Time

job description

Step into a pivotal role with HVMG, where our “Be Excellent” culture empowers you to deliver a premium guest experience from the moment a traveler walks through our doors. As a Front Desk Agent, you will be the heartbeat of the lobby, blending professional service with a genuine passion for hospitality. We offer a supportive environment that treats every entry-level role as a potential stepping stone to executive leadership, ensuring your career journey is as rewarding as the service you provide.

Education & Experience

• Previous hotel experience required

What You’ll Need to Succeed

• Eligible to work in the United States

• Ability to read, write, and communicate effectively in English

• Ability to sit, stand, bend, kneel, and lift as required—with or without reasonable accommodations

• Availability to work a flexible schedule, including evenings, weekends, and holidays if needed

• A warm, professional demeanor that reflects HVMG’s Culture of Excellence

About the Role

In this high-impact position, you will manage the complete guest cycle, from welcoming arrivals with a seamless check-in to facilitating efficient departures. You will act as an essential information hub, handling reservations, resolving guest concerns, and providing expert recommendations on local attractions and hotel amenities. Reporting to the Front Office leadership team, you’ll utilize your attention to detail to maintain accurate records while upholding the high standards of professional conduct that define our nationwide portfolio.