Job Summary

The Food Service Supervisor position at Harvey’s (facilitated by MASO Recruit) is a frontline leadership role based in Saint John, NB. You will be responsible for overseeing the daily operations of a fast-paced quick-service restaurant, managing a team of 5–10 staff members. This role requires a “player-coach” who can maintain high standards of food quality and sanitation while ensuring exceptional customer service during high-pressure meal periods.

Job Details

Employer: Harvey’s (via MASO Recruit)
Location: Saint John, NB
Position Type: Permanent, Full-time (30–40 hours per week)
Salary: $14.00 per hour
Vacancies: 2
Schedule: Multiple shifts available; requires flexibility.
Start Date: As soon as possible.
Estimated Average Salaries: In the 2026 New Brunswick hospitality sector, entry-level supervisors in fast-food settings typically earn between $29,000 and $34,000 annually, with opportunities for performance bonuses and advancement into assistant management roles.

Core Responsibilities

Staff Coordination: Supervise and coordinate the activities of counter attendants and food preparers to ensure efficient service.
Inventory Management: Estimate and order ingredients and supplies; maintain accurate records of stock, sales, repairs, and wastage.
Training & Safety: Train staff in their specific job duties, including rigorous adherence to sanitation and safety procedures.
Quality Control: Ensure all food prepared and portioned meets Harvey’s strict quality standards and brand specifications.
Administrative Oversight: Establish work schedules, prepare and submit operational reports, and manage methods to meet deadlines.
Customer Relations: Address and resolve customer complaints or concerns promptly to maintain a high level of client focus.

Candidate Requirements

Experience: 1 to 2 years of experience in the food service industry.
Education: Secondary (high) school graduation certificate.
Language: Proficiency in English is required.
Transportation: Must have your own transportation to the work site.
Physical Capabilities: Ability to stand for extended periods in a fast-paced, high-pressure environment.
Personal Suitability: Strong interpersonal skills, flexibility, and a commitment to being a team player.

Job Description

Are you a hospitality professional ready to step into a leadership role with one of Canada’s most iconic brands? Harvey’s is seeking Food Service Supervisors to join our team in Saint John. We are looking for individuals who thrive in a fast-paced environment and take pride in leading a team toward operational excellence. If you are a self-motivated leader with a focus on quality and a knack for problem-solving, this is your chance to build a career in the heart of the quick-service industry.

In this role, you are the backbone of the shift. You aren’t just observing; you are actively coordinating the staff, managing the inventory, and ensuring that every burger is made to perfection. You’ll be working in a high-energy setting that requires you to stay calm and logical under pressure, whether you’re troubleshooting a scheduling conflict or training a new employee on safety protocols. We value “grit” and a positive attitude—the kind of supervisor who can motivate a team through a busy lunch rush while keeping a relentless focus on sanitation and service.

Joining the Harvey’s team means working for an employer that values flexibility and effective communication. We provide a structured environment where your organizational skills and facility with numbers (for stock and sales reporting) will be key assets. Whether you are establishing new work methods or resolving a customer concern, you are playing a vital role in maintaining our reputation for quality and community focus.

If you have at least one year of experience and the drive to succeed in a supervisory capacity, we invite you to apply.

MASO Recruit | Moncton & Regional Support

MASO Recruit is a specialized consulting and recruitment agency based in Mississauga, Ontario, with a strong operational footprint across Canada, including a high volume of activity in Moncton, NB. The agency functions as a bridge between job seekers and leading employers, particularly in the hospitality, food service, and skilled trades sectors.

Company Culture: “Opportunity Around the Corner”

The culture at MASO Recruit is defined by its agility as a “prosperous start-up” and its commitment to helping businesses scale through organizational strategy.

Supportive Onboarding: For associates placed in roles like Food Counter Attendant or Line Cook, the culture emphasizes accessibility. They often provide training for entry-level positions, making them a key partner for youth and newcomers to the Canadian workforce.
Focus on Soft Skills: MASO places high value on “personal suitability.” Their internal screening process prioritizes candidates who demonstrate reliability, a “stelar team-player” attitude, and exceptional client focus over long lists of technical credentials.
Efficiency and Speed: As a consulting-heavy agency, the workplace is fast-paced. They are known for high-volume recruitment, often managing dozens of open requisitions simultaneously across different provinces.
Diversity and Inclusion: The agency actively promotes equal employment opportunities, encouraging applications from Indigenous people, newcomers to Canada, and youth to help build a more inclusive regional economy.

Location: The Moncton Virtual Hub

While MASO Recruit’s corporate headquarters is in Mississauga, ON, they operate as a significant Virtual Recruitment Hub for the Moncton–Richibucto region.

High-Volume Hospitality Support: In Moncton, MASO is a primary source for staffing “renowned food chain companies.” They consistently manage vacancies for multiple locations across the city, providing full-time, permanent, non-seasonal roles.
Strategic “Hub City” Reach: From their digital base, MASO supports the high demand for service staff that fuels Moncton’s tourism and logistics sectors. Their presence is felt most strongly in the local restaurant and quick-service industry.
Direct Application Pathway: Candidates in Moncton interact with MASO primarily through their digital career portal or via direct email (job@masorecruit.com), bypassing the need for a physical “walk-in” storefront while maintaining a constant stream of local opportunities.

Harvey’s | Moncton, NB

Harvey’s is an iconic Canadian fast-food chain that has been a staple of the national food landscape since 1959. In Moncton, Harvey’s serves as a popular destination for its signature flame-grilled burgers and its unique “garnish it yourself” experience, where guests can choose from over a dozen fresh toppings to customize their meal.

Company Culture: “A Beautiful Thing”

The culture at Harvey’s is centered on the brand’s long-standing motto, “Making Your Burger A Beautiful Thing.” This translates into a workplace that values customization, quality, and Canadian pride.

Inclusion and Respect: Harvey’s strives to build a culture that is inclusive and respectful, emphasizing that the team is strongest when it celebrates both similarities and differences.
“Happy Staff, Happy Customers”: A core belief within the franchise is that a positive employee experience directly leads to excellent guest service. Managers are encouraged to be “cheerleaders” for their teams, maintaining high energy during fast-paced shifts.
Growth and “Recipe University”: As part of the Recipe Unlimited family, Harvey’s offers robust training through “Recipe University,” providing leadership development courses and clear career advancement pathways from the restaurant floor to corporate roles.
Sustainability Mindset: The culture is increasingly focused on environmental stewardship. Harvey’s has a mission to keep Canada “beautiful” by planting 250,000 trees by 2026 in partnership with Tree Canada and eliminating single-use plastics from its kids’ meals.

Locations: The Moncton & Dieppe Hubs

Harvey’s maintains a strong presence in the Greater Moncton area, positioned strategically near major shopping and entertainment districts.

Harvey’s Mountain Road

Located at 1521 Mountain Road, Moncton, NB.
Late-Night Hub: This location is a go-to for late-night cravings, often staying open until 2:00 AM on weekends (Thursday–Saturday).
High-Traffic Proximity: It is situated near the Trinity Drive shopping corridor, NBCC Moncton, and Casino New Brunswick, making it a convenient stop for students and travelers alike.

Dieppe Location

Located at 80 Champlain St, Dieppe, NB.
This location serves the Dieppe market, offering the same 100% Canadian-sourced ingredients and flame-grilled menu favorites just steps from the CF Champlain shopping center.

Core Menu Pillars

Feature	Detail
Flame-Grilled	Burgers are charbroiled on an open flame for a distinct “backyard” taste.
100% Canadian	Meat, poultry, potatoes, and dairy are all locally sourced within Canada.
The Garnish Counter	14 fresh toppings and 11 sauces, allowing for over 67 million combinations.
The “Fring”	A signature Harvey’s creation: a half-and-half side of fries and onion rings.

To apply for this job please visit www.harveys.ca.