Food & Beverage Manager; Bars – Arizona Biltmore

Job Overview: Food & Beverage Manager (Bars)

Pyramid Global Hospitality is seeking a sophisticated and high-energy Food & Beverage Manager to oversee the iconic bar operations at the Arizona Biltmore, an LXR Hotel & Resort by Hilton. Following a $150 million restoration, this “Jewel of the Desert” stands as a premier luxury destination in Phoenix.

In this role, you will lead the beverage strategy and daily operations for two of the resort’s most high-profile outlets: the vibrant, outdoor Spire Bar and the historic Wright Bar—the legendary birthplace of the Tequila Sunrise. This is a leadership position designed for a hospitality professional who excels in high-volume luxury environments and possesses a deep passion for craft mixology and guest engagement.

Key Responsibilities & Beverage Leadership

Bar Operations & Standards

• Outlet Oversight: Direct the daily operations of Spire Bar (250-seat social headquarters) and Wright Bar (historic lobby lounge), ensuring a “headquarters of social scene” atmosphere.

• Quality Control: Enforce strict adherence to beverage standards, signature recipes, and luxury presentations. Maintain expert-level knowledge of spirits, global wines, and craft beer.

• Compliance: Ensure 100% adherence to federal, state, and local alcohol regulations and responsible service standards.

• Guest Recovery: Act as the primary point of contact for guest concerns, utilizing sound judgment and thorough research to provide effective resolutions.

Team Management & Development

• Talent Lifecycle: Lead the hiring, training, coaching, and evaluation of bar and service staff.

• Instructional Leadership: Provide clear verbal and written direction regarding service standards, prep details, and technical mixology skills.

• Performance Coaching: Observe live performance on the floor and provide immediate, constructive feedback to foster a culture of continuous improvement.

Requirements & Qualifications

Core Competencies

• Leadership: Proven ability to supervise and direct a diverse team in a fast-paced, high-pressure luxury environment.

• Communication: Exceptional verbal and written skills for effective staff coaching and high-level guest interaction.

• Technical Knowledge: Strong background in bar operations, including inventory management, menu development, and mixology trends.

Candidate Profile

• Judgment: Ability to make decisive, experience-based decisions regarding operations and guest satisfaction.

• Professionalism: Embody the “People First” culture of Pyramid Global Hospitality and the bespoke service standards of LXR Hotels & Resorts.

• Experience: Previous management experience in a high-volume bar or upscale hotel environment is highly preferred.

Compensation & “People First” Benefits

• Travel Perks: Dual access to Go Hilton travel benefits and Pyramid Global Hospitality’s worldwide employee rates.

• Health & Wellness: Comprehensive health insurance, retirement plans, and on-site wellness programs.

• Growth: Ongoing training and development opportunities across a portfolio of over 230 properties.

• Time Off: Competitive paid time off and local discounts.

  The Organization & Culture

  In 2026, Pyramid Global Hospitality is a dominant third-party management powerhouse, formed by the 2021 merger of Benchmark Global Hospitality and Pyramid Hotel Group. The culture is built on a “People First” philosophy that emphasizes integrity, transparency, and agility. Employees describe an entrepreneurial environment where high-level corporate support meets the grit of on-the-ground operations. In Phoenix, the culture is particularly focused on “Specialized Excellence“—managing complex, high-revenue assets with a data-driven approach. While the organization is highly corporate, its 2026 strategic vision prioritizes “Empowered Success,” encouraging managers to treat their properties with an “owner’s mindset.”

  The Phoenix Footprint: Managing Icons

  Pyramid Global Hospitality manages several of the most prestigious and distinctive properties in the Valley, spanning luxury resorts and high-energy lifestyle hotels:

  • The Arizona Biltmore (A Waldorf Astoria Resort): Perhaps the most significant asset in their 2026 portfolio, this “Jewel of the Desert” is managed under Pyramid’s luxury and lifestyle division. The focus here is on maintaining historic prestige while driving modern profitability through high-end culinary and spa experiences.

  • Hotel Valley Ho (Scottsdale): This mid-century modern landmark is a key part of their independent lifestyle collection, requiring a team that balances “retro-cool” guest engagement with rigorous operational standards.

  • Hotel Adeline (Scottsdale): A high-energy, boutique property managed by Pyramid that caters to the “Silicon Desert” social scene, emphasizing poolside events and a “spirited” hospitality culture.

  • The Wigwam (Litchfield Park): In 2026, Pyramid continues to manage this historic West Valley resort, utilizing it as a primary site for their Leadership Development Program to train the next generation of hospitality leaders.