Event Services Porter (Part Time)

Job Summary

The Event Services Porter (Part-Time) at Park Hyatt Toronto is a critical operational role within one of the city’s most sophisticated luxury hotels. You are the “Architect of the Event Space,” responsible for the physical transformation of meeting rooms, ballrooms, and outdoor venues in the heart of Yorkville. This role requires the “wit” to interpret complex Banquet Event Orders (BEOs) and floor plans, alongside the “grit” to handle heavy equipment and fast-paced transitions in a high-pressure hospitality environment.

Job Details

• Employer: Park Hyatt Toronto (Hyatt Hotels Corporation).

• Location: Yorkville, Toronto, ON (In-person).

• Hourly Rate: $27.44 (Probationary Rate: $21.95).

• Position Type: Part-Time.

• Certifications: 2023–2025 “Great Place to Work” Certified.

• Perks: Complimentary meals during shifts, tuition reimbursement, and global Hyatt hotel discounts.

Key Responsibilities

• Event Transformation: Execute the complete set-up and strike (breakdown) of meeting spaces, including tables, chairs, staging, portable stairs, and dance floors.

• Technical Interpretation: Read and precisely follow Banquet Event Orders (BEOs) and technical floor diagrams to ensure the room matches the client’s vision.

• Equipment Management: Coordinate the movement of pipe and drape, podiums, and bar set-ups; ensure all equipment is returned to storage in an orderly manner.

• Physical Logistics: Regularly push/pull carts and lift equipment weighing at least 50 pounds.

• Space Maintenance: Maintain impeccable standards of cleanliness in all event storage rooms and pre-function areas.

• Operational Agility: Work an irregular schedule that includes late nights, weekends, and holidays to accommodate the hotel’s event calendar.

Candidate Profile

• The “Luxury Standard”: Refined verbal communication skills suitable for a high-end, bespoke culinary and hospitality environment.

• Experience: 2 years of previous hotel experience is preferred, specifically within event services or housekeeping.

• Physical Grit: Ability to handle constant walking, standing, lifting, and crouching. You must be comfortable working both indoors and outdoors in various weather conditions.

• Technical Wit: Basic math and language skills are required to follow complex instructions and manage inventory.

• Quality Driven: A highly motivated individual who takes pride in the “behind-the-scenes” precision that makes a luxury event successful.

Technical Insights: The Anatomy of a Banquet Set-Up

A Porter must be fluent in the “language of the room.” You will be expected to master several standard configurations:

• The BEO (Banquet Event Order): This is your “Source of Truth.” It contains the timeline, menu, and—most importantly for you—the room diagram.

• Room Styles: You will pivot between Theater Style (rows of chairs), Classroom Style (tables and chairs), U-Shape, and Crescent Rounds (half-moon seating for dinners with a view of a stage).

• The “Strike”: This is the rapid breakdown of a room, often happening while a guest is still in the building. It requires “Invisible Efficiency”—moving fast and quietly without disrupting the luxury atmosphere.

Job Description

Do you believe that the perfect event starts long before the first guest arrives? Park Hyatt Toronto is looking for an Event Services Porter to join our world-class team. We don’t just set up rooms; we create the stage for life’s most sophisticated celebrations and business milestones. If you have the “grit” to move a 50-pound dance floor panel with precision and the “wit” to execute a complex room diagram perfectly on the first try, you belong in Yorkville.

In this role, you are a “Precision Partner.” You understand that in a luxury hotel, there is no such thing as “good enough”—the linens must be straight, the chairs perfectly aligned, and the storage rooms organized. Your goal is to provide “Excellence in Event Execution,” caring for our guests by ensuring their environment is flawless. We look for “Integrity-first” professionals who value well-being and are ready to grow within the Hyatt community.

Joining Park Hyatt Toronto means joining a community that values empathy and experimentation. We offer a competitive hourly wage, a supportive work culture, and legendary travel perks. If you are a hospitality professional with a commitment to “Sophisticated Service,” we invite you to apply and help us define the distinct character of Park Hyatt.