Data Center IT Operations Manager, DCC Communities

Role Summary: Data Center Operations Manager

AWS Infrastructure Services (AIS) is looking for a strategic and “hands-on” Data Center Operations Manager to lead the people and processes that keep the cloud running 24/7. In this high-visibility role, you will be the operational heartbeat of a specific Data Center, managing a diverse team of technicians and operators. You’ll be responsible for everything from day-to-day queue management and 24/7 staffing to leading the response during “Large Scale Events” (outages). This role is perfect for a leader who excels in high-pressure environments, can mentor talent at all levels, and is driven to automate and innovate on behalf of the customer.

Key Requirements & Skills

• 4+ years of Information Technology (IT) experience OR a Bachelor’s degree in CS, Engineering, Mathematics, or equivalent.

• 2+ years of people management experience, including recruiting, training, and developing career paths.

• 2+ years of operations and on-call support experience in data centers, mission-critical plants, or production facilities.

• Technical Proficiency: Experience in hardware/network diagnostics, Linux systems administration, and low-voltage cabling (copper/fiber).

• Leadership: Ability to manage shift arrangements, hardware logistics, and act as a “Call Leader” during major system outages.

Why Join Us?

Joining the AWS team in Boardman, OR, puts you at the forefront of the global infrastructure that powers the modern economy. We offer a competitive package including a salary of up to $137,300, sign-on bonuses, and RSUs. At AWS, we prioritize an inclusive culture where your bold ideas can reach completion. You’ll benefit from structured mentorship, an emphasis on work-life harmony, and a community of innovators who are constantly raising the bar to become Earth’s Best Employer.

Our Commitment to Inclusion

We believe that a diverse workforce is critical to building the best possible customer experiences. As of late 2024 and heading into 2026, we have made significant strides in our workforce representation in the US:

Globally, our workforce is approximately 43.7% female and 56.2% male. We also maintain near-perfect pay equity, with women in the U.S. earning 99.9 cents and racial/ethnic minorities earning 99.4 cents for every dollar earned by their counterparts performing comparable jobs.